tata steel mis system

8/2/2019 Tata Steel Mis System

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Hospital Information System in Medicare

at Tata Steel, Jamshedpur


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Introduction

Tata Main Hospital (commonly known as TMH) at Jamshedpurcaters its services to the employees (around 60,000) of Tata

Steel, their families, and dependent relations. It also extends

its facilities to patients coming from in and around

Jamshedpur and Associated & Contractor companys. TMH is a eight hundred and thirty five bedded hospital

equipped with modern facilities and catering all specialties.


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Computerization at TMH has started in a limited way since1985 when standalone systems were introduced to take care

of routine local area needs the emphasis then was mainly on

book-keeping activities.

Since 1996, an integrated information system have beenimplemented in the areas of Pathology, Radiology, Medical

Research, Medical Stores & Pharmacy, Inpatient Admissions

& Billing.


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On-line sharing of information has made extension of the

existing system to ICU and wards possible, whereby test

results can be made available on-line enabling prompt

remedial action by doctors.

Effective systems and procedures have helped TM

administration in achieving and fulfilling their quality

objectives .


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Objectives of the System

The short term objectives of the on-line computerized systemin TMH are to reduce costs and improve the accuracy and

timeliness of patient care, accounting and administration,

record keeping, and management reporting.

The long term objectives are to build and maintain a patientdatabase for analysis of data to facilitate decision making

process.


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Scope of the System

Before computerizing the system, a comprehensiverequirement analysis study was conducted by a team of TMH

staff and IT staff to ascertain the various needs for

computerization.

Patient Care related areas were given priority in order tachieve the objectives.


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TMH has computerized the following functions:

- Admissions/Discharges/Transfers,

- Pathology test result information,

- Radiology test with appointment scheduling,

- Special test Information system at Medical Research,

- Inventory maintenance of medicines & other appliances,

- Issue of medicines of patient,

- Communications with external world using E-mail and web technology,

- Patient billing.


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Methodology Adopted

As per the ISO 9000 standards a Project team was formed formonitoring and managing the computerization project on

schedule. The team comprised of Head of Departments, Key

users consisting of doctors, Accountants etc, each from

various functional areas along with IT personnel. GeneralManager (Medical Services) called sponsor set directives and

reviewed project.


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Business Process Re-engineering (BPR)

In order to achieve the objectives through computerization,each functional business process was studied and then

questioned. Radical changes were brought about by re-

engineering the processes and simplifying the existing

business procedures to meet the needs of computerization. A few example of re-engineered processes will be dealt with

in the next presentation.


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Modules of the System

Admissions/Discharges/Transfers

Accounts billing

Pathology

Medical stores Pharmacy

Radiology

Medical Research

Communications Future plan


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Key performance indicators (KPI)

The benefits of computerization come from better

management through informed decision making. The Key

Performance Indicators (KPIs) showed remarkable

improvements after computerization.

We would be dealing with this in our next presentation.


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CONCLUSION

Certainly, computers with their intrinsic power can play a major role in a

hospital.

Computers can act as a communication link between departments and

allows the common database to be shared by them. They can perform the

complex task of matching, tabulating, calculating, retrieving, printing and

securing the data as required.

Well designed, integrated computer system can be a great tool in the

hands of the hospital management in improving services, controlling cost,

and ensuring optimal utilization of facilities.


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Thank You

tata steel mis system

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