mgt721 presentation draft

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PHARMACEUTIC ALS Amy Cline Srikanth Adusumilli Leslie Ott Amy Steinlage Susan Stephens

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Page 1: MGT721 Presentation Draft

8/8/2019 MGT721 Presentation Draft

http://slidepdf.com/reader/full/mgt721-presentation-draft 1/27

PHARMACEUTICALS

Amy ClineSrikanth AdusumilliLeslie OttAmy SteinlageSusan Stephens

Page 2: MGT721 Presentation Draft

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Industry Overview

• List the commanding heights of theindustry here.

Page 3: MGT721 Presentation Draft

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Industry Overview

• Area specifics:

 – Asia Pac

 – Northwestern

 – Europe

Page 4: MGT721 Presentation Draft

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Industry Overview

• Financials of benchmarks or to showproportionate statistics

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CompanyOverview

• Vision/Mission:

• Next slides can be ratings for

different areas of the scorecard

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OBJECTIVE MERTICS/(D=DRIVERS)

FINANCIALPERFORMANCE

INITIATIVES

FY1 FY2 FY3

• Maximize returns

• Profitable growth

• Leverage assetbase

• Manage operatingcosts

• ROCE

• Revenue growth

• Asset utilization rate

• Operating costs /customer

14%

6%

80%

$150

14.5%

8%

85%

$140

15%

12%

90%

$125

• Industry leadingcustomer loyalty

• Customer SatisfactionRating

80% 85% 90% • Customer loyalty

program

F

INANC

IAL

CUSTOMER

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OBJECTIVE MERTICS/(D=DRIVERS) FINANCIALPERFORMANCE

INITIATIVES

FY1 FY2 FY3

Business Growth• Capitalize on deregulationopportunities

• Optimize tradingopportunities• Develop innovative services

Continued Public Support• Use alliances and jointventures• Ensure reliable service• Communicate/educate

customers

Optimize Core Business• Optimize asset utilization

• % revenue from deregulatedproducts/services• % trading revenue• Revenue from new services• % customers served throughalliances and joint ventures

• NPV product/service pipeline• % R&D projects meetingprotocol gates (D)• Customer/partner satisfaction(5 point scale)

• Reliability index• Communication/educationcoverage (%)

14%

6%

80%

$15020%4

2.2

14%

8%

85%

$14030%5

3.3

15%

12%

90%

$12540%5

4.4

Customer loyaltyprogram

• Industry leading customer

loyalty

• Ensure Market-driven skill• Industry leading employeesatisfaction• World Class Leadershipeffectiveness

• Customer Satisfaction

Rating

• Strategic skill coverage ratio• Hours in strategic skillstraining (D)• Employee satisfaction rating(5 point scale)

80%

3/4

85%

4/5

90%

3/5

• Customer loyalty

program

• Competencyprofiling• Performancecompensation link• Leadership trainingprogram

 

L

EARNI N

G

&

D

EVELO

PMENT

INTER

NAL

BUSIN

ESS

PROCES

SES

Page 9: MGT721 Presentation Draft

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• Vision/Mission

Next slides can be ratings fordifferent areas of the scorecard

• Reference link: http://www.youtube.com/user/JNJhealth [YouTube Video channel - Showcases videoson healthcare, world health and company events]

CompanyOverview

Page 10: MGT721 Presentation Draft

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OBJECTIVE MERTICS/(D=DRIVERS)

FINANCIALPERFORMANCE

INITIATIVES

FY1 FY2 FY3

• Maximize returns

• Profitable growth

• Leverage assetbase

• Manage operatingcosts

• ROCE

• Revenue growth

• Asset utilization rate

• Operating costs /customer

14%

6%

80%

$150

14.5%

8%

85%

$140

15%

12%

90%

$125

• Industry leadingcustomer loyalty

• Customer SatisfactionRating

80% 85% 90% • Customer loyalty

program

F

INAN

CIAL

CUSTO

MER

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OBJECTIVE MERTICS/(D=DRIVERS) FINANCIALPERFORMANCE

INITIATIVES

FY1 FY2 FY3

Business Growth• Capitalize on deregulationopportunities

• Optimize tradingopportunities• Develop innovative services

Continued Public Support• Use alliances and jointventures• Ensure reliable service• Communicate/educate

customers

Optimize Core Business• Optimize asset utilization

• % revenue from deregulatedproducts/services• % trading revenue• Revenue from new services• % customers served throughalliances and joint ventures

• NPV product/service pipeline• % R&D projects meetingprotocol gates (D)• Customer/partner satisfaction(5 point scale)

• Reliability index• Communication/educationcoverage (%)

14%

6%

80%

$15020%4

2.2

14%

8%

85%

$14030%5

3.3

15%

12%

90%

$12540%5

4.4

Customer loyaltyprogram

• Industry leading customer

loyalty

• Ensure Market-driven skill• Industry leading employeesatisfaction• World Class Leadershipeffectiveness

• Customer Satisfaction

Rating

• Strategic skill coverage ratio• Hours in strategic skillstraining (D)• Employee satisfaction rating(5 point scale)

80%

3/4

85%

4/5

90%

3/5

• Customer loyalty

program

• Competencyprofiling• Performancecompensation link• Leadership trainingprogram

 

L

EARNI N

G

&

D

EVELO

PMENT

INTER

NAL

BUSIN

ESS

PROCES

SES

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• Vision/Mission

Next slides can be ratings fordifferent areas of the scorecard

CompanyOverview

OBJECTIVE MERTICS/ FINANCIAL INITIATIVES

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OBJECTIVE MERTICS/(D=DRIVERS)

FINANCIALPERFORMANCE

INITIATIVES

FY1 FY2 FY3

• Maximize returns

• Profitable growth

• Leverage assetbase

• Manage operatingcosts

• ROCE

• Revenue growth

• Asset utilization rate

• Operating costs /customer

14%

6%

80%

$150

14.5%

8%

85%

$140

15%

12%

90%

$125

• Industry leadingcustomer loyalty

• Customer SatisfactionRating

80% 85% 90% • Customer loyalty

program

FIN

ANCIAL

CUSTO

MER

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OBJECTIVE MERTICS/(D=DRIVERS) FINANCIALPERFORMANCE

INITIATIVES

FY1 FY2 FY3

Business Growth• Capitalize on deregulationopportunities

• Optimize tradingopportunities• Develop innovative services

Continued Public Support• Use alliances and jointventures• Ensure reliable service• Communicate/educate

customers

Optimize Core Business• Optimize asset utilization

• % revenue from deregulatedproducts/services• % trading revenue• Revenue from new services• % customers served throughalliances and joint ventures

• NPV product/service pipeline• % R&D projects meetingprotocol gates (D)• Customer/partner satisfaction(5 point scale)

• Reliability index• Communication/educationcoverage (%)

14%

6%

80%

$15020%4

2.2

14%

8%

85%

$14030%5

3.3

15%

12%

90%

$12540%5

4.4

Customer loyaltyprogram

• Industry leading customer

loyalty

• Ensure Market-driven skill• Industry leading employeesatisfaction• World Class Leadershipeffectiveness

• Customer Satisfaction

Rating

• Strategic skill coverage ratio• Hours in strategic skillstraining (D)• Employee satisfaction rating(5 point scale)

80%

3/4

85%

4/5

90%

3/5

• Customer loyalty

program

• Competencyprofiling• Performancecompensation link• Leadership trainingprogram

 

L

EARNI N

G

&

D

EVELO

PMENT

INTER

NAL

BUSIN

ESS

PROCES

SES

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• Vision/Mission

Next slides can be ratings fordifferent areas of the scorecard

Company

Overview

OBJECTIVE MERTICS/ FINANCIAL INITIATIVES

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OBJECTIVE MERTICS/(D=DRIVERS)

FINANCIALPERFORMANCE

INITIATIVES

FY1 FY2 FY3

• Maximize returns

• Profitable growth

• Leverage assetbase

• Manage operatingcosts

• ROCE

• Revenue growth

• Asset utilization rate

• Operating costs /customer

14%

6%

80%

$150

14.5%

8%

85%

$140

15%

12%

90%

$125

• Industry leadingcustomer loyalty

• Customer SatisfactionRating

80% 85% 90% • Customer loyalty

program

FIN

ANCIAL

CUSTO

MER

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OBJECTIVE MERTICS/(D=DRIVERS) FINANCIALPERFORMANCE

INITIATIVES

FY1 FY2 FY3

Business Growth• Capitalize on deregulationopportunities

• Optimize tradingopportunities• Develop innovative services

Continued Public Support• Use alliances and jointventures• Ensure reliable service• Communicate/educate

customers

Optimize Core Business• Optimize asset utilization

• % revenue from deregulatedproducts/services• % trading revenue• Revenue from new services• % customers served throughalliances and joint ventures

• NPV product/service pipeline• % R&D projects meetingprotocol gates (D)• Customer/partner satisfaction(5 point scale)

• Reliability index• Communication/educationcoverage (%)

14%

6%

80%

$15020%4

2.2

14%

8%

85%

$14030%5

3.3

15%

12%

90%

$12540%5

4.4

Customer loyaltyprogram

• Industry leading customer

loyalty

• Ensure Market-driven skill• Industry leading employeesatisfaction• World Class Leadershipeffectiveness

• Customer Satisfaction

Rating

• Strategic skill coverage ratio• Hours in strategic skillstraining (D)• Employee satisfaction rating(5 point scale)

80%

3/4

85%

4/5

90%

3/5

• Customer loyalty

program

• Competencyprofiling• Performancecompensation link• Leadership trainingprogram

 

L

EARNI N

G

&

D

EVELO

PMENT

INTER

NAL

BUSIN

ESS

PROCES

SES

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• Vision/Mission

Next slides can be ratings fordifferent areas of the scorecard

CompanyOverview

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Overall Comparison

• Might best be shown in chart witharrows showing progress orcheckmarks for each area or

something (if we end up giving eachcompany a “score” show overall herein chart or something.

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OBJECTIVE MERTICS/(D=DRIVERS)

FINANCIALPERFORMANCE

INITIATIVES

FY1 FY2 FY3

• Maximize returns

• Profitable growth

• Leverage assetbase

• Manage operatingcosts

• ROCE

• Revenue growth

• Asset utilization rate

• Operating costs /customer

14%

6%

80%

$150

14.5%

8%

85%

$140

15%

12%

90%

$125

• Industry leadingcustomer loyalty

• Customer SatisfactionRating

80% 85% 90% • Customer loyalty

program

F

INAN

CIAL

CUSTO

MER

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OBJECTIVE MERTICS/(D=DRIVERS) FINANCIALPERFORMANCE

INITIATIVES

FY1 FY2 FY3

Business Growth• Capitalize on deregulationopportunities

• Optimize tradingopportunities• Develop innovative services

Continued Public Support• Use alliances and jointventures• Ensure reliable service• Communicate/educate

customers

Optimize Core Business• Optimize asset utilization

• % revenue from deregulatedproducts/services• % trading revenue• Revenue from new services

• % customers served throughalliances and joint ventures

• NPV product/service pipeline• % R&D projects meetingprotocol gates (D)• Customer/partner satisfaction(5 point scale)

• Reliability index• Communication/educationcoverage (%)

14%

6%

80%

$15020%4

2.2

14%

8%

85%

$14030%5

3.3

15%

12%

90%

$12540%5

4.4

Customer loyaltyprogram

• Industry leading customer

loyalty

• Ensure Market-driven skill• Industry leading employeesatisfaction• World Class Leadershipeffectiveness

• Customer Satisfaction

Rating

• Strategic skill coverage ratio• Hours in strategic skillstraining (D)• Employee satisfaction rating(5 point scale)

80%

3/4

85%

4/5

90%

3/5

• Customer loyalty

program

• Competencyprofiling• Performancecompensation link• Leadership trainingprogram

 

L

EARNI N

G

&

D

EVELO

PMENT

INTER

NAL

BUSIN

ESS

PROCES

SES

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Overall Comparison• Google Web Search Insights…

• Demo ‘Motion Chart’ for World and Regional Interest•

http://www.google.com/insights/search/#cat=45&q=johnson+%26+johnson%2Cmerck%2Cabbott%2Cnovartis%2Cpfizer&cmpt=q&geo=US

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Most Admired, Innovative,Respected

• Just an Idea: Allocate 5 points if the company is in top 100, 10 pints if the companyis in top 50 and 20 points if its in top 10. Following is just an example with random

numbers.  JNJ MERCK NOVARTISPFIZER ABBOTT

MOSTADMIRED

09 08 07 09 08 07 09 08 07 07 08 07 09 08 07

20 5 105 5 -

MOSTINNOVATIVE

5 - - - - -

MOSTRESPECTED

10 - 20 - - 5

 Total (peryear)Cumulative

20 5 20

45

20 5 15

40

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Best of the Best

• Can discuss of those that werebalanced, if they were also meetingtheir visions by being on the top

respected/admired/innovativecompanies for their industry.

• Can also list here the “leader of the

pack”

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Questions?

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Sources

• List all sources

LEARNING

&

DEVEL

OPMENT

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OBJECTIVE MERTICS/(D=DRIVERS)

FINANCIALPERFORMANCE

INITIATIVES

FY1 FY2 FY3

• Maximize returns

• Profitable growth

• Leverage assetbase

• Manageoperating costs

• ROCE

• Revenue growth

• Asset utilization rate

• Operating costs /customer

14%

6%

80%

$150

14.5%

8%

85%

$140

15%

12%

90%

$125

• Industry leadingcustomer loyalty

• Customer SatisfactionRating

80% 85% 90% • Customer loyalty

program

C

US TOMER

FINANCIAL