taggalo presentation retail 4.0

25
Metrics for Action, Plug & Play Know Your Customer, Increase Your Sales

Upload: guerino-guarnieri

Post on 13-Feb-2017

55 views

Category:

Documents


7 download

TRANSCRIPT

Page 1: Taggalo presentation Retail 4.0

Metrics for Action, Plug & Play

Know Your Customer, Increase Your Sales

Page 2: Taggalo presentation Retail 4.0

Digitize your Physical store

The Dream of any Business Owner?

Real-Time Data on Consumer Behaviour…

…plus constant Monitoring of timely Action Plans

Page 3: Taggalo presentation Retail 4.0

Window Conversion

Average Order Value

X X = Traffic Conversion

Entrants

Outside traffic

Receipts Sales

Receipts

Sales

Outside traffic X X =

…through Data Acquisition and subsequent Actions

Digitize your Physical store

Sales Conversion

Entrants

Taggalo boosts Traffic Conversion….

Page 4: Taggalo presentation Retail 4.0

Video Analysis The smartest computer vision algorithms for accurate people counting and classification Wi-Fi Tracking The best tool to measure lengths of stay and new vs. recurrent customers, successfully excluding staff Beacon (BLE) The bespoke contextual marketing channel

The 3-in-1, plug & play Solution

Digitize your Physical store

Page 5: Taggalo presentation Retail 4.0

1.  Intelligence Opportunity: Customer Behaviour 2.  Technology Solution: Plug&Play, 3-in-1 Sensor

3.  Data Access: Raw or Bespoke 4.  Business Credentials

Digitize your Physical store

Agenda

Page 6: Taggalo presentation Retail 4.0

Data-based Effective Decision Making

Video Wi-Fi

Beacon

Real Time Data Collection

Digitize your Physical store

Taggalo is the technology for fact-based decision making

Page 7: Taggalo presentation Retail 4.0

Digitize your Physical store

Aggregated Anonymous Demographics, Gender, Age Buckets, Ethnicity Shopping Window Viewers Store Entrants

Selected Shelves and Areas

Sales Data Crossing

with Easy Access,

Raw Format: via APIs

Bespoke Dashboards:

Ready but Customizable

Data Blending: Cell-phone Heatmaps Weather Forecasts

for Quick Action!

Internal Analysis Teams: Bespoke Access (Merchandising, Marketing, Sales, Top Management)

External Analysis Teams:

Creation of bespoke KPIs

Automated Reaction: Staff and Inventory Optimization

Collected Real-Time Data is granular and accessible

Page 8: Taggalo presentation Retail 4.0

1.  Intelligence Opportunity: Customer Behaviour 2.  Technology Solution: Plug&Play, 3-in-1 Sensor

3.  Data Access: Raw or Bespoke 4.  Business Credentials

Digitize your Physical store

Agenda

Page 9: Taggalo presentation Retail 4.0

VIDEO PROCESSING

WI-FI METRICS FOR ACTION

BEACON

Digitize your Physical store

One piece of hardware, three ready-to.go technologies

Page 10: Taggalo presentation Retail 4.0

1. Video Technology Face Classification:

Local real time video analysis with constantly evolving computer vision algorithms

Face Recognition:

If requested Mood and Fashion Mood Classification:

As many of the next available extra features

2. Wi-Fi Tracking Number of unique devices in a given area Average length of stay in a given area Efficient Staff Exclusion from statistics Returning Customer Detection

Digitize your Physical store

Crossing three technologies gets you to the best of all worlds

3. Beacon (Bluetooth Low Energy)

Apple and Google standards are embedded Local content marketing is viable via mobile apps and pico projection

Page 11: Taggalo presentation Retail 4.0

Video Processing generates Anonymous Data

Proprietary face classification technology No local Personal Data Storage

Woman Woman Woman

Age: 26 Age: 22 Age: 25

Afro-American Caucasian Asian

Digitize your Physical store

Page 12: Taggalo presentation Retail 4.0

Wi-Fi tracking strongly complements Computer Vision

Tracking of MAC addresses allows for unique device identification

Granular data collected by each active sensor allow to calculate - Length of stay - New vs. Returning - Staff Presence

Digitize your Physical store

Page 13: Taggalo presentation Retail 4.0

Beacons are ready to engage opt-in customers

The sensor is ready to trigger targeted promotion campaigns via a content management platform: effective, contextual, monitored, 1-to-1 engagement Easy CRM integration and ROI assessment

Digitize your Physical store

Page 14: Taggalo presentation Retail 4.0

Low Complexity: the same sensor is deployable anywhere

Screen mount Ceiling mount

Shelf mount Window mount

Digitize your Physical store

Page 15: Taggalo presentation Retail 4.0

Low Complexity: Plug & Play, 30” set-up

1

unbox 2

connect

3

install

4 you are online

Digitize your Physical store

Page 16: Taggalo presentation Retail 4.0

Data Treatment: simplified processes and advanced security

Local real-time analysis and burning of video footage

No local storage of personal info, videos or images

Implementation of the most advanced data hashing and cryptographic techniques

All procedures are aligned to current international standards and best practices

Digitize your Physical store

Page 17: Taggalo presentation Retail 4.0

1.  Intelligence Opportunity: Customer Behaviour 2.  Technology Solution: Plug&Play, 3-in-1 Sensor

3.  Data Access: Raw or Bespoke 4.  Business Credentials

Digitize your Physical store

Agenda

Page 18: Taggalo presentation Retail 4.0

1. Store Window Conversion!– Number of Passer-bys!– Number of Viewers!– Demographics of Viewers!– Time of View!– Window Area of Attention!!2. Store Conversion:!– Number of Entrants!– Area Presence Heatmap!– Customer Motion Vectors!– Fitting Rooms Queues!– Promotion Area Focus!– Staff Exclusion!

Taggalo Available Metrics

3. Sales Conversion!– Crossing of Data with ERP!– Integration with Bar Code Scanning!!4. Customer Engagement!– Free Wi-Fi Splash Portal for Social Login!– Environment-relevant marketing via

Beacon (mobile app) and laser pico projection (floor, wall, window)!

!Extra Features!– Face Recognition!– Facial Mood Classification!– Fashion Mood Classification!

Digitize your Physical store

Page 19: Taggalo presentation Retail 4.0

Data Access is easy and flexible

Standard or Bespoke Data Dashboard Download data via APIs and run own analyses

Digitize your Physical store

Page 20: Taggalo presentation Retail 4.0

Monitor, Compare, Test, Increase Your Sales

Benchmarking and time series analysis by store and across stores and locations Real time tracking of actual performance vs targets On-demand seamless integration of sales data with traffic, entrants and demographics ACTION: Design, implementation and monitoring of improvement plans at single store level and across locations

Digitize your Physical store

Page 21: Taggalo presentation Retail 4.0

1.  Intelligence Opportunity: Customer Behaviour 2.  Technology Solution: Plug&Play, 3-in-1 Sensor

3.  Data Access: Raw or Bespoke 4.  Business Credentials

Digitize your Physical store

Agenda

Page 22: Taggalo presentation Retail 4.0

Working with taggalo® today

Digitize your Physical store

Page 23: Taggalo presentation Retail 4.0

Contacts

Digitize your Physical store

Taggalo is a CNR spin-off private company, leveraging internal technological talent and execution, market insight and deep client understanding. CNR is Consiglio Nazionale delle Ricerche or National Research Council, an Italian public organization setup to support scientific research. [email protected] www.taggalosensors.com

Page 24: Taggalo presentation Retail 4.0

Disclaimer

Digitize your Physical store

Page 25: Taggalo presentation Retail 4.0

Metrics for Digital Outdoor & Retail Metrics for Action, Plug & Play