auditando una pmo basada en pmbok con cobit5

7/23/2019 Auditando una PMO basada en PMBOK con COBIT5

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Fwjozfejl kle KLNOZ wefLaokoef jg Ig{zoûe jg P~lygkzl{

$PBL/ nf{fjf ge PBNLC@A~feklOZ\I^K( KO[F(K^O[K(PBP



Figejf• Oez~ljwkkoûe f hf Ig{zoûe jg P~lygkzl{

• Laokoef jg Ig{zoûe jg P~lygkzl{ $PBL/= ‛ Jgaoeokoleg{( zopl{( kf~fkzg~â{zokf{ y awekoleg{

• Bgzljlhliâf PBNLC jgh PBO=

‛ P~lkg{l{ y æ~gf{ jg klelkobogezl• KLNOZ 7= ^ghfkoûe pl{ozoqf kle PBNLC

• Fwjozl~âf jg wef PBL ‛ Jgnohojfjg{ a~gkwgezg{

• Oezg~fkkoleg{ jg wef PBL nfml gh gealvwg OZ" I^K• Klekhw{oleg{ y p~giwezf{ jg kog~~g



Zljf L~ifeo}fkoûe zogeg P~lygkzl{P~lygkzl= ‘G{ we g{awg~}l zgbpl~f~ol ~gfho}fjl

pf~f ghfnl~f~ p~li~g{oqfbgezg we p~ljwkzl({g~qokol l ~g{whzfjl ýeokl‒ $PBNLC( :½ Gjokoûe( PBO >004/

Bleozl~gl y Klez~lh

A f { g { j g h P ~ l y g k

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Gh P~lnhgbf

$-/ Awgezg= Zdg [zfejo{d I~lwp ‛ KDFL[ ̂ gpl~z >00?

• [lhl 6,; jg hl{ P~lygkzl{ {le Gtozl{l{ $-/



¼Pf~kofh Ïtozl l Pf~kofh A~fkf{l<

$-/ Awgezg= Zdg [zfejo{d I~lwp ‛ KDFL[ ̂ gpl~z >00?



P~lnhgbf{ a~gkwgezg{ ge hl{ P~lygkzl{• Kfbnol{ ge gh fhkfekg jgaoeojl

• P~lygkzl{ vwg ewekf zg~boefe• P~g{wpwg{zl gtkgjojl

• Khogezg{ oezg~el{,gtzg~el{ jo{kleal~bg{

• P~lygkzl{ vwg ~gvwog~ge gtkg{oql ‘~g"l~c‒• Phf}l{ obpl{onhg{ jg kwbpho~

• ^og{il{ el p~gqo{zl{ l~oioefhbgezg $Gm% ^^DD/

• Jgpgejgekof jg p~lqggjl~g{ vwg el kwbphge



^g{pwg{zf{ fh P~lnhgbf






‛ P~lkg{l{ y æ~gf{ jg klelkobogezl• KLNOZ 7= ^ghfkoûe pl{ozoqf kle PBNLC





Jgaoeokoleg{ jg PBLPBNLC= ‘[gkzl~ kle ~g{ple{fnohojfjg{ f{oiefjf{

ge ~ghfkoûe f hf ig{zoûe kgez~fho}fjf y kll~joefjfjg fvwghhl{ p~lygkzl{ nfml {w mw~o{jokkoûe‒

KLNOZ 7= ‘Hf awekoûe ~g{ple{fnhg jg {lpl~zf~ f hl{ig~gezg{ jg p~li~fbf{ y p~lygkzl{( ~gklpohfejlgqfhwfejl y ~gpl~zfejl oeal~bfkoûe fkg~kf jghklejwko~ jg {w{ p~li~fbf{ y p~lygkzl{ vwg hl{

kle{zozwyge‒ $Awgezg= KLNOZ 7½ Gj ‛ O[FKF ‛ Bfz~okg{ ^FKO ‛ A~fbgl~c Pfi% 99/



Khf{oaokfkoleg{ jg PBLPl~ Æbnozl jg hf PBL=•

We P~li~fbf $y {w{ p~lygkzl{/• Wef Ig~gekof $gm% ZO/

• Gezg~p~o{g PBL

Pl~ Zopl jg PBL=• G{zfkoûe Bgzgl~lhûiokf

• Zl~~g jg Klez~lh

• Pllh jg ^gkw~{l{

$Awgezg= Kf{{gy ! Pgkc $>006/



Awekoleg{ zâpokf{ jg hf PBL• Ghfnl~f oeal~bg{ {ln~g g{zfjl jg hl{ p~lygkzl{

• Bfezogeg hf jlkwbgezfkoûe jg hl{ p~lygkzl{• Jgaoeg hf bgzljlhliâf f wzoho}f~ y hf joawejg

• K~gf hl{ zgbphfzg{ y hf{ nf{g{ jg klelkobogezl

• Fplyf f hl{ PB{ pf~f gqozf~,~gkwpg~f~ jg{qâl{• Jgaoeg ^lhg{ y Dg~~fbogezf{ pf~f hf ig{zoûe

• Kll~joef hf{ p~ol~ojfjg{ jg hl{ p~lygkzl{

• Ig{zolef ^^DD y f{oief PB{ {giýe gh p~lygkzl

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#$-/ Awgezg= >9 awekoleg{ jg hf PBL {giýe Dlnn{ ! Fwn~y $>009/



PBL {giýe kfjf L~ifeo}fkoûe" G{zfnhgkg~ gh ^LO jg hl{ P~lygkzl{

" ^gio{z~l{ y Hgkkoleg{ Fp~gejojf{

" ^gklbgejf~ ^g{pwg{zf{ f ^og{il{

" Nf{g pf~f [lhwkoûe jg P~lnhgbf{" Gez~gefbogezl f hl{ PB{

" Klez~lh jg hl{ ^gkw~{l{

" Klez~lh jg hl{ ^og{il{ y ^g{z~okkoleg{

" ^g{lhwkoûe jg kleahokzl{

" Ig{zoûe gagkzoqf jg hl{ P~lygkzl{" Klez~lh Gkleûbokl Zlzfh

" ^gklbgejf~ Plhâzokf{ Igeg~fhg{

" Bfezgeg~ ^gio{z~l jg P~lygkzl{

" Bfezgeg~ nf{g jg dg~~fbogezf{

" ^gqo{oûe jgh Phfe jgh P~lygkzl

" Bfezgeg~ nf{g jg g{zfjâ{zokf{

" Jgzg~boef~ Plhâzokf{

" Klez~lh jg Oejokfjl~g{ jg P~lygkzl{

" ^gklbgjfkoûe jg dg~~fbogezf{

" Fwjozl~âf jg Kfhojfj jg P~lygkzl{

" Gqfhwf~ P~li~g{l{ y Gqlhwkoûe

PBL

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Ngegaokol{ g{pg~fjl{ jg hf PBL•Fp~ltobfkoûe kle{o{zgezg( g{zfejf~o}fjf(

~gwzoho}fnhg y gaokogezg pf~f hf ig{zoûe jg p~lygkzl{%

•^gjwkkoûe jg kl{zl{ jg ig{zoûe jg p~lygkzl{%

•^lhg{ y ~g{ple{fnohojfjg{ khf~l{%

•Fhoegfbogezl g{z~fzïiokl kle gh Egilkol%

•Klbweokfkoûe gagkzoqf kle hl{ [zfcgdlhjg~{%

•Bgml~f klezoewf pl~ Nf{g{ jg klelkobogezl



Pf{l{ næ{okl{ pf~f k~gf~ wef PBL

F{giw~f~

Fplyl jgJo~gkkoûe

Jgkojo~

G{z~wkzw~fy ^gkw~{l{

Jg{f~~lhhf~G{zæejf~g{

yZgbphfzg{

Gez~gef~[zfaa y PB{

Klbge}f~PBL



G{kgef~ol ^gfh= KLNOZ # PBNLC

KLNOZ

OZOH KBBO

NFHFEKGJ

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‛ P~lkg{l{ y æ~gf{ jg klelkobogezl

• KLNOZ 7= ^ghfkoûe pl{ozoqf kle PBNLC





Bgzljlhliâf PBNLC jgh PBOPBO=

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P~lmgkz Bfefigbgez Oe{zozwzg $W[F‟1?/• ;:0c Bogbn~l{ ge 90 pfâ{g{

PBNLC :ª Gjokoûe=

• Awejfbgezl{ pf~f Jo~gkkoûe jg P~lygkzl{

• 6ª Qg~{oûe ge 6??1

•:> P~lkg{l{ ge ? æ~gf{ jg klelkobogezlzlzfhbgezg klbpfzonhg{ kle KLNOZ7



Gmgbphl jg G{z~wkzw~f jg we P~lkg{ljgh PBNLC



I~wpl{ jg P~lkg{l{



Hf{ Af{g{ Zâpokf{ jg we P~lygkzl



Æ~gf{ jg Klelkobogezl{ jgh PBNLC



Jl{ Al~bf{ jg Fi~wpf~ P~lkg{l{



Æ~gf{ jg Klelkobogezl{ jgh PBNLC6% Ig{zoûe jg hf Oezgi~fkoûe jgh P~lygkzl=

• Jg{f~~lhhf~ gh Fkzf jg Kle{zozwkoûe jgh P~lygkzl

• Jg{f~~lhhf~ gh Phfe pf~f hf Jo~gkkoûe jgh P~lygkzl

• Jo~oio~ y Ig{zolef~ hf Gmgkwkoûe jgh P~lygkzl• Bleozl~gf~ y Klez~lhf~ gh Z~fnfml jgh P~lygkzl

• ^gfho}f~ Klez~lh Oezgi~fjl jg Kfbnol{

• Kg~~f~ gh P~lygkzl l hf Af{g Oezgi~f~

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>% Ig{zoûe jgh Fhkfekg jgh P~lygkzl=

• ^gklpohf~ hl{ ^gvwo{ozl{

• Jgaoeo~ gh Fhkfekg

• K~gf~ G{z~wkzw~f jg Jg{ihl{g jgh Z~fnfml $YN[/• Qg~oaokf~ gh Fhkfekg

• Klez~lhf~ gh Fhkfekg

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;% Ig{zoûe jgh Zogbpl jgh P~lygkzl=

• Jgaoeo~ hf{ Fkzoqojfjg{

• [gkwgekof~ hf{ Fkzoqojfjg{

• G{zobf~ hl{ ^gkw~{l{ pf~f hf{ Fkzoqojfjg{• G{zobf~ hf Jw~fkoûe jg hf{ Fkzoqojfjg{

• Jg{f~~lhhf~ gh K~leli~fbf

• Klez~lhf~ gh K~leli~fbf

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:% Ig{zoûe jgh Kl{zl jgh P~lygkzl=

• G{zobf~ hl{ Kl{zl{• Jgzg~boef~ gh P~g{wpwg{zl

• Klez~lhf~ hl{ Kl{zl{

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7% Ig{zoûe jg hf Kfhojfj jgh P~lygkzl=

• Phfeoaokf~ hf Kfhojfj

• ^gfho}f~ gh F{giw~fbogezl jg Kfhojfj

• ^gfho}f~ gh Klez~lh jg Kfhojfj

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1% Ig{zoûe jg hl{ ^^%DD% jgh P~lygkzl=

• Jg{f~~lhhf~ gh Phfe jg ^gkw~{l{ Dwbfel{

• Fjvwo~o~ gh Gvwopl jgh P~lygkzl

• Jg{f~~lhhf~ gh Gvwopl jgh P~lygkzl• Ig{zolef~ gh Gvwopl jgh P~lygkzl

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9% Ig{zoûe jg hl{ ^gpl~zg{ jgh P~lygkzl=

• Ojgezoaokf~ f hl{ Oezg~g{fjl{ $[zfcgdlhjg~{/

• Phfeoaokf~ hf{ Klbweokfkoleg{

• Jo{z~onwo~ hf Oeal~bfkoûe• Ig{zolef~ hf{ Gtpgkzfzoqf{ jg hl{ Oezg~g{fjl{

• Oeal~bf~ gh Jg{gbpgöl

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4% Ig{zoûe jg hl{ ôg{il{ jgh P~lygkzl=

• Phfeoaokf~ hf Ig{zoûe jg ôg{il{

• Ojgezoaokf~ hl{ ôg{il{

• ^gfho}f~ Feæho{o{ Kwfhozfzoql jg ôg{il{• ^gfho}f~ Feæho{o{ Kwfezozfzoql jg ôg{il{

• Phfeoaokf~ hf ^g{pwg{zf f hl{ ôg{il{

• Jf~ {giwobogezl y Klez~lhf~ hl{ ôg{il{

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?% Ig{zoûe jg hf{ Klbp~f{ jgh P~lygkzl=

• Phfeoaokf~ hf{ Fjvwo{okoleg{

• Gagkzwf~ hf{ Fjvwo{okoleg{

• Fjboeo{z~f~ hf{ Fjvwo{okoleg{• Kg~~f~ hf{ Fjvwo{okoleg{

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Laokoef jg Ig{zoûe jg P~lygkzl{ $PBL/= ‛ Jgaoeokoleg{( zopl{( kf~fkzg~â{zokf{ y awekoleg{


‛

P~lkg{l{ y æ~gf{ jg klelkobogezl• KLNOZ 7= ^ghfkoûe pl{ozoqf kle PBNLC


•Oezg~fkkoleg{ jg wef PBL nfml gh gealvwg OZ" I^K

• Klekhw{oleg{ y p~giwezf{ jg kog~~g



^ghfkoûe jg KLNOZ kle PBNLC

Awgezg= KLNOZ 7 ‛ A~fbgl~c $O[FKF/ " >06>



^ghfkoûe jg KLNOZ 7 kle PBNLC

Awgezg= KLNOZ 7 ‛ A~fbgl~c $O[FKF/ " >06>



P~lkg{l{ jg KLNOZ 7



Pl~zfalhol{( P~li~fbf{ y P~lygkzl{



KLNOZ 7 ‛ P~lkg{l NFO06



Bgzf{ y Bïz~okf{ jgh P~lkg{l NFO06



Bfz~o} ^FKO jgh P~lkg{l KLNOZ"NFO6



KLNOZ 7 $NFO06/ y PBNLC " ^ghfkoleg{



• Z~f}fnohojfj zlzfh gez~g p~lygkzl{( hf{ Bgzf{ jg ZO(

hf{ Bgzf{ jgh Egilkol y hl{ Lnmgzoql{ jg Ilnog~el%• Oekl~pl~f p~ækzokf{ pf~f hf ig{zoûe jg P~li~fbf{

• Alkl= ^gvwo{ozl{ jg {giw~ojfj y klez~lh oezg~el• Oekhwyg bïz~okf{ p~gjoaoeojf{ y Bfz~o} ^FKO

• Wzoho}f Eoqgh jg Bfjw~g} {giýe hf O[L,OGK 6770:• Iwâf{ jg Fwjozl~âf KLNOZ kle lnmgzoql{ jg klez~lh

Plzgekofejl PBNLC kle KLNOZ 7




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P~lkg{l{ y æ~gf{ jg klelkobogezl• KLNOZ 7= ^ghfkoûe pl{ozoqf kle PBNLC


•

Oezg~fkkoleg{ jg wef PBL nfml gh gealvwg OZ" I^K• Klekhw{oleg{ y p~giwezf{ jg kog~~g



Gez~gqo{zf~ f ^lhg{ Khfqg{• ^g{ple{fnhg{ jg=

‛ Laokoef jg Ig{zoûe jg P~lygkzl{ $PBL/

‛ Klbozï jg [wpg~qo{oûe jg P~li~fbf{ y P~lygkzl{

‛ Ig{zoûe jg ^og{il{ $K^L/

‛ Ig{zoûe jg hf Kfhojfj

‛ Klez~lh jg Ig{zoûe• P~lmgkz Bfefig~{ jg hl{ P~lygkzl{ bæ{ k~âzokl{

• [ple{l~{ jg hl{ P~lygkzl{ bæ{ k~âzokl{

•Fhzf Ig~gekof , Nlf~j , Klbozï{

• W{wf~ol{ khfqg{



^lhg{ Khfqg{ {giýe KLNOZ 7• Laokoef jg Ig{zoûe jg P~lygkzl{ $PBL/=

Hf awekoûe ~g{ple{fnhg jg {lpl~zf~ f hl{ ig~gezg{ jgp~li~fbf{ y p~lygkzl{( ~gklpohfejl( gqfhwfejl y~gpl~zfejl oeal~bfkoûe fkg~kf jgh klejwko~ jg {w{p~li~fbf{ y p~lygkzl{ vwg hl{ kle{zozwyge%

• Klbozï jg [wpg~qo{oûe jg P~li~fbf{ y P~lygkzl{=We i~wpl jg oezg~g{fjl{ y gtpg~zl{ vwogeg{ {le~g{ple{fnhg{ jg vwg {g dfif hf jo~gkkoûe jg p~li~fbf{ y

p~lygkzl{( oekhwygejl gh ig~gekofbogezl y hf bleozl~o}fkoûejg= phfeg{( f{oiefkoûe jg ~gkw~{l{( gez~gif jg ngegaokol{ yqfhl~( y hf ig{zoûe jg hl{ ~og{il{ jg p~li~fbf{ y p~lygkzl{



Awekoleg{ {giýe KLNOZ 7



Gqojgekof f ^gvwg~o~ y Fefho}f~• L~ifeoi~fbf( Bo{oleg{ y Awekoleg{ jg hf PBL

•

Plhâzokf{ y P~lkgjobogezl{ ge ~ghfkoûe kle hf PBL• Bgzljlhliâf pf~f hf Ig{zoûe jg P~lygkzl{

• Jlkwbgezfkoûe Zïkeokf jgh [lazf~g jg hf PBL

• Phfe G{z~fzïiokl jg Egilkol y jg OZ

• Ho{zfjl jg P~li~fbf{ y P~lygkzl{ nfml hf PBL

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Klez~fzl{ jg P~lqggjl~g{ vwg fzogejge f hf PBL• G{zæejf~g{ y zgbphfzg{ g{zfnhgkojl{ pl~ hf PBL



Gqojgekof f ^gvwg~o~ y Fefho}f~• ^gklpohf~ gqojgekof {ln~g p~lygkzl{ k~âzokl{=

‛ Fkzf{ al~bfhg{ jg kle{zozwkoûe jg hl{ p~lygkzl{

‛ ^gio{z~l{ jg [zfcgdlhjg~{ y {w{ Bfz~okg{

‛ K~leli~fbf{ y p~g{wpwg{zl{ jg hf hâegf nf{g

‛

Jlkwbgezl{ jg hgkkoleg{ fp~gejojf{ ‛ Gqojgekof{ jg ~gqo{oleg{ pl{z"kog~~g

‛ Feæho{o{ jg ~og{il{ y phfeg{ jg ~g{pwg{zf

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Gqojgekof{ jg kfpfkozfkoleg{ ~gfho}fjf{ f hl{ PB{ ‛ ^gpl~zg{ jg p~li~g{l jo{z~onwojl{ lpl~zwefbgezg



Eoqghg{ jg Jgnohojfjg{ A~gkwgezg{



Jgnohojfjg{ a~gkwgezg{ $G/

• Afhzf jg klekogezo}fkoûe jg Fhzf Ig~gekof {ln~g PB

• P~lygkzl{ k~âzokl{ awg~f jg hf û~nozf jg hf PBL

• Fw{gekof jg wef bgzljlhliâf weoaokfjf pf~f PBL

• Oefjgkwfjf p~ol~o}fkoûe y gqfhwfkoûe jg p~lygkzl{%

• Fw{gekof jg Plhâzokf{( P~lkgjobogezl{ y G{z~wkzw~f

• Gtpgkzfzoqf{ jg hl{ [zfcgdlhjg~{ el ojgezoaokfjf{



Jgnohojfjg{ a~gkwgezg{ $Z/

• Afhzf jg kfpfkozfkoûe jg hl{ PB {ln~g bgzljlhliâf

• Fw{gekof jg we {o{zgbf jg ig{zoûe jg p~lygkzl{

• Kleahokzl jg ~gkw~{l{ klbpf~zojl{ gez~g p~lygkzl{

• Afhzf jg CN pf~f oekl~pl~f~ hgkkoleg{ fp~gejojf{

• ^og{il{ jg hl{ p~lygkzl{ el ig{zolefjl{

• Afhzf jg dg~~fbogezf{ bgzljlhûiokf{ $zgbphfzg{/



Jgnohojfjg{ a~gkwgezg{ $L/

• Afhhf{ jg {g~qokol{ jg hf PBL dfkof hl{ PB

• Fw{gekof jg ~gpl~zg{ jg g{zfjl jg hl{ p~lygkzl{

• Jgnohojfjg{ jg bleozl~gl y klez~lh {ln~g hl{ PB

• Afhgekof{ jg jlkwbgezfkoûe jg ~g{pfhjl

• Jg{qâl{ el jgzgkzfjl{,fhg~zfjl{ lpl~zwefbgezg

• Afhzf jg ~gqo{oleg{ pl{z"kog~~g jg p~lygkzl{




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^ghfkoûe jg hf PBL kle gh OZ"I^KOZ"I^K= Gealvwg dlhâ{zokl pf~f bftobo}f~ hf

k~gfkoûe jg qfhl~ jg{jg OZ pf~f hl{ {zfcgdlhjg~{(

fhoegfejl g oezgi~fejl hf{ fkzoqojfjg{ vwg hfl~ifeo}fkoûe ~gfho}f {ln~g=

Ilnog~el Kl~pl~fzoql jg OZ

Ig{zoûe Oezgi~fh jgh ^og{il $G^B/

Kwbphobogezl jg hgyg{ y ~giwhfkoleg{

PBL y Ilqg~efekg la Gezg~p~o{g OZ



PBL y Ilqg~efekg la Gezg~p~o{g OZ

PBL y ^o{c Bfefigbgez jg OZ



GJB0;= If~fezo}f~ vwg gh fpgzozl y hf zlhg~fekof~g{pgkzl{ f hl{ ~og{il{ pf~f gh qfhl~ jg hf

l~ifeo}fkoûe {le gezgejojl{( f~zokwhfjl{(

klbweokfjl{( ig{zolefjl{( lpzobo}fjl{(boeobo}fejl gh ~og{il jg afhzf jg Klbphofekg

FPL6>= Klezoewfbgezg ojgezoaokf~( gqfhwf~( ~gjwko~hl{ ~og{il{ jg jgez~l jg hl{ eoqghg{ aomfjl{ pl~ hf

Jo~gkkoûe( ge al~bf oezgi~fjl fh G^B( nfhfekgfejlkl{zl{ y ngegaokol{ pf~f hf l~ifeo}fkoûe%

Oekhwyg hf p~ækzokf NFO06%60 pf~f ig{zolef~ ~og{il{ jg

hl{ p~lygkzl{( kle fkzoqojfjg{ y ~lhg{ ge hf{ bfz~okg{^FKO( pf~f oezg~fkzwf~ kle gh p~lkg{l FPL6>%

PBL y ^o{c Bfefigbgez jg OZ

PBL y Klbphofekg jg OZ



Gqfhwf~ {o hl{ p~lkg{l{ jg OZ y hl{ p~lkg{l{ jg egilkol

{lpl~zfjl{ pl~ OZ( kwbphge kle hgyg{( ~giwhfkoleg{ y

khæw{whf{ jg klez~fzl{( f{giw~æejl{g jg vwg hl{

~gvw{ozl{ dfe {ojl ojgezoaokfjl{ y kwbphojl{ goezgi~fejl gh OZ Klbphofekg kle gh Klbphofekg

Kl~pl~fzoql

Oekhwyge p~ækzokf{ y fkzoqojfjg{ pf~f z~fzf~ jg if~fezo}f~gh Klbphofekg jg hl{ P~lygkzl{ OZ( mwezl kle we ~lh fh

gagkzl ge hf{ bfz~okg{ ^FKO( el hobozæejl{g fh

Klbphofekg gtzg~el {oel zfbnoïe kle hl{ p~oekopol{ yplhâzokf{ jgzg~boefjl{ pl~ gh Ilnog~el Kl~pl~fzoql%

BGF0;

Bleozl~gf~ y Gqfhwf~

Klbphofekg kle

^gvwg~obogezl{Gtzg~el{

PBL y Klbphofekg jg OZ

Hf PBL nfml gh gealvwg OZ"I^K



Hf PBL nfml gh gealvwg OZ I^K

Klbphofekg




• Laokoef jg Ig{zoûe jg P~lygkzl{ $PBL/=

‛ Jgaoeokoleg{( zopl{( kf~fkzg~â{zokf{ y awekoleg{





•




Klekhw{oleg{ jg Kog~~gWef PBL nf{fjf ge gh g{zæejf~ PBNLC $PBO/=

•Fi~gif qfhl~ pf~f gh ïtozl jg hl{ P~lygkzl{

• Pwgjg kleqoqo~ y plzgekof~{g kle KLNOZ 7

•

Obphokf ~og{il{ vwg jgnge {g~ fwjozfjl{• G{ klbpfzonhg kle gh gealvwg OZ"I^K



Klekhw{oleg{ jg Kog~~g

#Bgml~& Bæ{&

2

P~lygkzl{ gtozl{l{&P~lygkzl{ gtozl{l{&



P~giwezf{ jg Kog~~g



¦Bwkdf{ I~fkof{&

@A~feklOZ\I^K( KO[F(K^O[K(PBP

Nhli= dzzp=,,a~feklozi~k%l~jp~g{{%klb

@A~feklOZ\I^K

auditando una pmo basada en pmbok con cobit5

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