presentación otium lifestyle management

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Page 1: Presentación Otium Lifestyle Management
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Otium was conceived in 2012 by Bernardo Retana, a seasoned entrepreneur with a solid operational and financial background in luxury hospitality, tourism and real estate, after which Lorenzo Strizzolo joined him in 2013. Its first activities started through its brand Khadamat Espania, a 24-7 concierge services company for visitors from the Middle East to Spain. The company’s aim is to be Spains’s premier lifesyle management & concierge services company for discerned leisure and business guests from around the globe, as well as for permanent residents, by delivering competitively priced premium services.

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Mission To be Spain’s premier lifestyle management & 24-7 concierge services company for discerned leisure & corporate visitors, as well as for permanent residents.

Values

•  Quality •  Trust •  Reliability •  Efficiency •  Competitiveness •  Value for money

Otium Otium, a Latin abstract term, has a variety of meanings, including leisure time in which a person can enjoy eating, playing, resting, contemplation and academic endeavors. It sometimes, but not always, relates to a time in a person's retirement after previous service to the public or private sector, opposing "active public life". Otium can be a temporary time of leisure, that is sporadic. It can have intellectual, virtuous or immoral implications. It originally had the idea of withdrawing from one's daily business (negotium) or affairs to engage in activities that were considered to be artistically valuable or enlightening (i.e. speaking, writing, philosophy). It had particular meaning to businessmen, diplomats, philosophers and poets.

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Why it started… Founder Bernardo Retana always was fascinated by the phenomenon of Concierge Services, since he worked in Luxury Hospitality in New York City. Since the early 2000’s he had in his mind that one day he would like be active in this field. On a summer afternoon in 2012, having Arabic coffee at a Marbella mansion with a good friend of his from the Arabian Gulf, the conversation they had inspired him to create a company providing services to visitors to Marbella, looking for exclusivity, discretion and the level of service they are used to receiving back home, or during their travels. This resulted in the conception of Otium Lifestyle Management, the trusted host for the luxury traveler, arrranging the impossible, taking away any kind of preoccupation, in the most unobtrusive manner.

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Otium Universe The Otium Group continues to find synergies with its core activities in order to offer different types of services according to its most important value – quality of life

•  24-7 Concierge Services •  Team speaking 8 languages

•  Customized property management services

•  Large team of inhouse professionals

•  Catering for exclusive events •  F&B concept creation & operations

•  Meetings •  Incentives •  Conferences •  Exhibitions

•  Collection of luxury homes located at the Costa del Sol

•  Properties managed according to international luxury hospitality standards

•  Large team of inhouse professionals

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Our concierge services team aims to assist our guests with the same attention to detail and quality of service as in the world’s leading hotels. In an unobtrusive manner, your personal concierge will assess your requirements, make arrangements, and where possible, anticipate your needs. Our services are categorized as follows: •  Personal Assistance •  Errand Runnings •  Home Management •  Event Planning •  Travel Arrangements •  Leisure Entertainment

•  Otium Lifestyle Management offers Memberships to individuals and communities

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Food & Beverage is an essential part of our lives – not only from a point of view of enjoying, however also from the perspective of living in a healthy way, in order to be able to enjoy as long as possible with our loved ones. Otium is active in the following aspects of Food & Beverage: •  Catering •  In house F&B operations •  F&B concept design & operations •  Import & Export of Gourmet items

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Otium Real Estate Services acts as a trusted partner in the identification, acquisition, development and management of luxury real estate. Thanks to the longstanding experience of the founding partners in real estate, construction hospitality and finance, Otium Real Estate is prepared to deliver its mandate. Given the ‘local character’ of real estate, the focus is on Southern Spain’s ‘Costa del Sol’, the high end tourism destination located in the heart of Andalucía.

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Otium MICE (Meetings, Incentives, Conferences and Exhibitions) organizes events in Spain with a focus on Marbella, Madrid and Barcelona. Our main goal is for our guests to enjoy a unique experience by the perfect balance between business and pleasure. Spain’s importance as a destination for international meetings has increased notably in recent years. According to the International Congress and Convention Association (ICCA), Spain is 3rd in the international ranking of countries with most international meetings held. Spain is the first choice for many international companies and institutions, thanks to its first rate infrastructure, the quality of its services and accommodations with the latest in technology and communications, all combined with a unique climate, culture and gastronomy. There is a great selection of venues for major events, with more than 50 conference centers located in Spain’s main cities.

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“Transportation for individuals with special needs…”

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Personal Assistance Errand Running Home Services Event Planing Travel Arrangements Leisure

Entertainment

!  Personal Assistant !  Personal Concierge !  Personal Shopper !  Personal Chef

!  Driver !  Bodyguard !  Personal Trainer !  Butler

!  Baby Sitter !  Elder Care (care for people

with special needs)

!  24/7 Emergency Assistance !  Medical Arrangements !  Packing/unpacking

!  Grocery Shopping/Delivery !  Laundry / Dry Cleaning

Pickup / Delivery !  Automotive; Repair, Cleaning,

Insurance !  School Run !  Pet Care Services !  Pharmacy Prescription pick-

ups !  Banking !  Legal Services

!  Bill Payments !  Shipping

!  Property Sourcing !  Rental Management !  General Property Maintenance !  Preventive Maintenance

!  Home Insurance !  Relocation !  Housekeeper Service !  In-House Laundry

!  Gardening !  Security !  Interior Decorating

!  Construction & Refurbishment

!  Key holding !  Financial Administration

!  Location Sourcing !  Accommodation !  Catering !  Amenities & Gifts

!  Proposal and budget preparation

!  Event Management & Coordination

!  Entertainment !  Luxury Transportation   !  Staff Recruitement &

Coordination !  Flowers & Decoration !  Photographers !  Live Music & DJ’s

!  Travel Planning and Organization

!  Global Flight Bookings !  Global Hotel Reservations

!  Vehicle Rentals !  Airport Transfers and Driver

Service !  Private Jet and Yacht Charter

(and related services) !  Unique Experience/Adventure

Arrangements

•  Private Guides

!  Restaurant Reccomendations and Bookings  

!  Private Catering

!  Nightclub Reccomendations and Table Bookings

!  Beauty/Spa Salon Bookings & In-House Spa Treatments

!  Golf Tee Time Bookings !  Health Club Memberships !  Hiking, Horse Riding,

Hunting, Fishing !  VIP Tickets Cultural Events !  VIP Tickets Sports Events !  Kids Entertainment

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Otium App Stay connected with your personal concierge at all times. Otium informs you about services, experiences, events and is there for you 24-7-365.

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Otium App (cont’d) Stay connected with your personal concierge at all times. Otium informs you about services, experiences, events and is there for you 24-7-365.

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Otium Lifestyle Management was established in 2012 by Lorenzo Strizzolo and Bernardo Retana as a part of Strizzolo Retana Group. Their philosophy is to provide visitors and residents of Marbella and surroundings with the highest level of service, making life easier in an unobtrusive manner. Our mission is to be Spain's premier lifestyle management & concierge services company for discerned guests from around the globe.

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[email protected]

Urb. La Alzambra, C.Cial.La Alzambra, local 3-1, 29660 Marbella, Malaga, Spain

Tel: +34 951 319 724Mob: +34 622 759 022