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2010 Wipro Ltd - Confdential

ABSA Workshop

-Wipro proposition based on

workshop

Presenters Name

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2010 Wipro Ltd - Confdential2

A enda

3

4 Upfront Investments

1 Infrastructure Services

2 Testing Services

ADM Services

Appen!i"

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Infrastructure ServicesWhen ! Where !"ow

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2009 Wi ro Ltd - Confdential4


Cli#k to edit $aster te%t st&les' (e#ond le)el

* +hird le)el- ,o rth le)el

,i.th le)el

A/(A n.rastr #t re (er)i#e ' rnderstandin

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What ser)i#es the& sho ld #onsider .or o tso r#in phasin .or the same based on ind str& trend and o re%perien#e 3we sho ld be able to 4 ite e%amples here5/ siness beneft 3#ost sa)in and all other beneft5 .oro)erall approa#h and .or phase 1

"i h le)el approa#h to ens re how we will takeo)er ser)i#ewitho t impa#tin b siness

n)estments i. an& we will make

Wipro Proposal ' n.rastr #t re(er)i#es

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2010 Wipro Ltd - Confdential#

Testing ServicesWhen ! Where !"ow

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La#k o. (tandardi6ed pro#esses La#k o. a #ommon testin team

Stan!ar!i%ation

$ana in m ltiple pro7e#ts a#ross di8erent di)isions and pro7e#ts La#k o. efnition o. #ommon (LA parameters and metri#s .or tra#kin a#ross allpro7e#ts

La#k o. a (in le window )iew .or the $ana ement a#ross lo#ations La#k o. a sin le :nowled e $ana ement (&stem

&overnanceMo!e'

pli#ation o. +estin $issin Criti#al +ests d e to low Co)era e "i h Costs )is-;-)is +est tool sa e and li#enses a#ross pro7e#ts +estin #ost is as hi h as n)ironment ss es on +est /ed Creation

Test)nvironment

(kill (et (horta e in areas s #h as Websphere (e# rit& et#? Possible iss es .or reso r#e @amp p .or +estin o. p#omin strate i# pro7e#ts s #h

as (AP L implementation ,ileNet Co> $ $ mplementation et#?*esources

A/(A +estin (er)i#es ' rnderstandin

As one o. its ke& initiati)es .or 2011 A/(A /ank (o th A.ri#a is

planninto establish a Testing (o) +T(o), ? Wipro nderstands that theplanned +Co> will address the .ollowin aspe#ts o. testin B

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+estin (er)i#es ' "ow #an Wipropartner

>stablish aPro#ess

based and(tandards

based +Co>

@ed #e andptimi6e)erall

+estin Cost

Wipro PPoint

(ol tions DAllian#es

@eso r#e$ana eme

nt

Ali ned to the A/(A /ank +est Co> ob7e#ti)es

>nterprise )iew o. a Centrali6ed +est Center a#ross all L /s

Co)era e o. all +est ( pport Areas)i6? +ools +est ata $ana ement

+est >n)ironment and (o.twareConf ration $ana ement

(LA and metri#s dri)en .eedba#k >stablishin an operatin model

thathandles Pro#ess transitionin ?

Ali ned with A/(A /ank2011 ke& (trate i#

nitiati)es s #h as Credit@isk $ana ement LConsolidation et#?

Le)era in WiprosA##elerators +e#hni4 es

+ools D Allian#es

Le)era e on Wipros# rrent .ootprint at (o th

A.ri#a @e-bad in o. # rrent

A/(A /ank +estinContra#tors and >mplo&ees

@ed #e transition timesin Wip+@AN(

+ransition .ramework

Pro)ide #ost benefts thro h Pro#ess D +ool (tandardi6ation Pro)ide an optimi6ed

o8shoreEonsite o8-shorinmodel

>8e#ti)e ($> sa e .ormpro)ements in Prod #ti)it&

F alit& D +est Co)era e

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ndi#ati)e +Co> .or A/(A /ank

(hared ( pport (er)i#es(pe#iali6ed +est Co>s @e sable Components +est li.e #le pro#esses /est Pra#ti#es

o)ernan#e $odel :nowled e $ana ement $etri#s ,ramework omain >%pertisePs D Pointsol tions

Centrali6ed Pool o. +estin and omain >%perts Centrali6ed FA Pro#ess defnitionE/est Pra#ti#e sharin

>nterprise wide emand and Capa#it& #onsolidation D .ore#astin

(hared test en)ironments

Non . n#tional +est ,a#tor&

+est (trate &EPlan

A tomation ,a#tor&

+est esi n +est >%e# tion

Core +eam

,le% +eam 3i. re4d?5

Bene/ts

Pi)otal and non pi)otalroles Ea#ti)ities deplo&edthro h Core teams 3D ,le%team i. re4 ired5

mpro)ed Prod #ti)it&

Le)era e Pro ress alread&made on hori6ontalinitiati)es

(tandard en a ementpro#ess

eplo&ment Ge%ibilit& Dred #ed #le time thro hreso r#e . n ibilit&

>H#ien#& thro h

Centrali6ed +estin>%pertise>nterprise-wide +estpro#ess D metri# and (LAdefnitionsPlan >nterprise wideinitiati)es

0oB 1 0oB 2 0oB 3 0oB n

+est @eportin

WiproAbsa /ankedi#ated emand $ana ement D ($> +eam

emand$ana ement

($>

3Pro#ess domain +e#h5

+est (er)i#e

eli)er&

n.rastr #t re#onsolidation

Iointo)ernan#e

(entra'i%e!Services

>stablish aPro#ess

based and(tandards

based +Co>

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>n a ement $odels>stablish a

Pro#essbased and(tandards

based +Co>

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ndi#ati)e Io rne& towards a Wipro$ana ed A/(A /ank +Co>

AStea! State

rogression to5ar!s 6uture state

Transition

Sta7i'i%eM$ 8 M.

) n

! of T r an

si t i on

App'icationortfo'io

Ana' sis for

Transition('ustering

Transition'anning 6uture State

T r an

sf or m

at i on

$J ' $1K

ShareM1 8 M12

0everageM13 8 M1

9ptimi%eM1# 8 M1-

$1' $M

>a#h wa)e will ha)ean dentifed L / and

an Appli#ationPort.olio

9ngoing

(ontinuous Improvements: ara''e'

erform

A :no5'e!ge

Ac;uisitionhase

A

A

A

Wave1

Wave 2

Wave 3

Wave o)ernan#e

$e#hanism

C (et p 3i.re4d?5

n#remental 8shorin

+Co> Pro#ess efnition

ABSAManagementSponsorship

A tomation Assessment

>nterprise A tomation,ramework efnition

n#remental A tomation

Pro#essptimi6ation

+Co> Pro#ess mplementation

mplement A/(A ' Wipro Ioint +Co> o)ernan#e$odel

>stablish :P .orPer.orman#e

mpro)e pon :P s$eas re and @eport :P s

Le)era e +Co> .or +est(er)i#es eli)er&

ndi#ati)e

Pro#ess based+ransition b&le)era in Wip+@AN(+ransition .ramework

>stablish aPro#ess

based and(tandards

based +Co>

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ision .or the partnership to #reate)al e .or A/(A /ank

De'iverTransition @isk miti ation

$inimi6e b sinessdisr ption >stablish transition

o)ernan#e r Chan e

$ana ement :nowled e A#4 isitionStea! State Pro#ess dis#ipline

)=cienc Drive

De'iver

S e r v

i c e

M a

t u r i

t 4

# months 12 months 1- months 24 months 3# months>

+ransition

(ontinuous Improvement &Innovation

9ptimi%ation

+he / siness +Partner

9ptimi%ationStan!ar!i%e (tandardi6e pro#esses .or

ser)i#e deli)er& - C $A9ptimi%e ptimi6e (er)i#e eli)er& A#hie)e prod #ti)it& ains Waste >limination thro h

Lean (i% (i ma al e eli)er&

Business ?a'ue Contin o s mpro)ement Contrib te to inno)ation

in C (ECaremark P/$b siness areas eli)er )al e to P/$

b siness /e#ome the partner o.

#hoi#e .or C (ECaremark

?a'ue Drive/ siness

Ali nmentptimi6e

Prod #ti)it&

(tandard Pro#esses

>stablish aPro#ess

based and(tandards

based +Co>

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Wipro will raise the bar on testinmat rit& at A/(A /ank

Wipro rated as Leader in Testing Services by Forrester, IDC and Nelson Analyst Reports !"!#

mpro)e testinoperatin eH#ien#&1

ri)e s&ner ieswith prod #tions pport

O

$ana e #han eand de-risktransition

stablish aPro#ess

based and(tandards

based +Co>

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>n)isa ed Cost beneft Anal&sisB "owpartnershipwith Wipro will power eH#ien#& D #ost benefts

+he #ost #omparison has been done nderthese #onsiderations' A/(A en a es aro nd 1 0 31O0 #ontra#tors

and 20 permanent5 reso r#es who are basedo t o. Iohannesb r (o th A.ri#a?

' A)era e &earl& #ost per emplo&ee is aro ndQ( 90 000

' All f res are in Q( +est Co> set- p #osts are in#l ded as part o.

the abo)e estimate Wipro wo ld re-bad e all 3100=5 o. the

permanent sta8 and ke& #riti#al #ontra#tor sta8 Wipro wo ld operate in an onsite E o8shore

ratio o.

Assumptions

Rear-1

Rear-2 Rear-O

9nsite 2 =

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Wipro +estin (er)i#es Case (t d&B +Co> (et p .or a Credit Card Compan&('ient pro/'e:

Wipro so'utionBusiness %#ellen#e in$ana ed ser)i#es model?

Scope of Work +he Cons ltin lead en a ement

in#l dedAssessment .or most s itablemodel

efnin the roadmap .ormeetin end state ob7e#ti)esPort.olio anal&sis .or transitionplannin and r ani6ation#han e

Assessment and efnition o.standardi6ed pro#esses

nstit tionali6ation o. standard

pro#ess and templates a#ross)ario s FA ro ps

dentif#ation o. ke& metri#s .ortra#kin o. deli)erables D trendanal&sis>nterprise wide and appli#ationle)el a tomation .rameworkA tomation o. re ression s ite .or#ore appli#ations@eso r#e a mentation model todeli)er& .o# sed modelP&ramid model in pla#e 3@ed #eimpa#t on deli)erables d e toattrition and rotation o. reso r#es5/aseline o. re ression test sets .or

ke& appli#ations E appli#ationro p

>8ort red #tion p to O0 = withthe sa e o. @e ressionCompare tool de)eloped b&o8shore

nitiati)e .or standardi6in testen)ironments with spe#if# .o# son re lator& #omplian#e and#entrali6ation on o)ernan#e

ashboard implementation o.metri#s in FC .or )ario s ser

ro psnitiati)e .or ma%imi6in

a tomation #o)era er ani6ational Chan e

(takeholder anal&sis andr ani6ational #han e

readiness assessment$ana ement o.

r ani6ational Chan e

iss es and risks in)entor&

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Wipro +estin (er)i#es Case (t d&B >nd-to->nd+est +rans.ormation (ol tion .or a (o th A.ri#an/ank

Wipro s So'utionBusiness

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ADM ServicesWhen ! Where !"ow

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+here are < 0 apps bein s pported b& 222 ,+>Appli#ation are mainl& in IA A Cobol $i#ro.o# s Cobol"o anAbsa is plannin to set p a ,ilenet Co>$ $ mplementation in 2011Absa has serio s skills shorta e in the area o. i nette CTT Cr&pto

A/(A A $ (er)i#es ' r nderstandin

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"ow do we propose the& o tso r#e A $ i?e? all in one o orin phases and i. phases what lo i#al phase do we proposebased on ind str& trend and o r e%perien#e 3we sho ld beable to 4 ite e%amples here5/ siness beneft 3#ost sa)in and all other beneft5 .or

o)erall approa#h and .or phase 1"i h le)el approa#h to ens re how we will takeo)er ser)i#ewitho t impa#tin b siness

n)estments i. an& we will make

Wipro Proposal ' A $ (er)i#es

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9vera'' InvestmentWhen ! Where !"ow

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Link set p +ransition #ostPeople take will ha)e impa#t on #ost

Qp.ront n)estment

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Thank Cou

Your Name

esi nation

>-mail

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