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Page 1: Mitel Entrenamiento técnico soluciones SIP DECT

Capacitación ComercialTerminales Mitel

Page 2: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

AGENDA

• Teléfonos SIP serie 68xxi

• Aprovisionamiento de los teléfonos SIP 68xxi

registro en Asterix (Elastix)

• Inalámbricos SIP DECT

• Teléfonos SIP de Conferencia

• Mi Voice Conference (UC360)

• S850i

Page 3: Mitel Entrenamiento técnico soluciones SIP DECT

Aprovisionamiento de los

Teléfonos SIP 68xxi

Page 4: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

APROVISIONAMIENTO TELEFONOS MITEL SIP

aastra.cfg6863.cfg6865.cfg6867.cfg6869.cfg

.

.

.

ARCHIVOS DE CONFIGURACION

DHCPOpc 66

xml<mac>.cfg

SERVIDOR DE SW

ftp / tftp / http / https

REGISTROTELEFONO SIP

<mac>.cfg

Page 5: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

Paso Inicial

•En un NUEVO TELEFONO - reinicio a VALORES POR DEFECTO DE FABRICA.

•Para configurar un teléfono en un “Call Manager” ELASTIX es instalar scripts de aprovisionamiento de funcionalidades dentro del servidor Linux ELASTIX. Esto permitirá al teléfono auto-configurarse a través de los archivos XML.

Page 6: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

Archivos de Configuración

Ahora a los teléfonos se les deberá decir donde bajar los archivos de configuración desde el servidor central.

Hay 2 opciones para hacer esto:

i. Aprovisionamiento de Mitel usando el DHCP Opción 66 -AUTOMATICADHCP puede ser configurado para entregar la dirección IP, Servidor DNS y DGW, pero a través del DHCP Opción 66 puede también especificarse la dirección del servidor para recuperar los archivos de configuración.

(SW SRV p.e. tftp://X.X.X.X/aastra67xxi

ii. Aprovisionamiento de Mitel MANUAL

•Si no quiere usar DHCP Opción 66, necesitara decirle de forma manual al teléfono donde recuperar sus archivos de configuración . Haciendo lo siguiente:

Page 7: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

•Desde el teléfono identificar la dirección IP del teléfono – usando la tecla de “herramienta”, ir al menú “Administrator Menu” seleccionar, teclear el password (default 22222). Seleccionar “Network Settings” buscar “IP Address. Para este ejemplo asumimos que la IP Address de el teléfono es 10.0.0.109, y la IP Address del Sistema Telefónico es: 10.0.0.11.

•Utilizando un navegador escriba en la dirección la IP del teléfono: http://10.0.0.109

•Login - usuario: admin / password 22222.

•Click en “Configuration Server”.a. Configure el campo “Download Protocol” a tftpb. Configure el campo “TFTP Server” con la dirección IP del sistema telefónico ELASTIX

•Click en el botón inferior “Save Setting”. El teléfono se reiniciara. Después del reinicio del teléfono, este recibirá sus archivos de configuración y FW del teléfono.

Configuración MANUAL del SW Server

Page 8: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

Instalar los SCRIPTS XML para ELASTIX

Para una completa automatización de la configuración de los teléfonos en un proceso de 3 PASOS:

1. Localizar el directorio de trabajo del protocolo tftp (/tftpboot), usuario “root”,

2. Bajar los archivos xml

3. Ejecutar de instalacion y configuracion de los rpms, xml, php, configuraciones, y firmwares

Revisar directorios y archivos de configuracion en las trayectorias correspondientes.

Page 9: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

PROCEDIMIENTO DE INSTALACION XMLEn el servidor ELASTIX (free pbx) LINUX

1. En el servidor linux (Elastix) como usuario “root” copiar en el directorio /opt el archivo

/opt/ install-aastra-xml-EL.x

2. Instalar los rpms con el siguiente comando:

./install-aastra-EL.x

2. El setup creara las configuraciones en el archivo aastra.cfg asi como el archivo y los fw de los teléfonos, se puede correr desde cualquier path del servidor

3. setup-aastra-xml

4. Dentro del /tftboot

5. Aprovisionas en el Elastix la extensión con sus features (extension,nombre,psw(no utiliza al registro) vm -enable y psw (usado en el registro), etc.

*OBSERVAR que no se ha creado el archivo <mac>.cfg

1. Revisar el archivo “aastra.cfg” observar los URL que existen utilizando scripts “….phpstarup.....”

2. Los archivos .php están en el servidor LINUX en la siguiente trayectoria :

/var/www/html/aastra/asterix

Page 10: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

APROVISIONAMIENTO EN SISTEMA

TELEFONICO ELASTIX

Page 11: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

REGISTRAR EL TELEFONO

•El teléfono solicita USUARIO / PASSWORD

•Usuario: No. de Extensión

•Password: El password que configuramos el CORREO DE VOZ (VM)

Page 12: Mitel Entrenamiento técnico soluciones SIP DECT

Inalámbricos SIP DECT

Page 13: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

• A multi cell, IP based DECT

infrastructure

• Just RFPs and LAN, no additional

hardware required

• IP & SIP on the wire

• DECT in the air

• Best voice quality

• Encryption

• Seamless handover

• Download over the air

• Centralised, WEB based configuration

SIP-DECT®

SIP-DECT® is…

Page 14: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

SIP-DECT for Campus Mobility

SIP-DECT – perfect mobility solution for inhouse and campus

Profits from the DECT standard:

Dedicated RF band – no disturbing radiation from non DECT

Today mobile traffic explodes Spectrum matters

DECT spectrum is still protected against this overload

Seamless handover with SIP-DECT

DECT security for voice encryption,

SIP-DECT is certified according the DECT security handbook

High voice quality – better than any GSM

Low radiation – qualified for use in hospitals (most areas)

High range (~ doubled against WLAN)

That gives big advantage over VoWLAN or any near field RF

Page 15: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

Single DECT vs. DECT Multicell Network

Standard Single DECT Base

A DECT base can cover

~30…50m radius – depending on

building materials

Each DECT base uses own clock

– interference and call

disturbance provoked

Single bases handle 4

simultaneous calls

Repeater needs additional

channels

No handover between bases

SIP-DECT Multicell Network

A network can cover large buildings

or a complete campus

All bases are synchronised – 120

air channels available

Each DECT base handles up to 8

calls simultaneously

Number of simultaneous calls in a

area mainly limited by density of

bases

Seamless handover in whole

area

Page 16: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

Scalability – Fits for all sizes

Same technology from 1 up to 4.096 DECT bases

Server-less for systems up to 256 radio bases

Linux DECT server for large cellular networks

Virtualisation of DECT server functionality (OMM)

Up to 10.000 DECT handsets configurable in one solution

What is the dubious OMM? – OpenMobility Manager

SW on RFP for up to 256 RFPs – no additional controller hardware

…on external Linux server for larger systems

…or virtualised

Page 17: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

• SIP-DECT is part of the Open Standards & Solutions portfolio

Standard product for campus mobility on a wide range of SIP compatible call managers

• Mitel call manager portfolio

• Alien call managers

• Microsoft Lync(A2P2 with AudioCodes SPS)

• OpenSource solutions

SIP-DECT – Interoperability

Page 18: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

Easy Deployment and Provisioning

Web browser

Comfortable set up and maintenance

• Easy provisioning of a large number of RFPs and handsets

• Optimized administration and operation to reduce the time for configuration

and maintenance

• Monitoring features help

optimizing the configuration

Single access for maintenance –

even for complex DECT networks

Software download over the air

to mobiles under running service –

no ‘midnight service’ necessary

Easy maintenance

Page 19: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

SIP-DECT - Solution overview

The list of potential applications is endless

Page 20: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

Handset family

SIP-DECT Portfolio

Base stations

Indoor Single /

Outdoor w/wo external Antennas

RFP 35 DECT

RFP 36 outdoor

RFP 37 outdoor

ext. Antennas

Common features• 2” TFT display

• Hands free mode

• Headset connector

• 3 colour LED

• Programmable keys

• Message & alerting

• Video over MJPEG

Aastra 612d• Basic model

Aastra 622d• DECT business phone with BT and side

keys

Aastra 632d• Ruggedized DECT business phone

Page 21: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

Major Competitive Differentiators

for our OMM – DECT Network Solutions

Free-seating for DECT handsets

• Password based handset sharing for e.g. shift workers

Locating of DECT handsets within their RFP range

• External triggered acoustic alarm in the missing

handset (‘key finder’) and history tracking

XML interface

• Large range of external applications and services

Integrated messaging and alerting solution

• Providing an excellent value for money ratio,

without any additional hardware requirements

DECT-XQ

• Unique new technology for improved sound quality in

difficult radio reflective environments

Page 22: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

SIP-DECT® Release 5.0 – Terminal Video

Fast overview with live video on handset

Handset shows MJPEG from USB Cam connected to RFP 35

Camera can be selected by menu or via link from message

2 DECT channels are transmitting the video stream

Integration of video surveillance to vertical applications

Page 23: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

DECT XQ – Better Voice Quality

In reflecting areas the interference of radio frequencies

could result in heavy audio disturbance

The reason could be e.g. sheet metal building, metal

rack storage area etc.

Mitel developed a solution for best voice quality in such

surroundings

DECT XQ – Extended Quality – can solve those

problems in most cases

DECT XQ is selectively activated in those areas

Page 24: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

SIP-DECT OMM

Open Mobility Manager

Page 25: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

SIP-DECT® – System Overview

DECT handset

Roaming between offices

WAN

IP

IP Phones

Ethernet

RFP with

Open Mobility

Manager (OMM)

for the

entire network

Handover

WLN

Communication

Server

(Soft-PBX, PBX,

Asterisk)

WAN

IP

RFP 35 IP

Page 26: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

Benefits of OpenMobility Manager

OpenMobility Manager – OMM

• DECT controller functionality – identical in RFP, server or virtualised

• Single point of configuration

• Configuration and monitoring for DECT, WLAN and IP network

Ease handset enrolment, system operation and maintenance

• Handset configuration and deployment

• Wild card subscription for handsets (without IPEI)

• Auto create on subscription

• Import of configuration files with handset data records

• Firmware download over the air

• RFP “plug & play” on OMM

Page 27: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

SIP-DECT 5.0 Increase size + VM ready

OMM on RFP

• OMM functionality integrated in

RFP (or two for redundancy)

• Supports up to

256 RFPs

512 handsets/users

Linux x86 Server OMM

•OMM provided as an rpm file

for RedHat Enterprise Linux

on a x86 platform

•Supports up to

4096 RFPs

10000 handsets/users

VMware vSphere/ESXi 5

• Integration of OMM and OML

in data center

• Redundancy based on

VMware® High Availability (HA)

and VMware® Fault Tolerance (FT)Hardware

RedHat

OMM

VMware vSphere/ESXi 5

OS

APP

OS

APP

Page 28: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

Operational Reliability

Backup SIP RegistrarBackup SIP Proxy/Registrar and

Register Re-direct

Standby OMMIf the “master” OMM fails the

standby OMM becomes active.

Page 29: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

Access Security and Confidentiality

IP-SecuritySecure connections for OAM&P

interfaces

• https

• ftps

Secure VoIP

• TLS

• SRTP

SRTP stream

SIP SIP

SIP

Proxy

DECT SecurityCertified to latest DECT security

standards

• Encryption of all connections

• Re-keying during a call

• Early encryption

• Handset displays security

state

Page 30: Mitel Entrenamiento técnico soluciones SIP DECT

Teléfonos SIP de

Conferencia

Page 31: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

Mitel MiVoice Video Phone

A New, Simpler Way to Collaborate…

• All-in-one multimedia collaboration appliance for the personal office & traditional

meeting spaces

• Multi-party audio and video collaboration

• In-room presentation delivery

• Remote document sharing

• Easy-to-use and simple to deploy

• Improve collaboration and reduce operating costs

• Accessible collaboration with existing communications infrastructure

The voice of our customers

Page 32: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

MiVOICE CONFERENCE PHONE DEPLOYS EASILY

• A single, easy-to-install appliance

• Deployment is as simple as

deploying an IP phone

• HDMI Interface

• Supports HD Monitor,

Flat Screen, Pico and

Standard Projectors

• Does not need to be HDMI

connected to be operational

as a conference phone

• Wireless Microphones System

• Attach via Line In port on bottom of phone

• Microphone System utilizes DECT to communicate

with attached base station

Page 33: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

MiVOICE CONFERENCE UNIT

AUDIO CONFERENCING

• Built-in four-party audio bridge

• 22 kHz HD audio support

• Provides crisp, clear audio reducing

listener strain

• Array of 16 mics utilizing

Beamforming technology

• 360-degree seamless sound

pickup from up to 13 feet away

• Noise Reduction and

Automatic Gain technologies

• Dedicated Digital Signal Processor (DSP)

• Access to Corporate directory

Page 34: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

Mitel MiVoice Video Phone

• Facilitates internal and external

meetings

• Manage meeting / presentation from

one spot – regardless of disparate

equipment types

• No desktop computer or laptop

needed to access and share content

• Start multi-party audio or

collaboration sessions as simply as

making a phone call

Simplify meetings and presentations

Page 35: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

MiVOICE VIDEO UNIT

• Google® Android™-based

• Dual 1 GHz processor core with

hardware video acceleration

• User interface access via 7-inch,

high-res multi-touch display

Page 36: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

MiVOICE VIDEO UNIT

IN-ROOM PRESENTATION DELIVERY

• HDMI Video Interface

• HD Monitor, Flat Screen,

Pico / Standard Projector

• Picsel® Smart Office™

• View / Edit Microsoft® Office

Docs

• No laptop required

• Remote Desktop Access

• USB and Micro SD card

• Cloud-ready: Dropbox and Google Docs™

• Built-in Web Browser: Access cloud-based

services & web-based services

One spot to manage the entire presentation

Page 37: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

MiVOICE VIDEO UNIT

VISUAL COLLABORATION

• Presentation display to remote

participants

• Picture-in-Picture style

• Built-in four-party HD video bridge

• Support for Ethernet

camera up to 720p x 30 fps

• Open, standards-based collaboration

• H.264 Baseline and

High Profile standards for

bandwidth / video quality

optimization

• SIP Interop

Easier, more spontaneous multimedia collaboration

Page 38: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

MiVOICE VIDEO UNIT

FLEXIBLE INTEROPERABILITY

• Open, standards-based

collaboration fits seamlessly with

existing infrastructures

• Mitel® or other PBX

• Video solutions

• Computing environment

• Cloud-ready

• Dropbox and Google

Docs

Page 39: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

S850i Unidad de

conferencia inalámbrica

Page 40: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

Aastra S850i Components

S850i is completely wireless

Components

• One handset dialer for operation

and system configuration

• One wireless speaker

• Two omnidirectional tabletop

wireless microphones

• One charger tray for speaker,

microphones and handset dialer

• One wireless base unit with 7’

Ethernet cable

Page 41: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

S850i - Audio

High definition audio bandwidth

Immune to cell phone interference

• 100% GSM/Blackberry/iPhone

immune

Rechargeable

• Up to 8 hours of talk-time

Operates in or out of the charger base

Microphones and speaker can be

placed independently of each other

S850i comes with 2 omnidirectional mics; a lapel (wearable) mic can be purchased separately

Omnidirectional mic Lapel (wearable) mic

Page 42: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

Handset Dialer

Intuitive & interactive interface

Used to place & receive calls

Answer in speaker or handset

mode

One touch toggle to switch from

private call to conference call

Shows recent calls and contact list

Color LCD screen

Can be used to configure the

system settings

Page 43: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

Configuration and Installation

The S850i is configurable via the handset dialer or a web

Wireless base unit is connected to the IP network via an PoE

connection

Charger Tray for the wireless speaker, microphones and

handset dialer is powered by a universal AC power adapter

Multi-Language Support: English, French, German, Spanish,

Portuguese and Italian

Page 44: Mitel Entrenamiento técnico soluciones SIP DECT

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

S850i: Unified Communications

Integration with video conferencing solutions for Conference Room using

balanced Auxiliary In and Out connectivity

Integration with PC applications with optional USB connector kit

Integration with mobile devices using Bluetooth technology