gestión de la calidad y productividad - presentación 01 (unidad 3)

7/25/2019 Gestin de La Calidad y Productividad - Presentacin 01 (Unidad 3)

1/22

GESTIN DE LACALIDAD

2015 NRC 3837


2/22

HERRAMIENTAS DE LA

CALIDAD

Son un conjunto de poced!"!ento# $"etodo%o&'(# )ue no# pe"!ten ec(*(+con#o%!d(+ (n(%!,( $ poce#( !n-o"(c!.n+ente&( e#u%t(do# de %( Ge#t!.n+ de %(Mejo( Cont!nu( $ todo# %o# te"(# de %(C(%!d(d en %(# /&(n!,(c!one# Se %%("(nHe("!ent(# Geenc!(%e#+ t!enen d!e#o#no"*e#+ -o"(# de pe#ent(c!.n $(p%!c(c!one# t!%!,("o# en %o#DIAGNSTIC/S+ ANLISIS+ E4ALACIN+

MEDICI/NES+ GENERACIN DE


3/22

16 LISTA DE 4ERIICACIN 6CHECLIST

E# un o"(to+ o"( o Docu"ento )ue

no#

pe"!te e&!#t( !n-o"(c!.n en t!e"poe(% o en e% !n#t(nte )ue e#t9 ocu!endo un

eento+

e#to no# pe"!te e(%!,( un (n9%!#!# e!dent!:c( opotun!d(de# de "ejo(+ po#!*%e#

po*%e"(# $ (%&un(# #o%uc!one#+ de"(ne( d!ect(


4/22

REGISTR/ DE ALLAS ;/R E


5/22

TALLER No 15

IDENTII


6/22

NRC No 3837 GR;/ DE TRAA=/ No 1ecF(B

TALLER No 15

CHECLIST ;R/CES/ E4ENT/


7/22

6

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E% D!(&("( de ;ARET/ e# un( tcn!c( )ue

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en d.nde (p%!c( e#-ue,o# p(( #o%uc!on( e%po*%e"( /SER4EM/S EL SIGIENTEE=EM;L/B
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8/22

16 IDEALIAR N ;R/LEMA L/S ;ARMETR/S AANALIAR

26 GENERAR EL GRAIC/ DE ;ARET/ C/M;LET/

36 EN4IAR L/S RESLTAD/S /TENID/S ;/RC/RRE/

TALLER No1>


9/22

E#t( He("!ent( de %( C(%!d(d #e ut!%!,( (n!e% Geenc!(% p(( o*#e( &9:c("ente %(-ecuenc!( con %( )ue #e ep!ten %o# d(to# de

un( *(#e de !n-o"(c!.n e%(c!on(d( ( uneento

S! #e t!enen -(%%(# ecuente# o epet!t!(#

en un ;oce#o de poducc!.n+ p(( e(%!,( e%(n9%!#!# $ (p%!c( %(# coecc!one# de% c(#o+pode"o# o*tene d(to# de% poce#o en unpe'odo dete"!n(do de t!e"po $ %ue&o&(:c(%(# p(( o*#e( cu(%e# #e ep!ten

con "($o -ecuenc!(

E% #!&u!ente eje"p%o (c%((9 #u (p%!c(c!.nB/SER4EM/S EL SIGIENTE

E=EM;L/B
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10/22

16 DEINIR N ;R/DCT/+ N ;ER/D/ DE;R/DCCIN EL

;ARMETR/ DE ALLA ;ARA ANALIAR

26 4ERIICAR


11/22

I#F!P(Q(

Cu(ndo #e e(%!,( e% (n9%!#!# de unpo*%e"( dete"!n(do+ %(# CASAS )ue%o oc(#!on(n pueden tene d!#t!nt(!"pot(nc!(+ t(#cendenc!( opocedenc!(+ C."o dete"!n("o# %(CASA RAI

Se eco"!end( ut!%!,( e% D!(&("( deI#F!P(Q(K $ %(# 5 MK en e% cu(%pode"o# GRAICAR %o# -(ctoe#

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12/22

;R/LEM

AB (%%(en %(con#!#tenc!( de %(

MA/NES

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MA


13/22

16 DEINIR N ;R/DCT/

26 IDENTIICAR NA CARACTERSTICA DE CALIDAD $N ;R/LEMA

AS/CIAD/ A LA MISMA

36 IDENTIICAR L/S ACT/RES CASALES MASIM;/RTANTES


14/22

TALLER No 18;R/DCT/ B CARACTERSTICA DE CALIDADB

;R/LEMA B

NRC V 3837 GR;/ DE TRAA=/ No 1


15/22

56 GRAIC/ DE C/NTR/L DE N;R/CES/

E# un( Fe("!ent( )ue #e ut!%!,( p((%%e( un e&!#to docu"ent(do de %o#c("*!o# en %(# Ent(d(#+ De#(o%%o oRe#u%t(do# de un ;oce#o+ en -unc!.n de%

t!e"po ;e"!te !dent!:c( %o# d(to# )ue#(%en -ue( de %o# e#t9nd(e# o %'"!te#e#t(*%ec!do# $ de %( tendenc!( no"(% de%poce#o+ -(c!%!t( e% (n9%!#!# de %( (!(c!.n

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16/22

16 DEINIR N ;R/CES/

26 IDENTIICAR N ;ARMETR/ A E4ALAR SS

LMITES36 SELECCI/NAR N ;ER/D/ DE E4ALACIN

@6 /TENER L/S DAT/S DE L/S E=ES GENERAR ELGRIC/

TALLER No1?


17/22

E# un( Fe("!ent( &eenc!(% )ue pe"!te

!dent!:c( #!#te"(# de t(*(jo+ e%e"ento# oconjunto de e%e"ento# de "($o e%e(nc!( en%( #o%uc!.n de un po*%e"(+ !dent!:c(c!.n de(cc!one# de "ejo(+ ente oto#

Se e(%!,(n %(# #!&u!ente# et(p(#B

Se%ecc!on("o# e% te"( o eento ( t(t( In!c!( con un( %%u!( de !de(# o (!n

#to"!n& C%(#!:c(c!.n po &upo# (:ne# ;o dec!#!.n un9n!"e de% e)u!po+ #e

(#!&n( un oden de p!o!d(d ( %o#&upo#

Dento de% &upo ;!o!d(d 1+ #e (#!&n(nue("ente un oden de e%e(nc!( $ #e

o*t!ene e% e#u%t(do


18/22

TEMA A TRATARB


19/22

E;/SICIN

MATERIALDE CLASES ;R/ES

/RTE


20/22

E;/SICIN


/RTE


21/22

E;/SICIN


/RTE


22/22

1 Se%ecc!on("o# un Te"( o Eento

2 In!c!("o# con un( %%u!( de !de(# o(!n #to"!n& con (% "eno# 15!de(#

3 C%(#!:c("o# po &upo# (:ne#

@ ;o dec!#!.n un9n!"e de% e)u!po+(#!&n("o# un oden de p!o!d(d (%o# &upo#

5 Dento de% &upo &(n(do

p!o!,("o# e% e%e"ento# de "($oe%e(nc!(

TALLER No 20

DIAGRAMA DEAINIDAD

gestión de la calidad y productividad - presentación 01 (unidad 3)

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