guia para desarrollar un balance score card-office2003.xls
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7/25/2019 guia para desarrollar un balance score card-office2003.xls
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*Importante: Recuerde que esta plantilla le permitirá realizar de una manera más clara y organizada el BSC de su unidad/organizapro!esional en RR."" o en #erencia que se dise$e% implemente y e&ecute de una manera e'caz el siguiente modelo. Recomendameste modelo de'niendo los o&eti(os estrat)gicos por cada perspecti(a% luego mediante fechas debe unir y establecer las remás o&eti(os simplemente copie uno y luego p)guelo donde sea necesario. espu)s de realizar el mapa estrat)gico continúe deestas con la estrategia. Recuerde que al +acer clic sore cada o&eti(o usted entrará a de'nir las m)tricas.
,-: &eti(o -
0: E'ciencia del area RR"" 1: C-: E!ecti(idad del 2rea deRR""
2-: &eti(o - 21: &eti(o 120: &eti(o 0
C-: &eti(o -
,0: &eti(o 0
,1: &eti(o 1 ,8: &eti(o 8
C0: &eti(o 0
,9: &eti(o 9
,3: &eti(o 3 ,: &eti(o
C1: &eti(o 1
7/25/2019 guia para desarrollar un balance score card-office2003.xls
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#u;as y <odelos
2linear iniciati(ias estrat)gicas con la esise$e y e&ecute el BSC de su unidad o de su compa$;a
I n
i c i a t i ( a s
&eti(os
t i ( a s
/ i n a
n c i e r a 4:
-:
0:
1:
C
l i e n t e
C-:
Crear nue(a demanda de mercado
C1:
C3:
Integrar y alinear recursos
,0:
Escria los o&eti(os del mapa estrat)gico y de'na las iniciati(as% despues deen somrea
tal y como esta en el e&emplo.
E s t r a t e g i a
d e m e r c a d o s
e m e r g e n t e s
5ol(er al mapaestrat)gico
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,
e r s p e
, r o c
e s o s
,1:
,3:
,9:
,8:
,:
,6:
,7:
,-4:
2-:
20:
21:
23: 2 p r e n d i z a & e y
c r e c i m i e n t o
7/25/2019 guia para desarrollar un balance score card-office2003.xls
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rategia del BSC
r el cuadro de intersección
C o m u n i c a r l a ( i s i ó n y
m i s i ó n d e
l a c o m p a $ ; a
E s t r a t e g ; a
d e r e d u c c i ó n
d e g a s t o s
#u;as y<odelos:
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7/25/2019 guia para desarrollar un balance score card-office2003.xls
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7/25/2019 guia para desarrollar un balance score card-office2003.xls
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7/25/2019 guia para desarrollar un balance score card-office2003.xls
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7/25/2019 guia para desarrollar un balance score card-office2003.xls
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7/25/2019 guia para desarrollar un balance score card-office2003.xls
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7/25/2019 guia para desarrollar un balance score card-office2003.xls
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<eta Indicador Brec+a >otas
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,9= &eti(o de ,rocesos D9
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Obetivo:
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<eta Indicador Brec+a >otas
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,8= &eti(o de ,rocesos D8
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Obetivo:
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<eta Indicador Brec+a >otas
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http://slidepdf.com/reader/full/guia-para-desarrollar-un-balance-score-card-office2003xls 22/29
,= &eti(o de ,rocesos D
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<eta Indicador Brec+a >otas
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4.4
0.4
3.4
8.4
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-8.4
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http://slidepdf.com/reader/full/guia-para-desarrollar-un-balance-score-card-office2003xls 23/29
,6= &eti(o de ,rocesos D6
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Obetivo:
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<eta Indicador Brec+a >otas
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0.4
3.4
8.4
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http://slidepdf.com/reader/full/guia-para-desarrollar-un-balance-score-card-office2003xls 24/29
,7= &eti(o de ,rocesos D7
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Obetivo:
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<eta Indicador Brec+a >otas
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04.4
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,-4= &eti(o de ,rocesos D-4
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4.4
0.4
3.4
8.4
6.4
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-3.4
-8.4
-6.4
04.4
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http://slidepdf.com/reader/full/guia-para-desarrollar-un-balance-score-card-office2003xls 26/29
2-= &eti(o de 2prendiza&e D-
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4.4
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3.4
8.4
6.4
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-3.4
-8.4
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04.4
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http://slidepdf.com/reader/full/guia-para-desarrollar-un-balance-score-card-office2003xls 27/29
20= &eti(o de 2prendiza&e D0
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3.4
8.4
6.4
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04.4
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7/25/2019 guia para desarrollar un balance score card-office2003.xls
http://slidepdf.com/reader/full/guia-para-desarrollar-un-balance-score-card-office2003xls 28/29
21= &eti(o de 2prendiza&e D1
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Obetivo:
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<eta Indicador Brec+a >otas
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0.4
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8.4
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-0.4
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-8.4
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04.4
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