aib presentation
TRANSCRIPT
AIB Phone & Internet Banking
AIB Internet Banking
AIB Mobile Banking
Household Internet Usage Statistics
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
% of households
2008 2009 2010 2011 2012 2013
Households with access to a computer 70 73 76 81 83 84
Households with access to the internet 63 67 72 78 81 82
Benefits of Phone & Internet Banking
• Easy-to-use
• Paperless account & credit card statements available
• Bank securely 365 days a year
• Customer Service Advisers are available for non-routine transactions
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
Internet Banking
Services available through AIB Internet Banking include:
• Services Available:• Check your account transactions & balances – View recent Transactions.• View your eStatements and eFee Advices• View your BIC and IBAN.• Change your PAC (Personal Access Code)• Pay bills and manage your standing orders and Cancel Direct Debits.• Top up your mobile phone and access exclusive online products• Search for and place a stop on single and/or multiple cheques, as well as removing a
cheque stop and view all stops in a Stop Cheque Log.• View all incoming payment details using the Incoming Payment log.• Transfer money between accounts domestically and internationally• Report your Card Lost/Stolen• Change your Address
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
AIB Phone Banking
• Phone Banking gives you access to a number of the same options as Internet Banking.• For the following more complex or non-routine transactions customers can speak to a Customer Service
Advisor by pressing Option 0 – Chequebook/Lodgement book order– PAC reorder, One off funds transfers– Mandated account set up– Bill Payment set up/reversal– Standing Order set up/amend/cancel– Change of address
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
What are the limits
• 3rd Party Account Transfer €5,000• Funds Transfer own nominated AIB A/C) €1,050,000• Other Funds Transfers (within Ireland/Sepa) €5,000• International Payments €5,000• Utility Bill Payment €10,000
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
How to find AIB.ie
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
What does an eStatement look like?
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
How do I sign up for eStatements?
1. Click the ‘eStatements’ tab located at the top of the screen, then select the account(s) you wish to switch to eStatements or click ‘register all accounts for eStatements’
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
Transfers & Payments
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
Transfers & Payments
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
Transfers & Payments
You have requested to make the following transfer:
Progress: 90%Personal Access Code
Please enter the following digit from your Personal Access Code (PAC): Digit 1
You have requested to make the following transfer:
Progress: 90%Personal Access Code
Please enter the following digit from your Personal Access Code (PAC): Digit 1
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
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Standing order
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
Direct Debit
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
Quick Pay
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
Mobile Top-Up
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
Me2U
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
Me2U
DRAFT v1
24
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
Apply Online
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
Manage my Accounts
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
My Alerts
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
My Money Manager
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
Quick Banking Wall
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
AIB Kiosk Banking
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
Automated Cash & Cheque Lodgement Machine
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
Thank you
Thank you for your timeAny Questions!
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland