ප්රගති වාර්තාරාව1024...
TRANSCRIPT
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ප්රගති වාර්තාරාව1024 - ාැඩසටහන්ව1025
Nju;r;rp mwpf;if 2014 – epfo;r;rpj; jpl;lq;fs; 2015
Progress Report 2014 ව–ව Programmes 2015
ාැපැල්වසසේාරවඅමරාරාංශය
mQ;ry; Nritfs; mikr;R
Ministry of Postal Services
6 සහ 7 වන මහල 6 Mk;> 7Mk; khb 6th and 7th Floor තැපැල් මූලස්ථාන ග ොඩනැගිල්ල mQ;ry; jiyikafk; Postal Headquarters Building 310, ඩී. ආර්. ව ගේවර්ධන මාවත 310> b. Mu;. tpNPItu;jd khtj;;ij 310, D.R.Wijewardhna Mawatha ග ොළඹ 10. nfhOk;G 10. Colombo10.
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Progress Report 2014 ව–ව Programmesව2015
Ministry of Postal Services
6th and 7th Floor
Postal Headquarters Building
310,වD.R.Wijewardhna Mawatha
Colombo10.
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Content
Page No.
Ministry of Postal Services
Introduction, Vision, Mission and Objectives 01 - 02
Progress Report 2014
Post Office Network Project 03 - 07
Establishment Functions 08 - 13
Development Activities 14 - 17
Audit Functions 18
Capital Expenditures 19
Action Plan 2015 20 - 23
Department of Posts
Introduction, Vision, Mission and Major Functions 24 - 26
Post Office Network 26 - 28
Progress 2014, Other Programmes expected to be 28 - 46
implemented in 2014 and Programmes to be implemented
in 2015
Annexure 01, Annexure 02 i - ii
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Ministry of Postal Services
Introduction
The Ministry of Postal Services was established as per extraordinary gazette notification No.
1681/3 and dated 22.11.2010 of the Democratic Socialist Republic of Sri Lanka and the
Department of Posts is the only institution coming under the purview of the Ministry. The
subjects and functions assigned to the Ministry are as follows.
Efficient provision and maintenance of a modern postal service using modern
technology and management techniques
Local and foreign postal services
Agency payment activities for other departments
Upgrading the postal network
Administering the Sri Lanka Philatelic Bureau.
All subjects assigned to the Department of Posts
Monitoring the Department of Posts
As envisaged in the “Mahinda Chintana- Vision for Future” developmental framework to
make Sri Lanka the emerging wonder of Asia, the proposed policies to offer a user friendly,
innovative postal service to all the people in Sri Lanka at an affordable price are outlined
below.
Diversification of service delivery
Ensuring a better quality postal service
Minimizing operational losses and assuring a speedy delivery of services
Expanding postal market
In order to realize the above policies, the following strategies are proposed to be
implemented.
Introducing postal shop concept
Establishing courier service centers
Introducing modern technology to post offices
Enhancing public and private sector co-operation
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Accordingly, the vision and the mission and the objective of the Ministry of Postal Services
are given below.
Vision:
Provision of excellent and efficient postal service to the public.
Mission:
Provision of trustworthy and high quality postal service to the people at an affordable price
Objectives:
Minimizing losses and providing a more profitable, efficient and friendly postal
service to the public.
Expanding postal services, to be on a par with global trends employing modern
technology.
Investing appropriately in postal infrastructure with a view to expand communication
services.
Adaption of proper management techniques towards minimization of costs of
communication service.
Ensuring quality, standard and advancement of postal services.
Following Acts should be implemented
Stamp Act
Post Office Act
All other legislation currently in operation relating to the above subjects which have
not been specifically assigned to another ministry.
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01. Post Office Network Project
Progress from 01.01.2014 – 31.07.2014
Introduction
The Post office network project was initiated in 2008 with the aim of increasing the
operational efficiency of the Department of Posts. This project was commenced with a
provision of Rs. 300 millions and in 2009 a Project Director was appointed and it was
revealed that the said amount of provisions were not enough to carry out the entire functions
of the project. Accordingly, the total estimate as per the updated new project report is,
Rs.648.8 millions is as follows. It is expected to complete the project activities by the year
2014.
Progress of the Project during the year 2014 is as follows.
1.1 Regularization of the Information Technology Section
18 officers were assigned to the Information Technology Section after their
competencies and qualifications were examined to suit the requirements of the
section, in order to strength the Information Technology Section of the Postal
Department with the intention of the making the Post Office Network Project a
success.
Regularization of the Information Technology Section by three Sectors as the
Software Development Section, Networking Section and Promotions Section.
Functions
Amount
(Rs.m.)
1 Purchasing hardware 371.84
2 Supplying software 52.70
3 Obtaining internet connections (VPN) 15.91
4 Trainings 20.00
5 Obtaining advisory service 0.78
6 Project operational expenditure 12.34
7 Obtaining internal network connections (LAN) 55.00
8 Obtaining data centre and disaster recovery units
facility
14.00
9 Purchasing computer stationary 40.82
10 Maintenance of hardware and software 63.92
11 Other 1.50
Total 648881
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For the transactions done by software, the Information Technology Section
coordinates with the Postal Office staff and provides necessary instructions
and assistance where necessary.
SL Post Domains have been provided to executive officers of the Postal
Department under the Information Technology policy of the Information and
Communication Technology Agency. 1000 electronic mail addresses have
been provided so far.
In order to assure the safety of the equipment of the Information Technology
Unit and to uplift the efficiency of the staff that unit has been further
developed by covering it separately by new curtains and laying carpets.
1.2 වවවTraining
85 information technology regional coordination officers have been trained.
Preliminary trainings have been provided to postal officers related to the
implementation of the project and they have been called to the Postal Training
Institute for further training since 2014.
Number of training programmes were carried out by the Information
Technology Unit on regional basis in the year 2014 and have held training
programmes totally covering the provinces of Sabaragamuwa, Northwestern,
Central, Nothern and Southern and in order to function under e-pay software
through the SMS, arrangements have been made to aware all the Sub
Postmasters and Postmasters-in-charge and District Accountants and Regional
Superintendents of Posts of those provinces.
A training programme for the Stamp Module created by the University of
Moratuwa were held and another programmed for the provision of internet
connection have also been held for the Network Officers.
1.3 Services provided through the software created by the Information
Technology Division.
A software development by the name of 'e-pay Automation System' was carried
out by the officers of the Department of Posts under the Postal Network Project
and number of activities such as receipt of unitization bills, money exchange,
express mail were automated thereby. Followings are the details of the above.
(a) Services which have commenced and successfully carrying out since
2010
1. Receiving electricity bills of the Electricity Board
2. Receiving prepaid/postpaid Mobitel Bills
3. Receiving SLT bills
4. Personnel money transaction (PMT)
5. Service Money Transaction (SMT)
6. Receiving EPF installments.
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7. Receiving ETF installments.
8. Receiving examination fees of the Sri Lanka Institute of Development
Administration.
9. Speed Post tracking
(b) Services to be commenced after the signing of agreements in the completion of software development
1. Receiving HSBC credit card bills and money for the HSBC Accounts. 2. Receiving water bills 3. Receiving examination fees, re-correction fees and fees for the certificate
copies of the Department of Examination, Sri Lanka
(c) Services successfully carrying out by developing the Information Technology Unit
1. MORS methodology (MORS)
Re-correction of payment of money orders for the parcels received by
paying the normal fax fees is carrying out by this MORS system.
2. Creation and updating of the Website of the Ministry of Postal Services and
Department of Postal Services.
3. Creation and maintain of necessary software required for the APPU -2014.
4. Development of the E-Pay transactions to be done via short-message -
system (SMS) (oChwP hCiw oPejorP or)
The facility for the payment of electricity bills of the Electricity Board via
post offices is implemented at present and online facility to obtain
information on those transactions is already provided. However a
mechanism to receive information to the computer network system of the
Department of Post via a SMS message to the mobile phones on the
payments of electricity bills of the Electricity Board made at sub-post
offices is prepared through the Sri Lanka Information and Communication
Agency. This would connect 3411 sub-post offices into the post office
network.
5. Using the Stamp Module prepared by the University of Moratuwa
a) Functions carrying out by the Philatelic Bureau and
b) Functions carrying out between the Post Office and the Stamp
Accountant are presently done within 10 Post Offices as a pilot
project by the Stamp Module created by the University of Moratuwa.
(d) Services presently carrying out by the development of software
1. Receiving insurance installments of the Ceylinco Insurance
2. Methodology to pay the NSB foreign currencies through the Post
Offices.
3. E-commerce services
4. Shopping Cart service for the philatelists
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5. Mobile applications for the philatelists
6. E-solution for penalties imposed by traffic Police service.
This e-pay software which is successfully created and carrying out by the
Information Technology Unit has honoured by two National awards and 02
International Awards.
1. E-swabhimani National Award – 2011
2. FOSS 4 GOV National Award – 2011
3. World Championship for the excellent Postal Services – 2011
Single Project Section – Second place
4. World Championship for the excellent Postal Services – 2014
Reaching single customer – Retail Customer
Access Award – Champion
International Awards – 2014
Software created by the Information Technology Unit was awarded by foreign
countries and was able to win the world's second place among the new creations. This
award was received by the Sri Lanka Post in Berlin, German, on the 18th day of June,
2014.
1.4 Progress of the Procurement activities
1. Upgrading the Server System
Establishment of a Data Center and a Disaster Re-forming Unit was mentioned in the
initial proposals of the University of Moratuwa and therefore, bids were called and
evaluated to construct a Data Center in the year 2011. However, it was found that
those bids were very costly and the General Treasury pointed out that it is opportune to
obtain the service from a Data Centre which is established in a Government Institution
at present. Accordingly, it was inquired from the Department of Inland Revenue,
Department of Customs and Sri Lanka Information and Communication Technology
Institution and it was informed that they could not meet the demands of the
Department of Posts and proposals were called to obtain the service of the Data
Center of the Sri Lanka Telecom. Since the software created by the University of
Moratuwa are not functioning at the same time and all the modules were not
completed and a high monthly cost has to be borne the decision of the Steering
Committee of the Department was that it is most suitable to develop the server of the
IT Unit of the Department. Accordingly, a procurement was carried out to purchase a
new server instead of establishing a Data Centre. Accordingly, 08 servers were
purchased and established in the IT unit already. Expenditures incurred for this was
Rs. 13.00 millions.
II. Procurement of Computers
Procurement task was completed having called bids under the limited competitive bidding
system and purchased and delivered 487 computers to the Post Offices located in whole
island.
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i. Desktop Computer - 500 ii. Dot Matrix -P500 iii. UPSs - 500 iv. Virus Solutions -P500
Expenditures incurred for this purpose is Rs. 73 mn. and additionally 250 computers
have been ordered to deliver among the Post Offices which were not equipped with
computer facilities.
111. Local Area Network
Although quotations were called for the procurement of Local Area Network, in two
times a single bid amounting Rs. 1.8 mn(including VAT) which is a very highest was
received at the first instance. Then the second quotation was called and unable to select a
bidder that time too. Therefore, the Steering Committee of the Department decided to
carry out the local area network procurement through the newly recruited 1000officers
who are with the computer literacy (In order to carry out the task at a minimum cost).
Accordingly, procurement was commencing having purchased equipment from outside
and by about June, 2014 installation of casings in every Post Office has been completed.
Caballing is carrying out and due to finish in the coming two months.
Further, in order to easily plan the postal delivery beats on par with the population
density digital ma of Sri Lanka which is drawn by the Department of Surveyors’ for the
scale of 1:50000 too was purchased. This is very useful for the express mail delivery
plan.
1.5 Financial Progress
Financial progress gained during the period from 01.01.2014 to 31.07.2014 by the
software implement at present are mentioned below. (Rs. Mn.)
No. Functions
Reserved
allocations
for 2014
Expenditures
up to
31.07.2014
Liabilities up
to
31.07.2014
01. Purchasing hardware 150.75 86.37 64.38
02. Supplying software 1.00 0.55 0.45
03. Obtaining internet connections (VPN) 0.10 - 0.10
04. Trainings 7.90 2.91 4.99
05. Obtaining advisory service - - -
06. Project operational expenditure 4.00 1.37 2.63
07. Obtaining internal network connections
(LAN) 5.50 0.09 5.41
08. Obtaining data centre and disaster
recovery units facility - - -
09. Purchasing computer stationary 1.00 - 1.00
10. Maintenance of hardware and software 5.00 0.13 4.87
11. Other 0.10 - 0.10
Total 175835 91.42 83893
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02. Establishment Functions
The details pertaining to the organizational structure and the approved carder are mentioned
in Annex I and II. The main concise duty performed by this unit is as follows.
1. Establishment functions related to the staff of the Ministry and the employees of the
Postal Department which come under the purview of the Ministry.
2. Conducting administrative activities of the Ministry.
3. Carrying out media activities.
4. Performing activities in relation to parliamentary requirements.
2.1 Progress of the activities of Establishments Division of the Ministry
i. Filling vacancies (Development Assistant) -01
ii. Permanent release(K.K.S) -02
iii. Permanent release (Driver) -01
iv. Recruitment (Driver II B) -02
v. Recommending to DGCS, to promote to Grade I (K.K.S) -01
vi. Approval of the Department of Management Services has been received to
recruit for 03 vacancies in the post of K.K.S and has requested the
approval of the Director General of Combined Services.
vii. Efficiency Bar Examination was held for 03 Audit Assistants and 02
Audit Assistants have got through the examination.
viii. Appointment of the Staff of the Deputy Minister of Postal Services -02
ix. Applications for Agrahara insurance claims -18
2.2 Appointment, Promotions and Appeals of the officers of Unified Postal Services.
i. Filling of 284 vacancies of Group B Grade I Segment B of Unified Postal Service by a limited competitive examination, it had referred to the Public Service Commission
and the approval of the Management Services Department was received for the same.
ii. Approval of the Secretary of the Ministry of Postal Services has been sought to fill 578 vacancies of the Group B Grade I Segment B of Unified Postal Service by an
open competitive examination.
iii. Have promoted 22 officers for the Group A Grade III Segment B of Unified Postal Service as per the order of the Public Service Commission, out of the 25 candidates
those who got through the competitive examination held for the recruitment of Post
Offices Investigation Supervisors/ to promote for the post of Postal Accounts
Supervisors of Group A Grade III Segment B of Unified Postal Service.
iv. As per the approval of the Public Service Commission a structural interview is to be held on 01.08.2014 under the old recruitment procedure to fill 9 vacancies in the posts
of the Chief Post Masters /Administrative Assistants in U.P.S. A III B Segment.
v. In order to fill 11 vacancies in the Group A Grade II Segment A of Unified Postal Service existed up to 15.05.2013 a competitive examination was held on 05.11.2014.
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2.3 Appeals submitted to the Public Services Commission and the Secretary to
the Ministry by the officers of the Unified Postal Service who have been served
with disciplinary orders and interdicted.
i. No of reports on which recommendations were submitted to the PSC -01
ii. Appeals for which rulings were received from PSC -01
iii. Reports called from the Post Master General regarding the appeals of officers -02
2.4 Number of Cabinet Memoranda forwarded from 01.01.2014 to 31.07.2014
i. Total number of cabinet memoranda -04
ii. Number of memoranda for which cabinet rulings were received -04
2.5 Parliamentary Coordinating Activities
i. No of parliamentary questions answered -08 ii. No of Consultative Committee meetings -01
iii. No. of proposal answered to the Consultative Committee Meeting -13
2.6 Appeals of the officers of the Unified Postal Service who have retired
i. Number of reports submitted to the PSC -45 ii. Number of reports submitted to the Committee on Public Petition -22
iii. Number of reports submitted to the Ombudsman -04 iv. Number of answers forwarded directly to the appellants in respect of Appeals. -11 v. Number of reports submitted to the Human Rights Commission of Sri Lanka -03
vi. Number of reports submitted to the Secretary to the Ministry of Public Administration and Home Affairs -12
vii. Number of reports submitted to the Director General of Pensions -03
viii. Number of letters forwarded to the National Salaries and Carder Commission -01
ix. Number of letters forwarded to the Presidential Secretariat -02
x. Number of letters forwarded to the Postmaster General -85
2.7 On behalf of the appeals submitted to the President’s Office, Prime Minister’s
office and the Hon. Minister, the number of;
i. Reports called by the Post Master General -136
ii. Responses sent -06
8.2 Issuance of concessionary permits
i. Number of concessionary permits issued -11
2.9 Internal audit queries
i. Number of internal audit queries -08
ii. Number of internal audit queries responded -05
2.10 Trade union activities – Department of Posts
i. Releasing officials for trade union activities -05 ii. Complaints and proposals made by trade unions -05
iii. Number of reports called from the Post Master General -04
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2.11 Retirement in the Unified Postal Service (normal procedure) -02
2.12 Approved overseas leave
i. Ministry of Postal Services (For foreign employments) -02
ii. Ministry of Postal Services (Private) 01
iii. Department of Posts (Private) -72
iv. Department of Posts (For foreign employment) -10
2.13 Sub Post Master Service
i. Number of received appeals -18 ii. No of reports called from the PMG with regard to the appeals -12
iii. No of answers received from the PBG with regard to the appeals -06 iv. No of letters forwarded to the PSC -14 v. No of letters received from the PSC
vi. No of reports sent to the Ministry of Public Administration and Home Affairs -04
vii. No of letters received from the Ministry of Public Administration and Home Affairs -03
viii. No of notices to appellants with regard to the appeals -07
2.14 Junior Staff – Department of Posts
Several matters of the Junior Staff
i. No of received appeals ii. No of letters referred to the PMG for recommendations and
information
iii. No of answers received from the PMG iv. No of other letters received from the PMG v. No of reports submitted to the PSC
vi. No of answers received from the PSC vii. No of reports submitted to the Ministry of Public Administration and
Home Affairs
viii. No of answers received from the Ministry of Public Administration and Home Affairs
ix. No of letters forwarded to the Cabinet Office x. No of letters submitted to the Ombudsman
xi. No of answers sent to the appellants
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-77
-10
-07
-25
-15
-17
-12
-02
-01
-27
2.15 Compulsory retirement of officers of the Department of Posts
Retirement upon the general inefficiency and under the Section 12 of the Pension
Minutes.
2.16 Functions of the Information Media Unit
Preparation of press releases regarding all development activities undertaken by
the Ministry and issuing them to the print and electronic media and providing
photographs and video cassettes to media institutions.
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Maintaining direct coordination with other media institutions to seek publicity for
development activities of the Ministry and take necessary action to disseminate
them.
Collecting information on disclosures made by the print and electronic media
about the Ministry and the Departments coming under its purview and bringing
them to the attention of the relevant authorities and to send in responses if any
corrections are necessary and following up on them.
Offering media coverage for special functions and ceremonies attended by the
Hon. Minister and taking measures to have them carried by the media.
Carrying out operational activities for the organization of press conferences for
special events of the Hon. Minister and Hon. Deputy Minister and the objectives
expected to be fulfilled by the Ministry.
In the fulfillment of targets of the year 2014 contributed to the development process
of the Ministry through a host of propaganda activities. Accordingly, purchasing of
the video editing equipment has enabled the Unit to carry out its role in a more
efficient manner.
During the period under review;
160 press releases were issued,
08 media briefings were conducted and
About 500 photographs and 225 video cassettes were supplied to external media
organizations.
2.17 Public Management Assistant Service -Department of Posts
i. Retirements -04
ii. Other establishment activities -01
2.18 Accounting Service- Department of Posts
i. Promotions of officers -04
ii. Transfers -08
iii. Appointment to act in a post other than the permanent post -06
iv. Reporting for the Deputy Secretary of the Treasury -06
2.19 Sri Lanka Engineering Service- Department of Posts
i. Transfers -01
ii. Other establishments activities -01
2.20 Deploying trainees for practical training
i. Department of Posts - 03
2.21 Officers of the Department of Posts
i. Approval of leave for accidents - 05
ii. Approval of special leave - 02
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iii. Payment of compensation under P.A circular 22/93 - 03
iv. Referring incentives paid to instructors of the Postal Training
Institute to the Director General of Establishments for approval - 01
2.22 Recruitment Procedures
i. Recruitment Procedure of the Transport of the Ministry of Postal Services has referred
for the recommendation of the Director General of Establishments, having made
alterations in the required education qualifications.
ii. Approval of the Public Service Commission has received for the Recruitment
Procedure of PL 1 -2006A of the Department of Posts.
2.23 Legal matters- Ministry of Postal Services Filing of new cases - 04
2.24 Approval of loans - Ministry of Postal Services
i. Distress loan -27
ii. Property loan -01
2.25 Entering into agreements - Ministry of Postal Services
Annual agreements have been entered into with the following institutions
i. For cleaning services -Super Clean Ltd
ii. For security activities -Red Force Ltd
iii. For air-conditioners -Sunco Engineering Pvt. Ltd
iv. For computers -Star Computer Systems Pvt. Ltd
v. Photocopy machines -Metropolitan Office Pvt. Ltd
-John Keels Office Pvt. Ltd
vi. For multimedia projector -Swedish Trading Audio Visual Pvt. Ltd
2.26 Use of the vehicles of the Ministry
1) Number of government fuel vouchers issued -32
2) No of vouchers referred to the accounts division for payment;
i. For maintenance and service -74
ii. For supplying additional fuel -51
2.27 No of vouchers referred to the Accounts Division for payments to the staff
i. To pay the 1/20 allowance of staff officers -09
ii. Claims for overtime allowance of drives -132
iii. Claims for transport allowance of drivers -132
Claims for advances and settlements for emission test and
Vouchers on Days pay requests of the Drivers, extension of insurance
installments, settlement of driving license fees and general 35
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vouchers referred to settle rent of the rented vehicles -84
iv. Travel expenses, overtime and commuted overtime for the staff of the
Minister and Deputy Minister -156
v. Travel expenses of staff officers and other officers -11
vi. Travel expenses of and overtime of the media unit -44
vii. Overtime of Office assistant service -18
viii. Settlement of railway warrants -06
ix. Number of issued railway warrants -38
2.28 Number of vouchers referred to the Accounts Division to make payments
for the provision of communication facilities for the Ministry
i. Telephone bills -467
ii. Newspaper bills -92
2.29 Number of vouchers referred to the Accounts Division for entertainment
allowance and maintenance activities of the Ministry
i. Water bills - 38
ii. Janitorial services - 21
iii. Security services - 16
iv. Computer maintenance - 05
v. Refreshment cost for meetings -28
vi. Key cutting and repair of equipment - 05
vii. Air conditioners - 11
viii. Photocopy machines/fax machines - 05
ix. Payment of rental of the Office of the Hon.
Deputy Minister - Months -07
2.30 Provision of welfare services
The welfare service is maintained in a satisfactory manner, providing essential
commodities to the officials of the Ministry.
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03. Development Activities
3.1. Progress Review
Progress of development programs, projects and activities of the postal service
development programs implemented across the island is reviewed quarterly.
Conducting meetings of the steering committees of the Ministry of Postal Services
and the Department of Posts quarterly and implementing proposals and decisions.
Under the provisions of the Land Acquisition Act, action has been taken regarding
the acquisition of lands for postal service activities. (About 89 files)
On the instructions of the Attorney General, formal action is being taken as regards
various contracted services entered into by the Department of Posts with private
sector institutions and necessary instructions have been given to the Postmaster
General.
Action has been taken to submit the Gazette notification for the revision of local
postage which is studied by the committee appointed for that purpose to the
Government Printer.
Attention was paid to complaints and proposals made through the print media and
steps were taken to resolve the relevant problems and to promote postal services.
Initial steps to celebrate the World Postal Day in 2014 are being carrying out.
Necessary measures are being taken to expand Telemail service.
Measures have been taken to establish 03 new agency post offices at Mailagas
Junciton, Anuradhapura, Rather V Dies Maratha, Pandora and Katunayake.
3.2. Stamp Promotion Program
Arrangements have been put in place to print stamps of high quality preserving the
philatelic value. Stamps issued in 2014 are tabulated below.
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With a view to increasing the sale of stamps and popularizing stamps, facilities for
the sale of philatelic items have been enhanced at the stamp counter installed at the
head office.
Progress review has been conducted by having regular coordination with the
Philatelic Bureau with the objective of restructuring the Bureau.
Arrangements are being making to implement all island programmes connecting
with the Ministry of Education in order to establish Philatelic Associations in
schools and to hold the teacher training programmes and philatelic exhibitions.
Relevant co-ordination to prepare the amended Stamp policy in all three languages
with a view to resolve problems that arise in implementing the current stamp policy
3.3 Human Resources Development
Local training opportunities
No. Category of officers
received training
Number of Officers
trained
No of Training
Programs
01. Staff officers 03 01
02. Development Assistants 03 01
03. Development Officer 04 03
04. Management Assistants 05 02
05. Drivers 01 01
07. KKS 05 02
Theme No of stamps issued
Annual issuance 4
International events 3
Culture, nature, wildlife, sports etc of Sri
Lanka 12
Distinguished Personalities or Special events 5
Other events 6
Outside the annual stamp program 8
Total 38
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Participation in overseas conferences PP/ training
Department of Posts
Category of
Officers
No of Officers
participated Countries
visited Subject
Staff Officers
01 Thailand.
APPC fellowship on “Service Quality
Management Course”
03 Malaysia
Field Trip to MASKargo
01 India
Training Facilities to Sri Lanka Post
01 Thailand.
APPC fellowship on “International Postal
Services Course”
Kuwait,
Bahrain and
Doha Qatar
To participate in the “Bak Maha Ulela” in Kuwait
and to visit exchange house
05 German
World mail3 Award in Pursuit of Excellence 2014
Postal
Services
officers and
other officersP
02 Pakistan Award of fellowships on “Strategy Formulation
and Execution (Doha Postal Strategy 2014)”
02 India Award of fellowship on “International Executive
Development Programme”
01 Thailand.
APPC fellowship on “Train the Trainer Course”
02 Thailand
APPC fellowship on “Parcel & Logistics
Management Course”
3.4 Other development activities
Measures have been taken for the implementation of the e-government policy
in the ministry as per the instructions of presidential circular No. SP/SB/03/10
dated 31.05.2010.
Public administration reforms are being carried out as per the instructions of
the Public Management Circular No. 01/09 dated 12.06.2009 and
NARC/MRC/09/01 dated 25.09.2009.
Deyata Kirula -2014, was held in Kuliyapitiya with the University of
Wayamba. Several development activities were carried out in Kurunegala,
Puttalam and Kegalle Districts parallel to the Deyata Kirula Programme.
Accordingly, building repairs, service promotions, social welfare activities,
selling stamps in the mobile services and issuance of Postal Identity Cards
were done under the Postal Services development activities. Number of
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services such as selling stamps and philatelic production etc. have been carried
out in the exhibition.
Deyata Kirula 2015 is due to hold in Matara District and necessary steps to commence and co-ordination of postal promotion activities in the respective
Post Offices are implementing.
3.5 Special Programmes
Executive Committee Meeting of the Asia Pacific Postal Union has scheduled to be
held in Sri Lanka in the year 2014 and about representatives from 32 countries
would be participated at this conference which is due to hold from 19th
to 25th
September 2014 in Colombo. Accordingly, necessary co-ordination is being
carrying out at present.
3.6 Provision of Library Facilities
With the aim of developing positive attitudes of the staff of the Ministry a library
equipped with 667 books on a variety of subjects is maintained.
3.7 Preparation of Action Plan and Performance Report
1) Prepared the Annual Action Plan-2014 by obtaining the relevant plans,
proposals and functions of all divisions of the Ministry of Postal Services and
Department of Posts and submitted to the Ministry of Finance and the Auditor
General’s Department.
2) Prepared the performance report relevant to all divisions of the Ministry of
Postal Services and the Department of Posts for the year 2013 and submitted
to the Parliament, Ministry of Finance and the Auditor General’s Department.
3.8 Progress reporting
Progress which were inquired by the Presidential Secretariat, Ministry of
Finance and Planning, District Secretariats in respect of the postal activities
was reported.
3.9 Dengue Eradication Programme – 2014
Under this programme, mosquito breeding grounds are identified and
destroyed and a report is submitted to the Ministry of Health every month.
3.10 Integrated National Development Information System (INDIS)
This programme is conducting by the Project Management and Supervision
Department of the Ministry of Finance and Planning and a practical training
was given to carry out follow up and on line activities using the information
technology with regard to the projects conducted by the
Ministries/Departments. 08 Officials of the Ministry of Postal Service and the
Department of Posts were participated at this two days training programme.
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18
4. Audit functions – 01.01.2014 to 31.07.2014
Audit queries relevant to the Ministry
1. Audit inquiry into the general deposit account of the Ministry
2. Audit inquiry on the preparation of bank reconciliation statements- 2013
3. Audit inquiry on the receipt of money – July, 2013 to December
4. Internal audit inquiry into payment vouchers 2013 (June to December)
5. Inquiry on the travelling expenses2013 (June to December)
6. Audit inquiry on the utilization of electricity and water of the ministry–2013
7. Internal audit inquiry on the leave of the Ministry – 2013
8. Audit inquiry on the maintenance and repairs of vehicles – 2013
9. Audit inquiry on the preparation of salaries- 2013
10. Audit inquiry on the imprest account
11. Inquiry on the maintenance and repairs of machineries
12. Internal audit inquiry on the payment vouchers and travelling expenses 2013
(June to December)
13. Inspection of record room of the Ministry
14. Annual Board of Survey – 2013 and inspection of follow up action
15. Inquiry on the telephone bills – 2013
16. Inquiry on the trainings of the staff of the Ministry
Special audit inquiries and number of audit queries - Department of Posts
1. Special inquiry regarding repairs of the official residence of the Postmaster of
Nugegoda
2. Fraud carried out for 05 years in the Post Office, Boralesgamuwa.
3. Appeal submitted requesting a fare condition to perform their duties
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19
5. Capital Expenditures
Capital net allocations reserved for the Ministry of Postal Services in the year 2014 and the
expenditures incurred up to 31 July are as follows.
Expenditure
object Description
Estimate
(Rs8)
Expenditure
(Rs8)
Rehabilitation and upgrading capital assets
2001 Building 500,000.00 0.00
2002 Machine and machinery 250,000.00 140,526.48
2003 Vehicles 3,350,000.00 1,015,452.99
Acquisition of capital assets
2101 Vehicles 43,200,000.00 27,283,827.26
2103 Furniture and Office equipment 900,000.00 329,002.57
2104 Machine and machinery 2,000,000.00 602,440.00
Skill Development
2401
Training and skills development
750,000.00 85,000.00
Other capital expenditure
1-2-0-
2502(1)
Promotion of Stamps and Postal
Services 4,000,000.00 122,880.00
1-2-0-
2502(2)
Executive Committee Meeting of
the Asia Pacific Postal Union 20,000,000.00 0.00
1-2-0-2502 Postal network project 171,350,000.00 91,076,979.28
Total 246,300,000.00 120,656,108.58
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20
Ministry of Postal Services
Action Plan 2015 – Capital Funds
Skills and Institutional Development A - Local Training
Ser
ial
No
. Functions of the Institution/Branch Number of
beneficiarie
s
Each activity and objectives expected to be achieved
Annual
allocation for
each activity
Rs.
Functions
planned
under each
activity
01 Staff Officers Training programmes for the officers of all island services as
exigencies of service
150,000.00
* 03
A Training Programme on implementing of F.R. 104 -SLIDA
Free of charge *
01
Procurement Guideline and procedure - SLIDA/SLF
10,000.00 * 01
Cabinet Paper Writing - SLIDA Free of charge * 02
Bid Evaluation - SLIDA 5,000.00 * 01
02 Budget Assistant/
Development
Assistant/
Audit Assistant/
Information
Technology
Assistant/
Procurement
Assistant/
Management
Assistant
MS – Office 96,000.00 * 12
Project Management - SLIDA Free of charge * 02
Certificate Course in English – SLF/ SDFL
144,000.00 * 12
Public Procurement Management - SDFL
17,000.00 * 02
Internal Auditing Course - SDFL 17,000.00 * 02
Accounting Process - SDFL 42,500.00 * 05
Accounting Procedure - SLIDA Free of charge * 02
Financial Management - SLIDA Free of charge * 02
Office Management - SLIDA Free of charge * 03
Tamil Language proficiency training program III- DP
Free of charge Referring to the class
planning to
be held in
the Dept. of
Posts
09
Tamil Language proficiency training program II
Free of charge * 06
Preparing pensions - SLIDA
Free of charge * 08
Maintaining of Personal Files - SDFL SLIDA
10,000
Free of charge *
02
05
Files maintaining - SLIDA Free of charge *
02
Computer Hardware 10,000.00 * 01
Training courses on the video editing
30,000.00 *
02
Training programmes on 5S concept- NPS
4,000.00 *
01
Salary conversions - SLIDA Free of charge * 07
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21
Ministry of Postal Services
Action Plan 2015 – Capital Funds
Skills and Institutional Development A - Local Training
Each activity and objectives expected to be achieved
Annual allocation for
each activity Rs.
Number of
beneficiaries
03 Driver Economical and safety driving - ICTAD 9,000.00 03
Technical knowledge - ICTAD 12,000.00 04 04 K.K.S Physical fitness of the Office Employee
Service SLIDA
Free of charge 01
Tamil Language proficiency training program III -DOL
Free of charge 01
English Language proficiency training program
*
01
Book Binding Programme - NA 6,000.00 02 05 Training
for the
whole
staff
Three days residential training programme 200,000.00
90
06 Library
Develop
ment
To uplift reading ability of the entire staff 35,000.00 58
Total estimated cost 797,500800
* Obtaining and submission of applications is carrying out in accordance with the notices published and details of the
training programmes in each institution for the year 2015.
SLIDA = Sri Lanka Institute of Development Administration / ICTAD = Institute for Construction Training and
Development / SLF = Sri Lanka Foundation / NPS = National Productivity Secretariat / DP= Department of Posts /
NA = Department of National Archives/ SDFL = Skills Development Fund Limited
(Note – Prepared on the training requirements received by the Development Unit by all the branches of the Ministry)
B – Foreign Trainings
Ser
ial
No
Functions of the Institution/Branch
Each activity and objectives expected to be
achieved
Annual
allocation
(Rs.(
Functions planned under each
activity
01 Foreign training
programmes/Semi
nars/ Workshops
Referring officers on their qualifications for the
scholarships granted by the
Department of External
Resources
300,000.00
Training arrangements are being
making in accordance with the
invitations and opportunities
Foreign trainings related to the development of Postal
services
Training arrangements are being
making in accordance with the
invitations and opportunities
Total 300,000.00
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22
C - Other
Ser
ial
No
Functions of the Institution/Branch
Each activity and objectives expected to be achieved
Annual
allocation
(Rs.(
Functions planned
under each activity
01.
Progress review
activities
Development activities related to the capital of the Ministry of
Postal Services and Department
of Posts/ reviewing the
progress.
-
Arrangement of
discussions on
quarterly basis
Taking necessary measures considering the news published
in print media
-
Provincial and regional development activities
- Taking steps on the
received requests and
demands submitted by
the Department .
02.
Steering
Committee
Meetings
Discussion of problems of the Ministry of Postal Services and
Department of Posts having
held Steering Committee
Meetings on quarterly basis.
-
Taking management
decisions
03.
Implementation
of E-governance
policy
Updating the new website of the Ministry
-
Taking necessary
measures to update the
website connecting
with the Information
and Technology Unit
of the Department of
Posts
04.
Stamps
Development
activities
Taking necessary measures to
grant approval for the stamp
specimens submitted for the
proposals approved subject to
the Annual Stamp Programme
and to promote stamps and
philatelic productions.
-
Holding monthly
Progress Review
Meetings in Philatelic
Bureau
05.
Implementation
of Public
Management
reforms
Reporting progress of the
management reform forums,
implementation of new
proposals and co-ordination of
management reforms
-
Holding Management
Reforms Forum
Meetings as needed
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23
C - Other
06.
Development
activities of Post
Office buildings
Looking into the progress of the Post offices proposed to be constructed in
the year 2014 and construction of
easy access for disabled persons.
-
Reviewing the
progress on
quarterly basis
Co-ordination of relevant activities in the building constructed for the head
office of the Ministry of Postal
Services and Department of Posts.
-
Taking necessary
steps as needed
07.
Acquisition of
lands for the
construction of
Post Offices
Acquisition of lands for the construction of permanent buildings
for the Post Offices and payment of
compensation.
-
Taking necessary
steps as needed
08.
Post Office
Network
promotion
Taking steps to efficiently fulfill the requirements of the general public
through the postal network
development.
-
Taking necessary
steps as needed
Establishment of Agency Post offices with a view to provide maximum
public service.
-
Taking relevant
steps to grant
approval
09.
World Post Day
Coordination of activities parallel to the World Post Day
-
Coordination of
activities parallel to
the permanent
annual programme
10.
Agreed services
Coordination and monitoring of agreed services.
-
Looking into the
progress and
implementing the
relevant activities.
11.
Deyata Kirula
National
Development
Exhibition -2015
Coordination of activities parallel to the Deyata Kirula National
Development Exhibition
-
Coordination, follow
up activities and
progress review of
the functions
parallel to the
Deyata Kirula
National
Development
Exhibition 8
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24
Department of Posts
Progress Review from 31 January, 2014 to 31 July 2014
Introduction
Action programmes of the Department of Posts were implemented in the year 2014 on the basis of
the key concept of improving efficiency and productivity of the postal service and with the objective
of increasing the income of the Department of Post s through extensive awareness of the public and
encouraging people to have their communication needs served through the Department of Posts.
A host of sales promotion programmes centered on major towns across the island were carried out
with the participation of all staff members. This has resulted in a greater demand for postal services
and the overall income of the Department has registered an increase of 19% in the year 2013 as
against the year 2012.
In analyzing the overall income of the year 2013, it is evident that the income generated through
agency services has been the major contributor for this increase. In particular, an outstanding
growth was witnessed in the payments of electricity bills, telephone and other services bills of
Telecom and under the payment of utility service bills and in National Savings Bank activities.
Accordingly, measures have been taken in the year 2014 to cope up with the competition created in
the communication market, minimize costs, maintain rates affordable for people and revise and
maintain postal charges as appropriate. In addition, a host of programmes has been implemented on
the basis of new marketing concepts and information technology to maintain the institution without
being a burden to the government and to minimize the cumulative operational loss that the
Department has been incurring over a number of years.
Vision
Our vision is to become the most distinctive institution in Asia to provide fully productive and quality Postal service based on modern technology as to customer delight.
Mission
Our mission is to provide an attractive postal service locally and internationally using resources efficiently in partnership with the private sector by using resources efficiently, introducing modern technology, motivating the staff in a pleasing working environment while adhering to productivity concepts and winning the trust of customers by creating new services and improving existing services.
01. Major functions
1. Provision of an efficient and reliable service under any environmental and social condition with all stakeholders as a team under the guidance offered by the leadership and the promotion of income.
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25
2. Formulation and implementation of a strategic plan focused on new technological market and that advances the cause of the postal service in collaboration with the relevant stake holders.
3. Bringing about an attitudinal change for the provision of a dignified service, updating
intrinsic value systems of the Sri Lanka Post as a flagship communication entity of the state sector.
4. Deploying the disciplined staff empowered by continuous training and a system of
methodical performance appraisal in such a way to consolidate the public trust.
5. Becoming the best postal hub of South Asia by providing a more efficient service
through proper study of work, income-based grading and employee motivation.
6. Making the post office network a commercial center providing multi-purpose services that can attract tourists and win public trust.
7. Converting the postal service which has earned the confidence of the consumer by providing a door to door service into a more qualitative and more efficient service by employing modern marketing strategies.
8. Achieving institutional improvement by the optimum use of technology with local and foreign assistance.
9. Making the consumer delighted by offering services in a pleasing and attractive office environment.
10. Sri Lanka Post which holds the membership of the Universal Postal Union, has won the public trust, is equipped with an island-wide network conquering the technology-based competitive market.
11. Formulating laws that ensure the monopoly in the delivery of letters and give competitive edge and efficient acceptance, transportation and distribution of postal items.
12. Enhancing quality and effectiveness of services provided by making use of rapidly developing infrastructure facilities.
13. Motivating the staff by implementing a methodical promotion procedure and transferring system for the provision of quality and efficient consumer service.
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26
14. Introducing a viable and transparent technology-based audit and investigation system agreeable to all.
15. Efficiently employing the support services making timely and forthright decisions with the relevant parties, while innovatively absorbing the advantages of the rapidly growing advertising market.
16. Expanding the postal service to satisfy the needs of the Sri Lankans living abroad.
17. Gaining competitive advantage by reorganizing the organizational structure and formulating the relevant laws.
18. Gainfully employing creative contribution of trade unions for the betterment of the institution and establish industrial peace.
19. With the dawn of peace, promoting postal services by effectively deploying the skilled workforce in communication and social welfare activities.
20. Taking Sri Lankan identity to the international arena by propagating the hobby of philately within the country and overseas.
Post Office Network Office network of the Department of Posts
Post Offices 652 Sub- post offices 3410 Agency post offices 497 Rural agency post offices 156 Estate Agency post offices 04
Total 4719
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27
Province Regional Postal Superintendent’s office
No of post offices
No of offices delivering letters
No of offices not delivering letters
No of sub post offices
No of offices delivering letters
No of offices not delivering letters
Western Colombo North 34 20 14 92 08 84
Colombo South 23 17 06 87 16 71
Gampaha North 28 02 26 100 38 96
Gampaha South 28 05 23 134 41 59
Kalutara 34 03 52 140 52 88
Central Kandy North 27 23 04 163 61 103
Kandy South 30 26 03 182 62 120
Nuwaraeliya 23 23 00 96 56 40
Matale 22 20 02 91 51 40
East Ampara 10 10 00 56 34 22
Akkaraipattu 13 12 01 52 12 40
Batticaloa 21 18 03 66 29 37
Trincomalee 12 11 01 68 34 14
North Jaffna 31 29 02 142 26 118
Kilinochchi 04 04 00 37 26 11
Mulativu 05 04 01 17 14 03
Mannar 08 08 00 36 18 18
Vavuniya 04 04 00 32 16 15
North Central
Anuradhapura 27 27 00 183 109 74
Polonnaruwa 12 11 01 89 54 35
Northwestern
Kurunegala North 22 20 02 153 89 64 Kurunegala South 21 21 00 152 85 67
Puttalam 22 21 01 114 66 78
Sabaragamuwa
Kegalle 30 26 04 196 75 121
Ratnapura 24 23 01 190 109 81
South Galle 40 38 02 215 56 161
Matara 30 28 02 195 51 144
Hambantota 21 19 02 99 49 49
Uva Badulla 30 29 01 180 118 64
Monaragala 16 15 01 71 51 20
Total 652 3410
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28
Postal Service indices Number of letters posted by one person annually -25
Number of persons served per post office -4311
Extent of area served per post office -14 Sq. Km
Projects implemented in the year 2014 and their progress have been given under the following
categories
1. Human Resources Development
2. Business services
i. Money Order Service
ii. Business letters mail service
iii. International Express Mail Service (EMS)
iv. Progress of the Local Speed Post
v. Progress of Postal Franking Machine Service
3. Progress of agency services implemented by the Department of Posts
4. Philatelic Bureau
5. Progress of the investment of capital provisions
i. Construction of new buildings (308-01-01-1-2104)
ii. Other capital projects
6. Progress of 2014
7. Other programmes expected to be implemented in 2014
8. Programmes expected to be implemented in 2015
01) Human Resources Development
1.1 Staff of the Postal Department
Service Grade Approved Cadre
No currently employed
No of vacancies
Senior 121 94 27
Tertiary 147 70 77
Secondary 8854 7408 1446
Primary level (Including 4788 substitutes as well)
17659
16940
719
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29
1.2 Details of Examinations
Year 2014
Total number of examinations -18
No of examinations conducted -02
Action is being pursued -07
Examinations that cannot be conducted until absorption activities are
finalized -09
(As per 6/20006)
Year 2015
No of examinations to be conducted -30
Examinations to be conducted in the year 2015 on priority basis
Postal Service Officers
Open recruitment -578 Limited recruitment -284 Increasing the approved cadre on service requirements Post of postman -1007* Post of Estate Postman -100 (Out of 500 approved posts for Estate Postmen, only 400 have been recruited as of now) *Representatives of the Treasury were briefed.
Promotions and Absorption
Year 2014
Conducting interviews to fill 11 ‘a’ III ‘a’ vacancies in the Unified Postal Service(UPS)
Taking necessary action to fill 04 ‘a’ II vacancies in UPS.
Absorption into the post of Postal Service Officer Grade 1 -1125
1.3 Training and Skills Development
Various training programmes and workshops in relation to human resources development were conducted by Postal Management Institute and Postal Training Institute as well as external institutions.
-
30
Details of training programmes conducted by the Postal Training Institute from 01 January to 31 July 2014.
No of training Programmes
No received training
External institutions 06 16
Conducted at the provincial level 175 7156
Postal Training Institute 09 885
Programmes expected to be implemented in 2015 under training and skills development
Programmes
No of programmes
No of participants
Allocation ( Rs Mn)
Postal management Training Institute 155
3,000
6.00
Provincial training programmes (09 provinces)
250
10,000
8.00
Central Mail Exchange 15 2,000 3.00
International postal activities jointly conducted by India and Sri Lanka and special training on leadership
01
40
4.00
Network project training 3.00
Other expenses 1.00
Total
25.00
Province No of training programmes
No received training
Western 04 351
Sabaragamuwa 08 1777
Northwestern 11 849
South 3 60
Central 04 445
North 6 571
Uva 3 74
North Central 2 39
41 4166
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31
02) Business Services 02.1 Money Order Service Ordinary Money Orders
Ordinary Money ordersව1024 Month No of money orders
issued Amount (Rs Cts)
Commission (Rs Cts)
January 32298 98,734,970.00 1,567,442.00 February 36206 125,620,289.00 2,110,491.00 March 39811 132,434,991.00 2,219,871.00 April 23495 96,996,286.00 1,297,895.00 May 27274 94,036,685.00 1,390,511.00 June 27589 100,205,210.00 1,437,058.00 July 29336 97,879,866.00 1,538,629.00
Total 216009
745,908,297.00 11,561,897.00
වFax Money Orders
වවවවවවවවවවවවවවවවවවවවවOrdinary Money Ordersවව-ව1024 Month No of money
orders issued Amount (Rs Cts)
Commission (Rs Cts)
January - - - February 0 0 0 March 3 3000 85 April 0 0 0 May 0 0 0 June 0 0 0 July 0 0 0
Total 3 3000 85 Telegraph Money Orders Telegraph Money Ordersව-ව1024
Month No of money orders issued Amount (Rs Cts) Commission (RsCts) January 17 33625 1037 February 12 42918 2004 March 0 0 0 April 0 0 0 May 01 585 33 June 0 0 0 July 0 0 0
Total 30 77128 3074
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32
Value payable money orders Value Payable Money Orders 2014
Month No of money orders issued
Amount (Rs Cts)
Commission (Rs Cts)
January 9022 13,267,559.00 476,168.00 February 6499 12,203,797.00 378,809.00 March 8773 15,537,063.00 545,466.00 April 5170 8,268,396.00 299,697.00 May 6000 9,620,918.00 359,693.00 June 6348 10,191,576.00 383,893.00 July 8370 13,879,169.00 521,324.00
Total 50182 82,968,478.00 2,965,050.00
වElectronic Money Orders වවවවවවවවවවවවවවවවවවවවවවElectronic Money Ordersව-ව1024 Month No of money orders issued Amount
(Rs Cts) Commission (Rs Cts)
January 80,290 406,371,504.00 6,437,254.00 February 92,570 509,332,079.00 8,257,046.00 March 107,084 624,617,542.00 9,546,943.00 April 69,320 402,145,341.00 5,821,896.00 May 76,484 405,928,963.00 6,187,087.00 June 75,752 411,733,501.00 6,052,602.00 July 81,680 531,462,488.00 6,600,578.00
Total 583,180 3,291,591,418.00 48,903,406.00
02.2 Business Services
02.2.1 Business Mail Service
The progress in income from January to July 2014 of the business mail service introduced in March 2003 is given below.
Month No of letters Total income generated (Rs Cts)
January 5,766,249 87,717,790.00 February 5,538,588 83,714,099.00 March 6,309,958 95,827,331.00 April 6,108,624 92,030,930.00 May 5,878,033 89,548,826.00 June 5,286,553 80,258,938.00 July 5,802,325 87,763,293.00
Total 40,690,330
616,861,207.00
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33
02.2.2.1. International Expidite Mail Service (EMS)
This service covers 60 leading countries in the world and letters, postal goods and parcels are sent to overseas addresses and overseas letters and parcels are delivered locally. This service has shown a remarkable progress with increasing income generating capacity.
Details of income from January to July 2013 are tabulated below.
Total No posted overseas
Local postal income (Rs)
January 2639 13,217,675.00
February 2379 11,438,760.00
March 3018 14,752,045.00
April 3611 18,472,660.00
May 3043 14,853,805.00
June 2844 13,382,270.00
July 3082 14,731,615.00
Total 20616 100,848,830.00
02.2.3 Progress of Sri Lanka Speed Post Courier Service
Local Speed Post Service introduced in the year 2013 with a new look to deliver a letter or parcel from the public or any item accepted to be delivered within specified service standards identified at the island-wide level is now in successfully in operation at rates affordable to the public.
Details of income of the Local Speed Post Service from January to July 2014 are given below.
Month Income (Rs.)
January 1,806,312.00
February 1,527,672.00
March 1,958,035.00
April 1,585,920.00
May 941,795.00
June 2,190,775.00
July 2,100,821.00
Total 12,111,330.00
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34
02.2.4 Progress of the Postal Franking Machine Service
02.2.5 Progress of Bulk Post Service
Month Income (Rs.)
January 27,871,815.00
February 24,343,811.00
March 20,661,963.00
April 23,379,655.00
May 17,715,947.00
June 21,323,955.00
July 20,550,302.00
Total 155,847,448.00
02.2.6 Collecting Electricity Bill payments
Month No. of bills Income (Commission) Rs
January 936,473 20,847,156.00
February 823,774 18,226,013.00
March 1,053,212 23,717,423.00
April 873,905 19,626,832.00
May 979,208 22,798,314.00
June 932,214 21,546,665.00
July 1,026,875 23,844,176.00
Total 6,625,661 150,606,579.00
Month Income (Rs)
January 87,615,135.00
February 107,816,086.00
March 108,376,473.00
April 104,541,478.00
May 101,465,610.00
June 104,076,322.00
July 112,697,898.00
Total 726,589,002.00
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35
02.2.7 Telemail Service
Month Income (Commission) Rs.Cts
January 3,109,089.00
February 3,317,898.00
March 3,916,744.00
April 3,384,321.00
May 4,209,725.00
June 3,655,076.00
July 4,365,697.00
Total 15,958,550.00
03) Progress of agency services executed by the Department of Posts
03.1 Remitting money from overseas through Western Union to post offices The facility for the payment of money sent to the country from overseas through post
offices was launched 01.01.2009 using Western Union remittances
The progress of Western Union foreign currency transactions from January to July 2014 is
given below.
Month Income (Rs.)
January 1,482,116.00
February 1,395,467.00
March 1,180,009.00
April 567,451.00
May 1,740,280.00
June 1,262,465.00
July 1,317,199.00
Total 8,944,987.00
03.2 Progress of DFCC transactions
The Department of Posts netted an income of Rs. 2,445,361.00 from January to July 2014
from the transactions carried out by maintaining DFCC banking activities as a separate unit
in post offices.
The income from January to July 2014 is tabulated below.
Month Income Rs. CTs.
January 352,080.00
February 369,503.00
March 365,590.00
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36
April 315,470.00
May 358,901.00
June 347,105.00
July 336,712.00
Total 2,445,361.00
03.3 Progress of financial transactions of Sri Lanka Insurance Corporation
The income generated by the Department of Posts from January to July 2014 from insurance
postal activities by functioning as an agent of the Sri Lanka Insurance Corporation was Rs.
1,481,518.17.
The income from January to July is as follows.
Month Income Rs. CTs.
January 69,909.00
February -
March 497,958.00
April 54,646.00
May -
June 608,987.00
July 250,018.00
Total 2,482,528.00
03.4 Progress in LOLC activities of post offices
The following table shows the income earned by executing LOLC transactions through post
offices.
Quarter Income (Rs)
1st quarter 2388116
2nd quarter ( up to July 31) 1565771
03.5 Payment of Sri Lanka Telecom Bills
The service of accepting telephone and other bills of Sri Lanka Telecom using e-pay software
was launched in February 2014.
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37
The income from Sri Lanka Telecom Bill payment service from January to July 2014 is given
below.
Month No of bills Income (Commission) Rs Cts
January 0 0
February 6,895 113,115.00
March 11,014 173,245.00
April 11,586 182,966.00
May 14,467 232,266.00
June 15,257 248,051.00
July 17,010 274,573.00
Total 76,229 1,224,216.00
03.6 Payment of Mobitel Bills
The progress of income from January to July 2014 is given below.
Month No of bills Income (Commission) Rs Cts
January 32,311 212,453.00
February 26,880 177,494.00
March 33,916 220,488.00
April 30,737 202,769.00
May 33,648 222,356.00
June 31,339 199,942.00
July 34,364 218,861.00
Total 113,295 2,454,363.00
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04) Philatelic Bureau As a result of programmes executed targeting the international stamp market and stamp collectors
focusing greater attention on expanding the stamp as a service based on cultural, social, economic
and artistic value going beyond the popular belief that stamp is only for the payment of postage, the
Philatelic Bureau of the Department of Posts was able to register a record income in the year 2013.
Income 2007- 2013 and issue of stamps
Income of Philatelic Bureau from January to July 2014 - Rs.
Month Sale of stationary
Sale of stamps
Income of Philatelic Bureau
January 31,903.00 1,913,550.00 465,333.00
February 840.00 690,087.00 317,715.00
March 60,723.00 1,071,064.00 381,541.00
April 6,325.00 212,044.00 271,645.00
May 8,580.00 1,077,457.00 524,070.00
June 21,323.00 1,095,782.00 492,264.00
July 12,088.00 1,022,759.00 472,657.00
Total 141782.00 7,082,743.00 2,925,225.00
0
10
20
30
40
50
60
70
80
2007 2008 2009 2010 2011 2012 2013
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Details of stamps issued by the Philatelic Bureau from January to July 2014 is given below.
Thaipongal Day 12.01.2014
Civil Engineering Marvels of Sri Lanka Railway 28.02.2014
World Wildlife Day 03.03.2014
50th anniversary of Ceylon Fertilizer Company Limited 04.04.2014
King’s Counsel H.Sri Nissanka 04.04.2014
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Ho Chi Ming 28.04.2014
World Conference of Youth 07.05.2014
Vesak Festival 12.05.2014
Centenary of Carey College 29.05.2014
World Environment Day 05.06.2014
Sri Lanka Methodist Church 29.06.2014
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Targets of Philatelic Bureau 2014/2015
Target Date on which programme is expected to be completed
Launching the website of Philatelic Bureau. Commencement of transactions through Internet
01.12.2014
Commencement of the pilot project of the national programme on forming school stamp clubs
01.09.2014
Issuing catalog of stamps (1948-2014) 24.10.2014
Opening sales counters of Philatelic Bureau at Katunayake Airport and Bentota tourist zone
25.10.2014
Issuing a commemorative cover book containing all commemorative covers.
26.10.2014
TTaarrggeett DDaattee eexxppeecctteedd ttoo
bbee ccoommpplleetteedd
EExxppeecctteedd
eexxppeennddiittuurree
((RRss..))
EExxppeecctteedd
iinnccoommee ((RRss))
Commencement of internet transactions 22001155..0011..0011 CCoommmmeenncceemmeenntt ooff nnaattiioonnaall pprrooggrraammmmee
ffoorr eessttaabblliisshhiinngg sscchhooooll ssttaammpp cclluubb iissllaanndd
wwiiddee..
2015-01-01 5,000,000.00 25,000,000.00
IIssssuuiinngg ccaattaalloogg ooff ssttaammppss ((11885577--11994488)) 2015-03-01 1,000,000.00 5,000,000.00 SSttaarrttiinngg ssaalleess ccoouunntteerrss ooff PPhhiillaatteelliicc BBuurreeaauu
aattttaacchheedd ttoo ppoosstt ooffffiicceess aatt KKaannddyy CCiittyy
CCeennttrree,, NNuuwwaarraaeelliiyyaa,, JJaaffffnnaa,, GGaallllee aanndd
AAnnuurraaddhhaappuurraa..
2015-10-09 5,000,000.00 8,000,000.00
HHoollddiinngg ddiissttrriicctt,, pprroovviinncciiaall aanndd nnaattiioonnaall
lleevveell ssttaammpp eexxhhiibbiittiioonnss.. 2015-03-01 to 2015-10-09
3,000,000.00 5,000,000.00
IIssssuuiinngg tthheemmaattiicc bbooookkss uussiinngg ssttaammppss aanndd
tthheemmaattiicc ccoolllleeccttiioonn ooff ssttaammppss wwiitthh aa vviieeww
ttoo mmaakkiinngg ppeerrssoonnss eennggaaggeedd iinn ootthheerr
hhoobbbbiieess iinncclliinneedd ttoowwaarrddss pphhiillaatteellyy..
2015-03-01 to 2015-10-09
4,000,000.00 10,000,000.00
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05) Progress from investment of Capital Provisions
05.1 Construction of new buildings (308-01-01-1-2104)
Name of Post office Total Cost (Rs.) Provisions released for 2014 (Rs.)
Progress
Fin %
Physical %
1 Anuradhapura postal complex (2 stage)
94,750,000.00 0 0 45
2 Seethawakapura P.O 43,100,000.00 0 0 95
3 Imaduwa 8,000,000.00 0 0 0
4 Kalmunai 1,630,467.00 1,630,467.00 100 100
5 Madurankuliya 10,218,000.00 10,218,000.00 100 100
6 Vaikkala 11,014,000.00 11,014,000.00 100 100
7 Padavi Parakramapura 8,564,424.00 8,564,424.00 100 100
8 Ella 12,028,158.00 1,998,661.00 100 55
9 Dombagahawela 8,484,108.00 0 0 100
10 Vakarai 7,800,000.00 0 0 100
11 Thalawakele 16,236,155.00 0 0 100
12 Monaragala 1,000,000.00 1,000,000.00 100 100
13 Access ways for disabled 5,000,000.00 0 0 0
05.2 Other Capital Projects
Head of Expenditure
Project Provisions allocated (Rs Mn.)
Amount spent up to July 2014
(Rs Mn.)
308-01-01-2001 Repairing and rehabilitating buildings 50.0 15.509
308-01-01-2002 Repairing office equipment 7.0 1.033
308-01-01-2003 Vehicle repairs 6.0 0.832
308-01-01-2102 Purchasing office equipment 14.0 2.686
308-01-01-2103 Purchasing machinery 13.9 3.010
308-01-01-1-2401 Training and skills development 10.0 2.916
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06) Income Analysis January- July 2013 / 2014
Analysis of income of Department of Posts (Rs.)
The overall income of the Department of Posts in 2014 (from January to July) has increased by about
8.7% in comparison to the corresponding period of year 2013.
1,900,000,000.00
1,950,000,000.00
2,000,000,000.00
2,050,000,000.00
2,100,000,000.00
2,150,000,000.00
2,200,000,000.00
2012 2013
Income Annelysis 2012/2013
Income
Item Income January-July
2013 (Rs.) Income: January –
July 2014 (Rs.)
Stamps 32,255,583.00 41,200,000.00
Franking machines 713,312,058.00 726,589,005.00
Other postal income 912,556,792.00 990,401,045.00
Money orders 61,266,989.00 63,288,530.00
National Savings Bank 49,000,000.00 49,000,000.00
Electricity Bills 77,246,427.00 101,000,050.00
Western Union 11,627,329.00 8,944,990.00
Other agency services 88,769,057.00 92,768,253.00
Other income 49,015,833.00 95,966,823.00
Total 1,995,050,071.00 2,169,158,696.00
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07) Progress of the year 2014 Introduction of model post offices in every district with the objective of providing a high
quality postal service ; this is currently in operation at Borella Post Office.
Implementing productivity promotion programmes at post offices. This is being
implemented as “Productivity Cluster Programmes” covering every post office, and sub post
office under the control of each provincial Deputy Postmaster General.
Further expanding Local Speed Post CourierService/ Telemail Service (Logi Post) introduced in the year 2013 with a new look to deliver a letter or parcel from the public or any item accepted to be delivered within specified service standards identified at the island-wide level to the public and private sectors.
Revision of postage rates after 07 years Postage rates were revised on 07 August 2014 after 07 years to deal with the competition
created in the communication market, minimize costs and maintain rates at an affordable
level to the public and it is expected to garner an additional income of Rs. 364 million
through this revision.
Accepting applications and collecting fees for examinations conducted by SLIDA through the post office network.
The service of accepting telephone and other bills of Sri Lanka Telecom using e-pay
software was launched in February 2014.
Progress of services introduced in the year 2014
Item
Income (Rs Mn) From January to June 2014
Telemail services 26.0
Local speed post Courier service
22.0
Payment of Sri Lanka Telecom bills (From February 2014)
1.0
Replacing IPS LIGHT software which was hitherto in use for regularizing and making
international post more efficient with IPS FULL software for the provision of more
effective and efficient service.
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Starting and implementing the provision of E-Pay services at sub post offices through
SMS - information technology- This is currently in progress in the Northwestern and
Sabaragamuwa provinces.
08) Other programmes expected to be implemented in 2014
1. Sri Lanka will serve for the first time ever as the host country of the executive
committee meeting of the Asia-Pacific Postal Union which will be held with the
participation of 32 countries and arrangements have been made to conduct this
meeting from 15.09.2014 to 19.09.2014.
2. Initiating measures to pay money remitted by overseas Sri Lankans through National
Savings Bank to beneficiaries through post office network.
3. Taking action to accept Insurance premiums of Ceylinco Insurance Company and to
issue its insurance certificates to the people through post office network.
4. Enlisting the active contribution of postmen to further enhance the income generation
of the Department of Posts. ( due to commence on 01 September 2014)
Based on the trust pinned by the people on a public department, plans have been made to
deploy postmen to collect consumer utility bills, (Mobitel bills, telephone other bills of
Telecom, water bills), deposits for accounts of National Savings Bank, insurance premiums
of Sri Lanka Insurance Corporation. Under this programme, the postman visits homes,
collects consumer utility bills and refers them to the relevant payment counters of post
offices. This was successfully implemented as a pilot project in the Uva Province in the year
2013.
5. Employing information technology to settle the bills through the accounts of
consumers no sooner the consumer utility bills of all agencies are received at the
counter.
Payment of water bills
Payment of spot fines
Issuance of receipts for examination fees
6. Logi Post services are to be commenced on 01 September 2014 and it will be expanded
to cover the public as well as private sectors.
08) Programmes to be implemented in 2015
Further developing activities of collecting money for consumer utility bills carried out
through postmen and implementing a performance based incentive scheme for
postmen and all members of staff connected with this programme.
Further expanding Local Speed Post Courier Service and Logi Post services.
Establishing Business Centres in all major towns in particular for Speed Post Courier
and Logi Post services.
Developing 25 sub post offices selected to represent all districts as communication
centers at the rural level under a pilot project.
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Introducing Model Post Offices for each district.
Taking action to approve Rs. 505 million under the foreign funded project. It is
expected to use the funds to purchase accessories that will help in making postal
services more efficient and achieve a growth of 20% in income.
Modernizing post offices during the next 04 years enabling the public to obtain a
qualitative and efficient service in a pleasant environment.
Providing access ways for people with disabilities in every post office as per the
instructions of the Supreme Court and Department of Social Services.
Introducing services based on modern communication and information technology
enhancing the efficiency of existing services.
Providing E-Pay facility for examinations conducted by the Department of
Examinations. ( Preliminary arrangements have been made to launch on World Post
Day)
It is expected to maintain and upgrade the Network Project which will be completed
in 2014.
Constructing new buildings for administrative offices/post offices currently in
decrepit state. ( Eg: Deputy Post Master General’s office, Eastern Province)
Introducing new agency services.
09) Plan to be implemented in the year 2015 using capital funds
1. Modernizing 500 post offices belonging to the Department of Posts which are in a
highly dilapidated condition
2. Constructing access ways to disables in the post office premises
3. Carrying out computer maintenance activities in network project
4. Purchasing computers for Postal Network Project
5. Purchasing machinery for administrative offices and post offices
6. Constructing new buildings in the government approved buildings and completing
projects carried forward from the previous year
7. Providing the required training on Network Project for 24,000 members of the postal
staff
8. Implementing the national project for the formation, development and regulation of
school Philatelic clubs in collaboration with the Department of Education under the
introduction of new programmes for Philatelic projects.
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තැ .ගසස.අ .ඇණුමුම 0 2/அ. சே.அ.இணைப்பு02/MPS Annexure 02
Cadre Information - as at 30th June 2014
Ministry - Ministry of Postal Services
Address - 6th & 7th floors, Postal Headquarters Building, 310, D.R. Wijewardhana Mawatha, Colombo 10
Designation Specializatio
n Service Grade/Class
Salary
Code Service Level
Approved Cadre Existing Cadre Remarks
Permanent Casual Contract Permanent Casual Contract
Secretary SL-4/2006 Senior Level-1 1 1
Addl. Secretary Administration & Finance
SLAS Special SL-3/2006 -do- 1 1
Addl. Secretary Development SLAS Special SL-3/2006 -do- 1 1
Senior Asst. Secretary SLAS Class 1 SL-1/2006 -do- 1 1
Chief Accountant SLAcS Class 1 -do- -do- 1 1
Director Planning SLPS Class 1 -do- -do- 1 1
Dy. Director/Asst. Director Planning SLPS Class 11/111 -do- -do- 1 1
Asst. Secretary Administration SLAS Class 111 -do- -do- 1 1
Asst. Secretary Development SLAS Class 111 -do- -do- 1 1
Accountant Payments SLAcS Class 11/111 -do- -do- 1 1
Chief Internal Auditor SLAcS Class 1 -do- -do- 1 1
Legal Officer Dept. Class 111 -do- -do- 1 1
Administrative Officer PMAS Supra MN-7/2006 Tertiary Level-2 1 1
Information &Communication Technology Officer
SLICTS Class 11 MN-6/2006 -do- 1 0 Not yet Recruited
Translator Sinhala/English TS Class 1 MN-6/2006 -do- 1 1
Co- ordinating Secretary to the Secretary
Temporary Secondary Level 3 1 1
Development Officer DOS MN-4/2006 -do- 7 7
Budget Assistant Asso. Officer -do- -do- 1 1
Development Assistant Asso. Officer -do- -do- 19 18
Supply Assistant Asso. Officer -do- -do- 1 1
Audit Assistant Asso. Officer -do- -do- 5 5
Transport Officer SLTS MN-3/2006 -do- 1 0 Not yet Recruited
Public Management Assistant
PMAS Class 1/11/111 MN-2/2006 -do- 18 17 Retired 01
Camera Operator Temporary
MT-1/2006 -do- 1 1
Still Photographer Temporary MT-1/2006 -do- 1 0
Not yet Recruited
Driver DS Class 1/11 PL-3/2006 Primary Level - 4 12 14 Assigned 03 Drivers to the Hon. Minister's Staff
K.K.S. OES Class 1/11/111 PL-1/2006 -do- 16 12 1 Promoted to PMAS-02 &
Postal Services Officer - 01
Camera Operator Aide Temporary PL-1/2006 -do- 1 1
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