t eco mate-presentation

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“ Millions and trillions of fertile seeds float in air. A few, too few, THOSE LAND UP IN A FAVOURABLE ATMOSPHERE , end up in fruition.”

A UNIVERSAL TRUTH

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Get integrated to T - ECO SYSTEM

&Unleash your true potential

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WHAT IS T-ECO SYSTEM ?It is an environmental support system for the small and medium enterprises (SME) catering IT Tech support to their customers. The system is a Business Enabler for you. Your make an effort, it helps you to make it fruitful. It is designed to help you confidently meet the challenges of the industry.

T-ECO SYSTEM offers you exactly the necessary environmental support. In fact, it helps in absorbing many such market shocks and helps you grow in spite of those challenges.

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We congratulate you on your being an entrepreneur by choice! You are one of those rare gems, who have the guts to accept the challenges of an enterprise, that too in the IT industry, one of the most dynamic industries of our time.

CONGRATULATIONS!

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A QUICK VIEW OF THE IT INDUSTRYInteresting, stimulating and exciting the IT industry is very dynamic and challenging at the same time. Here change is the only constant thing. Hence selection of Products, Skilled Manpower, Right Information and Technical Excellence needs to be reviewed on regular basis. Besides, Customer acquisition in itself is a big task.

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A LTTLE LUCK & SUPPORTBut had there been a slight stroke of luck and lot of supports it would have been different story altogether! T-ECO SYSTEM offers you exactly the necessary environmental support. In fact, it helps in absorbing many such market shocks and helps you grow in spite of those challenges.

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DIFFERENT COMPONENTS OF

T-ECO SYSTEM

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Sustainable Vendor & Product SelectionIdentifying tomorrow’s leaders today is crucial for IT service providers. It is sounding interesting today. Is it reliable? Is it sturdy? Will it evolve further with the market? Can it sustain tomorrow and day after? Will the vendor back us up tomorrow? Many such questions keep on challenging the selection. Almost 99% of all products launched in IT industry get buried in first 2 years.

What if the products, I sell to my customer, meets the same fate? How will I face my customers or service them.

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Effective Pre-sales SupportMapping the customers’ need correctly and also making the customer understand the solution are crucial in technology selling. It requires a large pool of resources to ensure the correct fitment. Error can be very costly.

T - Eco Mates can leverage the T - Eco System expertise to do quality solution building for their customers. It also helps the technical capacity building of T - Eco Mates and improves their trust with the customers.

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Excellent Deployment SupportMany times we are stuck up because it is the first deployment for us - at times probably the only one. Building a deployment team for such scenarios is normally very challenging and at times unviable. Customer specific complexities make it even more complicated. Result is less than 40% successful deployment across the industry.

T-Eco Mates can offer guaranteed and successful solution deployment riding on the T-Eco System, thanks to its sound technical expertise par excellence. A true TECHNOLOGY ENABLER INDEED for the T-Eco Mates!

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Quality Post-sales SupportMurphy’s Law applies to life. Things may turn bad when you need it most. Solution has to work during challenges. Availability of quality expert support at the right time, at the right place makes a difference. T - Eco Mates can take the availability of such expertise for granted as ensured by the T - Eco System. The Result is that T - Eco Mates are respected by the customers for letting them sleep without tension.

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Risk Coverage SupportWhat if the projected solution fails to meet the customer expectation? Sometimes, it may happen due to many reasons. It may be due to certain environmental challenges at customer’s premises or an emotional or people’s issue. Solution cannot be taken forward leading to huge financial losses for an enterprise. Some even go out of business for one such bad deal.

T - Eco System provides a safe landing for T - Eco Mates should they find themselves stuck up in such situation.

T - Eco System ensures financial risk coverage for the product, if it fails to fit into customer’s need.

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Expanded Infrastructural SupportHave you encountered customer with 20 locations to be catered to ?

Ever met any customer demanding an overnight deployment of 1500 machine-setup ?

Customer whose network is complex and requiring additional expertise ?

Ever refused such customers? May be, Forced to. Limited infrastructure might have played the spoil sport.

As T - Eco Mates you can boast of your capability of extending support services in more than 25 locations across India through fully equipped support centres with a large pool of Technicians.

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Fair Business PracticeHave you lost a customer at the last moment after working on his solution building for weeks. Many times it is the vendor who backs out or a distributor sales man in a hurry introduces another player or an opportunist ties up with the vendor to spoil the party.

Is it holding you from putting your efforts in case building ?

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Fair Business PracticeT - Eco System recognises the efforts required in building cases in technology selling. The cases are allocated and locked with T - Eco Mates on the CRM. Fair and transparent handling ensures good rewards.

T - Eco System inherits the basic character of NCS highlighted by transparency, fairness, quick escalation and resolution of issues and a rock solid commitment.

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Let’s talk Growth

Growing TOPLINE

Growing BOTTOM LINE

Growing CUSTOMER BASE

Growing CUSTOMER RETENTION Growing GOOD WILL

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Let’s talk Growth

and of course

Growing PEACE OF MIND.

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Business with

“Peace Of Mind” comes true!

Let’s talk Growth