jeffwilsonresumeaug
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JEFFREY CHARLES WILSON 10 Riverview DR NE, Auburn, WA 98002 / cell 253-347-1082 / email [email protected]
Summary:
Supply Chain Management experience that encompasses procurement of goods, to warehouse effectiveness and overall customer satisfaction. Excellent management skills for coaching/mentoring staff performance, achieving company objectives, minimizing expenses and maximizing return on investments.
Skills: Distribution / Logistics Warehouse Management Warehouse Implementations
Reverse Logistics Inventory Management (VMI/JIT) Customer Service Management
ISO Certifications Material Handling Equipment Contracts (Freight/labor/Packaging)
Safety OSHA Leader MS Office Suite ERP Systems (SAP)
Transportation Management Import/Export Regulations HAZMAT Regulations
Labor Management Budget (PNL) Management Facilities ManagementExperience: Warehouse Operations Advocate GetUsROI Oct 2015-current
Support Lead for customer with 2 DC’s and 250+ HUBs for WMS problem resolution, tracking and closure, following SLA agreement.
Performed WMS operational UAT, system navigation, screen functionality testing for RedPrairie Dlx V8.1 and WMSLite WMS system implementations
Reported and documented WMS issues during validation phases and after go live support, retested new deployments
Assist in WMS discovery stages for WMS physical operational flows that closely duplicate system flows.
Assist in WMS go lives at customer sites, monitored performance and functionality and reported issues to IT PM for coordination with tracking, analyzing and resolution.
Prepare documents for SOP’s, validate for accuracy and customer acceptance.
Operations PM (Contractor) Encompass SCS Ft. Lauderdale, FL June-Sept 2015
Operations Project Manager to design and implement set up a 20K sq. ft consumer parts distribution center for a major Consumer electronics mfg.
Managerial oversight included budgetary, facility infrastructure set-up, Contracts, interviewing/hiring and training staff on SAP ERP and WMS systems, design and enabling material handling equipment/conveyors and IT infrastructure.
Led contract negotiations for material handling equipment, packaging supplies, construction and 3PL Labor.
Project completed 09/15/2015.
Sr. Manager SCM and Distribution Center Panasonic Kent, WA Nov 2013 - April 2015
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Oversaw all operations of the National Parts Center, including direct supervision over 3 Mangers, 5 Supervisors and 120+ exempt and hourly employees, across the departments of Procurement, Order Administration/Customer Service and Warehouse Operations
Supply Chain responsibilities included 1.) PSI (Procurement, Sales and Inventory) for all consumer parts for Panasonic products 2.) Warehousing and Domestic Distribution to include receiving, pick/pack and inventory operations for Consumer & Industrial Parts from the National Distribution Center across all channels (E-Commerce, B2B, B2C, Vendor Direct) 3.) Successful Third Party Outsource Labor Vendor Management 4.) Oversight of all facility infrastructure maintenance and repair vendors 5.) WMS IT support
Planned, analyzed, and executed $14M operating budget across three cost centers including the development of facility CapEX strategy
Long term Service SCM planning including fixed asset/lease hold improvements. Redefined our distribution network to leverage a national Parts Distributor to implement a VMI process. This slashed our overall operating expense by 25%, while improving customer fill rate by 15%
Evaluated improvements in procurement forecasting techniques, methods, and processes to increase overall efficiencies, slashed COG’s by $4M and reduced excess inventory by15%. Provided guidance to demand planners in data analysis and make timely adjustments where needed and escalate as required.
Directed all daily activities of warehouse personnel Reviewed and evaluated distribution center performance and, quality controls. Took corrective actions on
inefficiencies, analyze work flow to identify optimization opportunities and implement process improvements. Implemented audit processes for outbound orders that achieved 99.6% order accuracy.
Implemented changes to cross train warehouse departments labor pool to increase knowledge and execution of achieving of daily KPI’s, while reducing overall labor expense
Developed and document business processes to be modeled after company objectives Managed input of part data and pricing of parts master file on ERP systems, to maximize margins following
business rules and strategies. Transportation management of small parcel, heavy air, LTL and FTL freight contract. Successful negotiations on
contract rate reductions of 15%, accessorial and Fuel surcharge fees to less than industry standards. Managed and provided UAT for WMS/TMS (RedPrairie Dlx 5.1, now JDA) and RF systems to industry standards Served as Safety Team Manager ensuring highest level of compliance with corporate and OSHA standards Oversaw individual and team performance goals through semi-annual performance appraisals, engaged in
coaching hiring, and termination of staff as needed. Facilities Management that involved all control and maintenance scheduling/contracts for entire building and a
complex, automated carousel/conveyor systems. Facility working knowledge of HVAC, electrical, plumbing, OSHA, Lease/Contracts, Janitorial and vendor AP and
AR.
Implemented, maintained and audited ISO certifications for 9001, 14001 and TS16949
Sr. Manager / Manager Distribution Center Panasonic Kent, WA May 1995 – Nov 2013
Oversaw all warehouse operations of 230K sq ft, 85K SKU Automated Parts warehouse, including direct supervision over 1 Manager, 4 Supervisors and 100+ employees for the Warehouse Operations departments
Managed domestic/international distribution to include 1.) receiving, pick/pack and inventory operations for Consumer & Industrial Parts 2.) across all channels (E-Commerce, B2B, B2C, Vendor Direct) 3.) Third Party Labor Vendor relationship 4.) Oversight of all facility infrastructure maintenance and repair vendors and 5.) WMS IT support
Prepared, analyzed and executed $12M annual operation budget Directed daily activities of warehouse personnel Excellent knowledge in the proper procedures for quality control in receiving, stocking, slotting of materials, picking
and shipping. Established and maintained operational SOP’s, KPI’s and SLA’s including turn-around times for incoming goods, packaging, returns, stocking and outbound order fulfillment for high volume distribution warehouse. I/O volumes of 3,000+orders daily, 500+ cycle counts and 1,000+ receipts. Substantially Increased same day shipping volume from 65% to 90+%, reduced returns processing time by 4 days. Adjusted labor pool to meet seasonal demands
Managed and implemented inventory control policies (JIT/VMI) and determined appropriate resource levels (labor,
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material handling equipment, fixed assets) to achieve fiscal targets and KPI’s. Established and maintained inclusive reverse logistics program for repairable printed circuit boards (PCB), including
directing staff to meet daily incoming production and repair of PCB’s. Reduced turn-around times by 40%, which in turn reduced inventory levels required to maintain programs.
Facilities Management that included all maintenance scheduling/contracts for entire building and a complex, automated carousel/conveyor systems.
Managed Freight, Home Delivery and Labor provider contract negotiations. Instrumental in negotiating a small parcel contract that slashed outbound freight expense, over a 3 year period, by $1.1M. Negotiated lower 3PL labor mark-up level by 1.5 points for regular and overtime rates, saving over $20K annually, year to year.
Served as Safety Team Manager ensuring highest level of compliance with corporate and OSHA standards Provided and managed training programs for fork lift certification/equipment handling, export compliance. Performed UAT and managed WMS system (Redprairie/JDA 5.1), provided UAT for system upgrades and new
installations. Implemented, maintained and audited ISO certifications for 9001, 14001 and TS16949
Education: Associates Arts / Electronic Technician Green River CC High School Diploma Kent-Meridian HS
References: Tony Havener Former Director of Parts [email protected] North America 253-670-1030
Brad Moszkiewicz Vice President [email protected] North America 551-482-4510
Robert Coolidge CEO/President [email protected] Supply Chain 954-817-3523l
Mike Newton Vice President [email protected] Mathews C 425-829-0615
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