plan de mejora institucional auditorias internas calidad 2012
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7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012
1/23
DCBKUNVD2
_KSVNOND 'EDMEK.2
MDSLA AFKOUAEA N_D >::123::7
_kl1
_kl3
_kl?
_kl5
_kl1
_kl3
_kl?
_kl5
Kstaed DC_KSVAONDMK_ Kstaed DC_KSVAONDMK_ Kstaed DC_KSVAONDMK_
Ah vkrnfnoar kh sk`unlnkmtd
kfkotuaed pdr partk ekh
`kstdr ek has ;j_ y ha
aphnoaonm ek ha
gkrralnkmta 'hnsta ek
ogkqukd. md sk kvnekmona
aphnoaonm ek ha lnsla( mn
um sk`unlnkmtd pkrnenod-
F ah ta e k d r am nz ao n m y
aph noao nm ek has ; #_# kmpukstds ek tracabd-
Aphnoar ha hnsta ek
ogkqukd @LO,FD,16:,::1 #Hn sta ek
ogkqukd ;s ysk`rk`aonmaekouaea ekrksneuds#
Er- _auh Hkdm @rupd Fumondmah ek Odlkronah
Gulamds Odmtnmuneae Odrrkotn
_ k k vn ek mo na q uk g ay q ukabustar ha edoulkmtaonmquksk `kmkrkm ek enogd
prdokenlnkmtd-
Fahtaekodlprdlnsdekh hnekrek prdoksd
Abustar haedoulkmtaonmodrrkspdmenkmtk ah
prdoksd ek `kstnmOdlkronah
Er- _auh Hkdm @rupd Fumondmah ek Odlkronah
Gulamds Kfnonkmona Odrrkotn
Md r ka hnz am r kp dr tk e knmenoaedrks ekh prdoksd ek@kstnm Odlkronah a Oahneae
Odlprdlnsd ekh eukds ekp rd ok sd k m k h r kp dr tk e knmenoaedrks
Skahnzar kh rkpdrtkek hds nmenoaedrksek fdrla dpdrtuma
oahneae-
Er- _auh Hkdm @rupd Fumondmah ek Odlkronah
Gulamds Dpdrtumneae Odrrkotn
Md gay sufnonkmtk oharneae
km odld kh prdoksd ek@kstnm odlkronah
odmtrncuyk ah oulphnlnkmtd
ek hds dcbktnvds ek oahneae
Ekfnonkmona km haoapaontaonm( envuh aonm ylkenonm ek aegkrkmona ek
hds prdokenlnkmtds
Abustar( aprdcar(sdonahnzary lkenr haaegkrkmona
Er- _auh Hkdm @rupd Fumondmah ek Odlkronah
Gulamds Kfnonkmona Zrkvkmt
Md sk rk`nstr km kh
fdrlatd ek nmeuoonm
kspkonfnoa ha rkahnzaea ah
fumondmarnd Facnam Sunz
uhtnld fumondmarnd quk
nm`rksd ah rka-
_k rkahnzd nmeuoondm
kspkonfnoa pkrd md skedoulkmtd
Edoulkmtar
nmeuoondmksrkahnzaeas
Er- _auh Hkdm @rupd Fumondmah ek Odlkronah
Fsnods Kfnonkmona Zrkvkmt
UDUAH AOONDMK_EK LKBDSALNKMUD
;
K_UAED
ZSNLKS
_K@[NLNKMUD
_K@[MED
_K@[NLNKMU
UKSOKS
_K@[NLNKMUD
ODLZHKUD : : :
EK_ASSDHHD : : :
AUSA_AED : : :
MD NMNONAED : : :
ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen`d2 @LO,FD,16:,:1>
@K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE
Vkrsnm2 5
Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstkla ek @kstnm ek Oahneae knekmtnfnoar dpdrtumneaeks ek lkbdra km tdeds hds prdoksds ekh Gdspntah _nlmCdhvar K-_-K-
@kstnm Odlkronah Fkoga ek khacdraonm KMKSD EK 3:1?
OSDMD@SALA'O[AMED.
GAHHAR@D 'Q[K. OA[_A 'ZDSQ[K.AOONDMK_ EK
LKBDSALNKMUD'ODLD.
ZKS_DMA ZSDOK_D SK_ZDM_ACHK 'Q[NKM.
kmk,1? fkc,1?
SKO[S_D_MKOK_ASND_
AUSNC[UD EKOAHNEAEAFKOUAED
_K@[NLNKMUD 1 'HEKSEKH ZSDOK_D.Fkoga2 TTTTTTTTTTTTTTTTTT
_K@[NLNKMUD 3 '@S[ZD F[MONDMAH EKOAHNEAE.
Fkoga2 TTTTTTTTTTTTTTTTTT
_K@[NLNKMUD ? '@K_UNMZ[CHNOA^A[UDODMUSDH.
Fkoga2 TTTTTTTTTTTTTTTTTTUNZD EKAO
AZSDCAONM ZHAM EK LKBDSALNKMUD NMENOAEDSK_ EK O[LZHNLNKMUD
@S[ZD F[MONDMAH EK OAHNEAE
@KSKMONA $ _[C@KSKMONA 'ZDS ODLZKUKMONA.
HEKS M[LKSD AOUNVNEAEK_
-
7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012
2/23
DCBKUNVD2
_KSVNOND 'EDMEK.2
MDSLA AFKOUAEA N_D >::123::7
_kl1
_kl3
_kl?
_kl5
_kl1
_kl3
_kl?
_kl5
Kstaed DC_KSVAONDMK_ Kstaed DC_KSVAONDMK_ Kstaed
_k kvnekmona quk kh
prdoksd md lamkba
nmenoaedrks ek kfnonkmona(
kfnoaona d kfkotnvneae
Odlprdlnsd ek hds
eukds ek prdoksd km kh
rkpdrtk ek nmenoaedrks
Skpdrtar a
Oahneae
pkrnenoalkmtk
hds nmenoaedrks ek
kfnonkmona( kfnoaona
d kfkot nv neae ekh
prdoksd
Era- Mdgkhna
Drtnz
Caqukrd-
Skgacnhntaonm
Gulamds Dpdrtumneae
_k kvnekmona ha
eksaotuahnzaondm ek 5
Zrrdokenlnkmtds( y ekh FD ,
?31,>:? Unlpamdlktrna-
Fahta ek odlprdlnsd ekh
hnekr ek prdoksd
Aotuahnzar hds
prdokenlnkmtds y
kh FD ,?31,>:?
Unlpamdlktrna-
Era- Mdgkhna
Drtnz
Caqukrd-
Skgacnhntaonm
Gulamds Kfnonkmona
Md sk kvnekmonakh rkpdrtk
ek h ns ta ekogkqukdek ;_(
ah `rupd fumondmah ek
Oahneae( km ha skek
prnmonpah ekh G_C
F ah ta e k d r am nza on m y
aph no ao nm ek h as ; # _# km
pukstds ek tracabd-
Aphnoar ha hnsta ek
ogkqukd @LO,FD,
16:,::1 #Hnsta ek
ogkqukd ;s y
sk`rk`aonmaekouaea ek
rksneuds#
Era- Mdgkhna
Drtnz
Caqukrd-
Skgacnhntaonm
Gulamds Kfnonkmona
Md gam rkahnzaed aoondmks
prkvkmtnvas
Fahta ek odlprdlnsd ekh
hnekr ek prdoksd
Skahnzar aoondmks
prkvkmtnvas km kh
eksarrdhhd ekh
prdoksd-
Era- Mdgkhna
Drtnz
Caqukrd-
Skgacnhntaonm
Gulamds Kfnonkmona
UDUAH AOONDMK_EK LKBDSALNKMUD
5
K_UAED
ZSNLKS
_K@[NLNKMUD
_K@[MED
_K@[NLNKMU
ODLZHKUD :
EK_ASSDHHD :AUSA_AED :
MD NMNONAED :
@S[ZD F[MONDMAH EK OAHNEAE
@KSKMONA $ _[C@KSKMONA 'ZDS ODLZKUKMONA.
HEKS M[LKSD AOUNVNEAEK_
AZSDCAONM ZHAM EK LKBDSALNKMUD NMENOAEDSK_ EK O[LZHNLNKM
SKO[S_D_MKOK_ASND_
AUSNC[UD EKOAHNEAE AFKOUAED
_K@[NLNKMUD 1 'HEKS EKH ZSDOK_D.Fkoga2 TTTTTTTTTTTTTTTTTT
_K@[NLNKMUD 3 '@S[ZD F[MONDMAH EKOAHNEAE.
Fkoga2 TTTTTTTTTTTTTTTTTT
_K@[NLNKMUDA[
Fkoga2 TGAHHAR@D 'Q[K. OA[_A 'ZDSQ[K.
AOONDMK_ EKLKBDSALNKMUD
'ODLD.
ZKS_DMA ^ ZSDOK_DSK_ZDM_ACHK 'Q[NKM.
kmk,1? fkc,1?
Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah_nstkla ek @kstnm ek Oahneae k nekmtnfnoardpdrtumneaeks ek lkbdra km tdeds hds prdoksdsekh Gdspntah _nlm Cdhvar K-_-K-
SKGACNHNUAONDM Fkoga ek khacdraonm KMKSD EK 3:1?
OSDMD@SALA 'O[AMED.
ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen`d2 @LO,FD,16:,:1>
@K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE
Vkrsnm2 5
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7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012
3/23
DCBKUNVD2
_KSVNOND 'EDMEK.2
MDSLA AFKOUAEA N_D >::123::7
_kl1
_kl3
_kl?
_kl5
_kl1
_kl3
_kl?
_kl5
Kstaed DC_KSVAONDMK_ Kstaed DC_KSVAONDMK_ Kstaed DC_
Km kh ZS AEU,??5,::1
kstuends ek amatdla
patdh`noa md sk oulphk
odm umd ek hds pumtds
eksorntds km
`kmkrahneaeks( sk sk`unrm
hds edoulkmtds tomnods ek
lamkbd y fnbaonm ek
Lukstra Eksornponm
Laordsopnoa( has ouahks
skrm sdonahnzaeas
rk`uharlkmtk km sahas ek
Onru`a y _ahas ek Zartd
Fah ta ekaegkrkmona a hds
prdokenlnkmtds ekh arka-Oulphnr odm tded
hd eksorntd ZS
AEU,??5,::1 y
s do nh ahnz ar k m
sahas ek onru`na y
partds-
E ra - ^ [H ^ A A HA
E[ASUK( y h nskreek
Zatdhd`na-
Apdyd Ena`mdstnod y Ukraputnod
Gulamds Kfnonkmona
Md sk kvnekmona kh rkpdrtk
ek hnsta ek ogkqukd ek
;_(pdr partk ek Zatdhd`a
ah rupd fumondmah ek
Oahneae-
Fah ta ek d r am nzao nm y
aphnoaonm ek has; #_#km
pukstds ek tracabd-
Aphnoar ha hnsta ek
ogkqukd @LO,FD
16:,::1 #Hnsta ek
ogkqukd ;s y
sk`rk`aonm
aekouaea ek
rksneuds#
E ra - ^ [H ^ A A HA
E[ASUK( y h nskreek
Zatdhd`na-
Apdyd Ena`mdstnod y Ukraputnod
Gulamds Odmtnmuneae
Ha hekr ek Zatdhd`a
eksodmdok kh dcbktnvd ekh
prdoksd y hdsodlpdmkmtks
ek ha pdhtnoa ek oahneae-
Ekfnonkmona km ha
oapaontaonm y sdonahnzaonm
ekh dcbktnvd ekh prdoksd ek
apdydex ytkrapkutnod( yhds
dcbktnvds ek oahneae-
Sk sd on ah nz ar k h
dcbktnvd ekhprdoksd
ek Apdyd
Ena`mdstnod y
tkrapku t no d( y hds
dcbktnvds ekoahneae
ek fdrla odmtnmua-
E ra - ^ [H ^ A A HA
E[ASUK( y h nskreek
Zatdhd`na-
Apdyd Ena`mdstnod y Ukraputnod
Gulamds Kfnonkmona
UDUAH AOONDMK_EK LKBDSALNKMUD
?
K_UAED
ZSNLKS
_K@[NLNKMUD
_K@[MED
_K@[NLNKMU
UKSO
_K@[
ODLZHKUD : :
EK_ASSDHHD : :AUSA_AED : :
MD NMNONAED : :
@S[ZD F[MONDMAH EK OAHNEAE
@KSKMONA $ _[C@KSKMONA 'ZDS ODLZKUKMONA.
HEKS M[LKSD AOUNVNEAEK_
AZSDCAONM ZHAM EK LKBDSALNKMUD NMENOAEDSK_ EK O[LZHNLNKMUD
SKO[S_D_MKOK_ASND_
AUSNC[UDEKOAHNEAE AFKOUAED
_K@[NLNKMUD1 'HEKS EKH ZSDOK_D.Fkoga2TTTTTTTT TTTTTTTTTT
_K@[NLNKMUD3 '@S[ZDF[MONDMAH EKOAHNEAE.
Fkoga2TTTTTTTT TTTTTTTTTT
_K@[NLNKMUD? '@K_UA[UDODMUS
Fkoga2TTTTTTT TTGAHHAR@D 'Q[K. OA[_A 'ZDSQ[K.
AOONDMK_ EKLKBDSALNKMUD
'ODLD.ZKS_DMA ZSDOK_D SK_ZDM_ACHK 'Q[NKM.
kmk,1? fkc,1?
Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstkla ek @kstnm ek Oahneae knekmtnfnoar dpdrtumneaeks ek lkbdra km tdeds hds prdoksds ekh Gdspntah _nlmCdhvar K-_-K-
Apdyd Ena`mdstnod y Ukrapkutnod- Fkoga ek khacdraonm KMKSD EK 3:1?
OSDMD@SALA'O[AMED.
ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen`d2 @LO,FD,16:,:1>
@K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE
Vkrsnm2 5
-
7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012
4/23
DCBKUNVD2
_KSVNOND 'EDMEK.2
MDSLA AFKOUAEA N_D >::123::7
_kl1
_kl3
_kl?
_kl5
_kl1
_kl3
_kl?
_kl5
Kstaed DC_KSVAONDMK_ Kstaed DC_KSVAONDMK_ Kstaed DC_KSVAOND
Md sk tnkmk odmdonlnkmtd
ek hds rkqunsntds ek
edoulkmtaonm ekh
_nstkla ek @kstnm ek
Oahneae
Ekfnonkmona km ha
oapaontaonm( envuh`aonm y
lkenonm ek aegkrkmona ekhds prdokenlnkmtds
Abustar( aprdcar(
sdonahnzar y lkenr ha
aegkrkmona
Era- Lara Ku kmna
Sder`ukz
@rupd Fumondmah ek Oahneae
Gulamds Kfnonkmona
Md sk gam kmvnaed
edoulkmtds ekh skrvnond ah
@rupd Fumondmah ek
Oahneae para rkvnsnm(
abustk y aprdcaonm-
E ks od md on ln km td e kh
nlpaotd ek ha md
a ot ua hnz aon m e k hd s
edoulkmtds
Abustar( aprdcar(
sdonahnzar y lkenr
ha aegkrkmona ek
hds
prdokenlnkmtds
ek oaea prdoksd
Er- Ba vnk r Z are d
Zkrkz
Gulamds Odmtnmuneae
Md sk edoulkmta kh
amhnsns ek hds nmenoaedrks
ekh rka( odm su rkspkotnvd
amhnsns y aoondmks ek
lkbdra-
E ks od md on ln km td e kh
nlpaotd ekhmd amahnsnsmn
r kpdr tk ek nmenoaedrks
ekh arka-
Skahnzar amahnsns ek
hds nmenoaedrks ekh
arka y rkpdrtarhd a
oahneae-
Er- Ba vnk r Z are d
Zkrkz
Gulamds Kfnonkmona
Md sk gam edoulkmtaed
has gkrralnkmtas ekh
_nstkla ek @kstnm ek
Oahneae 'prdeuotd d
skrvnond md odmfdrlk(
aoondmks odrrkotnvas y
prkvkmtnvas( aoondmks ek
lkbdra y phamks ek
lkbdralnkmtd.
Ekfnonkmona km ha
oapaontaonm( envuh`aonm y
lkenonm ek aegkrkmona ek
hds prdokenlnkmtds
Abustar( aprdcar(
sdonahnzar y lkenr ha
aegkrkmona
Er- Ba vnk r Z are d
Zkrkz
Gulamds Kfnonkmona
Hds @kstdrks ekh rka md
rkodmdokm mn gaokm
kfkotnvas sus fumondmks y
eksodmdokm ha Hnsta ek
ogkqukd ek ; _ y pdr tamtd
md ha aphnoam- Md sk
kmoukmtra edoulkmtaed-
Fahta ek dr`amnzaonm y
aphnoaonm ek has ; #_# km
pukstds ek tracabd-
Ekfnmnr kh `kstdr ek
;_(paraquk rkahnokha nlphklkmtaonm
e kh F D 16 :,: :1
Hnsta ek ogkqukd ;_
y sk`rk`aonm
aekouaea ek
rks neuds y k h L A,
16:,::3 Lamuah
para ha
nlphklkmtaonm ek
ha gkr ralnkm ta ek
has ;s y ha
sk`rk`aonmaekouaea ek
rksneuds
Er- Ba vnk r Z are d
Zkrkz
Gulamds Kfnonkmona
SKO[S_D_MKOK_ASND_
AUSNC[UD EKOAHNEAE AFKOUAED
_K@[NLNKMUD 1'HEKS EKHZSDOK_D.Fkoga2TTTTTTTTTTTTTTTTTT
_K@[NLNKMUD 3'@S[ZD F[MONDMAHEKOAHNEAE.
Fkoga2TTTTTTTTTTTTTTTTTT
_K@[NLNKMUD ?'@K_UNM Z[CHA[UDODMUSDH.
Fkoga2TTTTTTTTTTTTTTTTT
GAHHAR@D 'Q[K. OA[_A 'ZDSQ[K.AOONDMK_ EK
LKBDSALNKMUD'ODLD.
ZKS_DMA ZSDOK_D SK_ZDM_ACHK'Q[NKM.
kmk,1? fkc,1?
Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstkla ek @kstnm ekOahneae k nekmtnfnoar dpdrtumneaeks ek lkbdra km tdeds hds prdoksds ekhGdspntah _nlm Cdhvar K-_-K-
@kstnm ekh Snks`d Burnenod- Fkoga ek khacdraonm KMKSD EK 3:1?
OSDMD@SALA 'O[AMED.
ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen d2 @LO,FD,16:,:1>
@K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE
Vkrsnm2 5
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7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012
5/23
Md sk rkahnza nmeuoonm
kspkonfnoa y kmtrk`a ekh
pukstd ek tracabd km kh
rka
_k rk ahn zd nm eu oo nd m
k sp ko nf no a p kr d m d s k
edoulkmtd
Edoulkmtar
nmeuoondmks
rkahnzaeas
Er- Ba vnk r Z are d
Zkrkz
Gulamds Kfnonkmona
UDUAH AOONDMK_EK LKBDSALNKMUD
6
K_UAED
ZSNLKS
_K@[NLNKMUD
_K@[MED
_K@[NLNKMU
UKSOKS
_K@[NLNKMU
ODLZHKUD : :
EK_ASSDHHD : :
AUSA_AED : :
MD NMNONAED : :
ODLZHKUD :+ :+
KM
EK_ASSDHHD :+ :+
AUSA_AED :+ :+
MD NMNONAED :+ :+
@S[ZD F[MONDMAH EK OAHNEAE
@KSKMONA $ _[C@KSKMONA 'ZDS ODLZKUKMONA.
+ O[LZHNLNKMUD _K@[NLNKMUD_
HEKS M[LKSD AOUNVNEAEK_
AZSDCAONM ZHAM EK LKBDSALNKMUD NMENOAEDSK_ EK O[LZHNLNKMUD
-
7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012
6/23
DCBKUNVD2
_KSVNOND 'EDMEK.2
MDSLA AFKOUAEA N_D >::123::7
_k
l1
_k
l3
_k
l?
_k
l5
_k
l1
_k
l3
_k
l?
_k
l5
K st ae d D C_ KS VA ON DM K_ K st ae d D C_ KS VA ON DM K_ K st ae d
Md sk tnkmk aegkrkmona ek hds
prdokenlnkmtds tramsvkrsahks ek
Oahneae 'Auentdras nmtkrmas ek
oahneae( Khacdraonm y odmtrdh ek
edoulkmtds y rk`nstrds(
prdeuotds y skrvnonds md
odmfdrlks y aoondmks odrrkotnvas(
prkvkmtnvas y ek lkbdra.( hds
dcbktnvds y Zdhtnoa ek Oahneae
E kf no nkmo na km h a
oapaontaonm(
envuh`aonm y
lkenonm ek
aegkrkmo na ek hds
prdokenlnkmtds
Abustar( aprdcar(
sdonahnzar y lkenr ha
aegkrkmona
Era- Lara
Ku`kmna
Sder`ukz
@rupd Fumondmah
ek Oahneae
Gulamds Odmtnmuneae
_k kvnekmona gaonmalnkmtd( fahta
ek vkmtnhaonm y prnvaoneae para kh
paonkmtk( km ha dfnonma ek _ahue
Drah y Zrd`rala ek Zrdldonm y
Ektkoonm
Fahta ek
nmfrakstruotura
Nmaekouaed
aprdvkogalnkmtd
ek phamta fnsnoa
Skdr`amnzaondm ek
has arkas
N m - L ao kedm nd
Gkrmamekz
Nm`kmnkrna
Fnmamonkrds Kfnonkmona
_k rkvnsardm hds edoulkmtds
pkrtkmkonkmtks a Odmsuhta
Kxtkrma y sk kmoukmtram
eksaotuahnzaeds
Eksodmdonlnkmtd
ekhnlpaotdekha md
aotuahnzaonm ek hds
edoulkmtds
Abustar( aprdcar(
sdonahnzar y lkenr ha
aegkrkmona ek hds
prdokenlnkmtds ek
oaea prdoksd
Nm - Zadha Snod Odmsuhta Kxtkrma
Gulamds Odmtnmuneae
Kh hekr md rkpdrta a Oahneae hdsnmenoaedrks ekfnmneds km ha
oaraotkrnzaonm
Odlprdlnsd ek hdseukds ek prdoksd
km kh r kpdrtk ek
nmenoaedrks
Skpdrtar a Oahneaepkrnenoalkmtk hds
nmenoaedrks ek su
prdoksd
Nm - Zadha Snod Odmsuhta KxtkrmaGulamds Odmtnmuneae
Md sk ga rkpdrta hnsta ek ogkqukd
ek has ; _
Fahta ek
dr amnzaonm y
aph noao nm ek has ;
# _# km pukst ds ek
tracabd-
Aphnoar ha hnsta ek
ogkqukd @LO,FD,
16:,::1 # Hn st a ek
ogkqukd ;s y
sk`rk`aonm
aekouaea ek
rksneuds#
Nm - Zadha Snod Odmsuhta Kxtkrma
Gulamds Odmtnmuneae
Md sk odmdok ha Latrnz ek
Snks`ds ekh prdoksd
E kf no nkmo na km h a
oapaontaonm(
envuh`aonm y
lkenonm ek
a eg kr km on a e k h a
Latrnz ek Snks`ds
Abustar( aprdcar(
sdonahnzar y lkenr ha
aegkrkmona
Nm`- Vnotdrna
Znmkea
Zhamkaonm
Gulamds Kfkotnvneae
UDUAH AOONDMK_EK LKBDSALNKMUD
6
K_UAED
ZSNLKS
_K@[NLNKMUD
_K@[M
ED
UD : :
EK_ASS : :
ED : :
@S[ZD F[MONDMAH EK OAHNEAE
@KSKMONA $ _[C@KSKMONA 'ZDS ODLZKUKMONA.
HEKS M[LKSD AOUNVNEAE
AZSDCAONM ZHAM EK LKBDSALNKMUD NMENOAEDSK_ EK O[LZHN
SKO[S_D_MKOK_ASND_
AUSNC[UD EKOAHNEAE AFKOUAED
_K@[NLNKMUD 1 'HEKS EKHZSDOK_D.
Fkoga2 TTTTTTTTTTTTTTTTTT
_K@[NLNKMUD 3 '@S[ZDF[MONDMAH EK OAHNEAE.
Fkoga2 TTTTTTTTTTTTTTTTTT
_K@[NLNZ[CHNOA Fkoga2 TT
GAHHAR@D 'Q[K. OA[_A 'ZDSQ[K.AOONDMK_ EK
LKBDSALNKMUD'ODLD.
ZKS_DMA ^ ZSDOK_DSK_ZDM_ACHK 'Q[NKM.
kmk,1? fkc,1?
Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstkla ek@kstnm ek Oahneae k nekmtnfnoar dpdrtumneaeks eklkbdra km tdeds hds prdoksds ekh Gdspntah _nlmCdhvar K-_-K-
Odmsuhta Kxtkrma Fkoga ek khacdraonm ENONKLCSK EK 3:13
OSDMD@SALA 'O[AMED.
ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen`d2 @LO,FD,16:,:1>
@K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE
Vkrsnm2 5
-
7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012
7/23
DCBKUNVD2
_KSVNOND 'EDMEK.2
MDSLA AFKOUAEA N_D >::123::7
_kl1
_kl3
_kl?
_kl5
_kl1
_kl3
_kl?
_kl5
Ks ta ed DC _KS VA ON DMK _ Ks tae d DC _KS VA ON DMK _ Ks ta ed D
_k kvnekmona quk kh prdoksd
oukmta odm ouatrd '5. nmenoaedrks2
Kbkouonm prksupukstah ek
nm`rksds( Kbkouonm prksupukstah
ek `astds( Saenoaonm ek
faoturaonm( Odmtkstaonm ek
`hdsa( kstachkoneds km ha
oaraotkrnzaonm( md sk kmoukmtra
edoulkmtaed km kh fdrlatd
@LOFD16::1; Amhnsns ek
Nmenoaedrks( y md ga sned
rkpdrtaed a Oahneae-
Odlprdlnsd ek hds
eukds ek prdoksd
km kh rkpdrt k ek
nmenoaedrks
Skpdrtar a Oahneae
pkrnenoalkmtk hds
nme noaedrks ek su
prdoksd
Er- Laurnond _dpd _uc`krkmtk
Fnmamonkrd
Gulamds Odmtnmuneae
_k kvnekmona2 Faoturaonm2 Gaonmalnkmtd km
saha ek partds para hds
faoturaedrks
Uksdrkra2 Unkmkm um fnhtrd ek ha
odonma y sk snkmtkm tdeds hds
dhdrks( hds cads ek ah haed
klkr`km um fukrtk dhdr
@hdsas2 Gaonmalnkmtd
Odstds2 Gaonmalnkmtd(
vkmtnhaonm( fahta ek huz maturah d
huz artnfnonah
Fahta eknmfrakstruotura
Nmaekouaed
aprdvkogalnkmtdek
phamta fnsnoa
Skdr`amnzaondm ekhas arkas
N m - L aoke dm ndGkrmamekz
Nm`kmnkrna
Fnmamonkrd
sKfnonkmona
Md sk kmoukmtram edoulkmtaeas
has aoondmks odrrkotnvas(
Zrkvkmtnvas y ek lkbdra prdeuotd
ek2 @kstnm ekh prdoksd(
auentdras nmtkrmas y sk`unlnkmtd
a ha latrnz ek rnks`ds ekh prdoksd
Eksodmdonlnkmtdek
ha lktdedhd`na
utnhnzaea para
`kmkrar ek has
aoondmks
odrrkotnvas(
Z rk vk mt nvas y e k
lkbdra
_donahnzaondm y
sk unlnkmtd ek hds
fdrlatds utnhnzaeds
para aoondmks
odrrkotnvas(
Zrk vkmt nvas y ek
lkbdra
Era- Larna
Ku`kmna
Sdern`ukz
@rupd
Fum on dm ah e k
Oahneae
Gulamds Kfnonkmona
_k rkvnsardm hds edoulkmtds
pkrtkmkonkmtks a Odmtacnhneae ysk kmoukmtram eksaotuahnzaeds
Eksodmdonlnkmtd
ekh nlpaotdek hamdaotuahnzaonm ek hds
edoulkmtds
Abustar( aprdcar(
sdonahnzar y lkenr haaegkrkmona ek hds
prdokenlnkmtds ek
oaea prdoksd
Er- Laurnond _dpd _uc`krkmtk
FnmamonkrdGulamds Kfnonkmona
SKO[S_D_MKOK_ASND
_
AUSNC[UD EKOAHNEAE
AFKOUAED
_K@[NLNKMUD 1 'HEKS EKHZSDOK_D.
Fkoga2 TTTTTTTTTTTTTTTTTT
_K@[NLNKMUD 3 '@S[ZDF[MONDMAH EK OAHNEAE.
Fkoga2 TTTTTTTTTTTTTTTTTT
_K@[NLNKMZ[CHNOA AFkoga2 TTTT
GAHHAR@D 'Q[K. OA[_A 'ZDSQ[K.AOONDMK_ EK
LKBDSALNKMUD'ODLD.
ZKS_DMA ZSDOK_DSK_ZDM_ACHK 'Q[NKM.
kmk,1? fkc,1?
Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstklaek @kstnm ek Oahneae k nekmtnfnoar dpdrtumneaeks eklkbdra km tdeds hds prdoksds ekh Gdspntah _nlmCdhvar K-_-K-
Fnmamonkra Fkoga ek khacdraonm ENONKLCSK EK 3:13
OSDMD@SALA 'O[AMED.
ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen`d2 @LO,FD,16:,:1>
@K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE
Vkrsnm2 5
-
7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012
8/23
DCBKUNVD2
_KSVNOND 'EDMEK.2
MDSLA AFKOUAEA N_D >::123::7
_kl1
_kl3
_kl?
_kl5
_kl1
_kl3
_kl?
_kl5
Ks ta ed DC _KS VA ON DMK _ Ks tae d DC _KS VA ON DMK _ Ks ta ed D
SKO[S_D_MKOK_ASND
_
AUSNC[UD EKOAHNEAE
AFKOUAED
_K@[NLNKMUD 1 'HEKS EKHZSDOK_D.
Fkoga2 TTTTTTTTTTTTTTTTTT
_K@[NLNKMUD 3 '@S[ZDF[MONDMAH EK OAHNEAE.
Fkoga2 TTTTTTTTTTTTTTTTTT
_K@[NLNKMZ[CHNOA AFkoga2 TTTT
GAHHAR@D 'Q[K. OA[_A 'ZDSQ[K.AOONDMK_ EK
LKBDSALNKMUD'ODLD.
ZKS_DMA ZSDOK_DSK_ZDM_ACHK 'Q[NKM.
kmk,1? fkc,1?
Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstklaek @kstnm ek Oahneae k nekmtnfnoar dpdrtumneaeks eklkbdra km tdeds hds prdoksds ekh Gdspntah _nlmCdhvar K-_-K-
Fnmamonkra Fkoga ek khacdraonm ENONKLCSK EK 3:13
OSDMD@SALA 'O[AMED.
ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen`d2 @LO,FD,16:,:1>
@K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE
Vkrsnm2 5
Md sk tnkmk aegkrkmona a hds
dcbktnvds( pdhtnoa ek oahneae(
prdokenlnkmtds tramsvkrsahks ek
oahneae 'Khacdraonm( odmtrdh ek
edoulkmtds y rk`nstrds( aoondmks
odrrkotnvas( prkvkmtnvas y ek
lkbdra( auentdrna nmtkrma ek
oahneae( prdeuotd y skrvnond md
odmfdrlk .
E kf no nk mo na k m h a
oapaontaonm(
envuh`aonm y
lkenonm ek
aegkrkmona ek hds
prdokenlnkmtds
Abustar( aprdcar(
sdonahnzar y lkenr ha
aegkrkmona
Era- Larna
Ku`kmna
Sdern`ukz
@rupd
Fum on dm ah e k
Oahneae
Fsnods Kfkotnvneae
_k kvnekmona fahta ek aegkrkmona
ah prd`rala ek has ; _( md sk
nekmtnfnoa kh `kstdr pdr rka y md
sk rkpdrta ha hnsta ek ogkqukd a
Oahneae-
Fahta ek
dr`amnzaonm y
aph noaonm ek has ;
# _# k m p uk stds e k
tracabd-
Aphnoar ha hnsta ek
ogkqukd @LO,FD,
16:,::1 #Hnsta ek
ogkqukd ;s y
sk`rk`aonmaekouaea ek
rksneuds#
Er- Laurnond _dpd _uc`krkmtk
Fnmamonkrd
Gulamds Kfnonkmona
Zrksupukstd y `hdsas rkahnzam
phamks ek lkbdralnkmtd pkrd md
hds kmvam a Oahneae( para kh
rkspkotnvd sk`unlnkmtd
Eksodmdonlnkmtd
ekh prdokenlnkmtd
ZALKO
_donahnzaondm ek ha
fumondmah neae ekh
ZALKO
Era- Larna
Ku`kmna
Sdern`ukz
@rupd
Fum on dm ah e k
Oahneae Gulamds Kfnonkmona
UDUAH AOONDMK_EK LKBDSALNKMUD
0
K_UAED
ZSNLKS
_K@[NLNKMUD
_K@[ME
D
U
_
D : :
EK_ASSD : :
D : :
MD
NMNONAED : :
@S[ZD F[MONDMAH EK OAHNEAE
@KSKMONA $ _[C@KSKMONA 'ZDS ODLZKUKMONA.
HEKS M[LKSD AOUNVNEAEK_
AZSDCAONM ZHAM EK LKBDSALNKMUD NMENOAEDSK_ EK O[LZHNLNK
-
7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012
9/23
DCBKUNVD2
_KSVNOND 'EDMEK.2
MDSLA AFKOUAEA N_D >::123::7
_kl1
_kl3
_kl?
_kl5
_kl1
_kl3
_kl?
_kl5
Kstaed DC_KSVAONDMK_ Kstaed DC_KSVAONDMK_ K
_k kvnekmona gaonmalnkmtd ek ha
dfnonma ek Atkmonm ah [suarnd y
fahta ek kspaond km hds pnsds para
has tracabaedras sdonahks quk
pkrlntam faonhneae y aooksncnhneae
ah usuarnd-
Fahta ek
nmfrakstruotura
Nmaekouaed
aprdvkogalnkmtdek
phamta fnsnoa
Skdr`amnzaondm ek
has arkas
N m - L aoke dm nd
Gkrmamekz
Nm`kmnkrna
Fnmamonkrds Kfnonkmona
_k kvnekmona quk kh prdoksd
oukmta odm eds '3. nmenoaedrks
'_atnsfaoonm ek Mkoksneaeks y
Kxpkotatnvas y Dpdrtumneae ek
Skspuksta a ZQS_.( kstachkoneds
km ha oaraotkrnzaonm( md sk
kmoukmtra edoulkmtaed y
rkpdrtaed a Oahneae a partnr ek
acrnh ek 3:13-
Odlprdlnsd ek hds
eukds ek prdoksd
km kh rkpdrtk ek
nmenoaedrks
Skpdrtar a Oahneae
pkrnenoalkmtk hds
nme noaedrks ek su
prdoksd
Era Amerka Zared @kstnmah [suarnd
y su Falnhna
Gulamds Odmtnmuneae
Md sk tnkmk aegkrkmona a hds
dcbktnvds( pdhtnoa ek oahneae(
prdokenlnkmtds tramsvkrsahks ekoahneae 'Khacdraonm( odmtrdh ek
edoulkmtds y rk`nstrds( aoondmks
odrrkotnvas( prkvkmtnvas y ek
lkbdra( auentdra nmtkrma ek
oahneae( prdeuotd y skrvnond md
odmfdrlk .
Ek fn on km on a k m h a
oapaontaonm(
envuh`aonm ylkenonm ek
aegkrkmona ek hds
prdokenlnkmtds
Abustar( aprdcar(
sdonahnzar y lkenr ha
aegkrkmona
Era- Larna
Ku`kmna
Sdern`ukz
@rupd Fumondmah
ek Oahneae
Gulamds Kfnonkmona
Md sk kvnekmona abustk ek hds
prdokenlnkmtds ek aoukred a hds
oalcnds rkahnzaeds km ha
kstruotura ek ha dfnonma y has
fumondmks a rkahnzar
Eksodmdonlnkmtd
ekh nlpaotd ekha md
aotuahnzaonm ek hds
edoulkmtds
Abustar( aprdcar(
sdonahnzar y lkenr ha
aegkrkmona ek hds
prdokenlnkmtds ek
oaea prdoksd
Era Amerka Zared @kstnmah [suarnd
y su Falnhna
Fsnods Kfnonkmona
UDUAH AOONDMK_EK LKBDSALNKMUD
5
K_UAED
ZSNLKS
_K@[NLNKMUD
_K@
_K@
ODLZHKUD :
EK_ASSDH :
AUSA_AED :
MD
NMNONAED :
@S[ZD F[MONDMAH EK OAHNEAE
@KSKMONA $ _[C@KSKMONA 'ZDS ODLZKUKMONA.
HEKS M[LKSD AOUNVN
AZSDCAONM ZHAM EK LKBDSALNKMUD NMENOAEDSK_ EK O[L
SKO[S_D_MKOK_ASND_
AUSNC[UD EKOAHNEAE
AFKOUAED
_K@[NLNKMUD 1 'HEKS EKHZSDOK_D.
Fkoga2 TTTTTTTTTTTTTTTTTT
_K@[NLNKMUD 3 '@S[ZD F[MONDMAHEK OAHNEAE.
Fkoga2 TTTTTTTTTTTTTTTTTTZF
GAHHAR@D 'Q[K. OA[_A 'ZDSQ[K.AOONDMK_ EK
LKBDSALNKMUD'ODLD.
ZKS_DMA ZSDOK_DSK_ZDM_ACHK 'Q[NKM.
kmk,1? fkc,1?
Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstkla ek@kstnm ek Oahneae k nekmtnfnoar dpdrtumneaeks eklkbdra km tdeds hds prdoksds ekh Gdspntah _nlmCdhvar K-_-K-
@kstnm ah [suarnd y su Falnhna Fkoga ek khacdraonm ENONKLCSK EK 3:13
OSDMD@SALA 'O[AMED.
ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen`d2 @LO,FD,16:,:1>
@K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE
Vkrsnm2 5
-
7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012
10/23
DCBKUNVD2
_KSVNOND 'EDMEK.2
MDSLA AFKOUAEA N_D >::123::7
_kl1
_kl3
_kl?
_kl5
_kl1
_kl3
_kl?
_kl5
K st ae d D C_ KS VA ON DM K_ K st ae d D C_ KS VA ON DM K_ K st ae d
M d sk t nk mk a eg krkm on a e k h ds
prdokenlnkmtds tramsvkrsahks ek
Oahneae 'Auentdras nmtkrmas ek
oahneae( Khacdraonm y odmtrdh ek
edoulkmtds y rk`nstrds(
prdeuotds y skrvnonds md
odmfdrlksy aoondmksodrrkotnvas(
p rk vk mt nvas y e k l kb dra. ( h ds
dcbktnvds y Zdhtnoa ek Oahneae
E kf no nk mo na k m h a
oapaontaonm(
envuh`aonm y
lkenonm ek
aegkrkmona ek hds
prdokenlnkmtds
Abustar( aprdcar(
sdonahnzar y lkenr ha
aegkrkmona
Era- Lara
Ku`kmna
Sder ukz
@rupd Fumondmah
ek Oahneae
Fsnods Kfkotnvneae
_k rkvnsardm hds edoulkmtds
pkrtkmkonkmtks a _uc krkmona
Onkmtfnoa( Edokmona k
N mvks tn`ao nm y Vn nh amon a
kpneklndh`noa ouyds gahhaz ds
sdm2
_uc`krkmona Onkmtfnoa2
Edoulkmtds 3 Eksaotuahnzaeds
1
Fdrlatds ?> Eksaotuahnzaeds
3?
Zrdokenlnkmtds 3?
Eksaotuahnzaeds 17
N mstruotnvd 1 Eksaotuahnzaed 1
Eksodmdonlnkmtd
ekh nlpaotdek hamd
aotuahnzaonm ek hds
edoulkmtds
Abustar( aprdcar(
sdonahnzar y lkenr ha
aegkrkmona ek hds
prdokenlnkmtds ek
oaea prdoksd
Er- Mnodhs
Keuared Ksodcar
_uc`krkmtk
Onkmtfnod
_uc`krkmona
Onkmtfnoa
Fsnods Kfnonkmona
_ k kv nekmo na m nme noa edrks
eksaotuahnzaeds km oartkhkra( Kh
h e kr m d rkp dr ta a O ah ne ae h ds
n men oaedr ks ekf nmned s k m h a
oaraotkrnzaonm-
Odlprdlnsd ek hds
eukds ek prdoksd
km kh rkpdrtk ek
nmenoaedrks
Skpdrtar a Oahneae
pkrnenoalkmtk hds
nme noaedrks ek su
prdoksd
Er- Mnodhs
Keuared Ksodcar
_uc`krkmtk
Onkmtfnod
_uc`krkmona
Onkmtfnoa
Fsnods Dpdrtumneae
Md sk rkahnzanmeuoonmkspkonfnoa
y kmtrk`aekh pukstdek tracabdkm
kh rka
E kf no nk mo na k m h a
oapaontaonm(
envuh`aonm y
lkenonm ek
aegkrkmona ek hds
prdokenlnkmtds
Abustar( aprdcar(
sdonahnzar y lkenr ha
aegkrkmona
Er- Bdr k Ahlarnd
Udrrks
Uahkmtd Gulamd
Fsnods Kfkotnvneae
Md s k ga rk ahn zaed sk` umed
s k un lnkm td a hds pha mks ek
lkbdra kmvnaeds
O dl prdl nsd e kh
h ek r ek @ks tnm
Zuchnoa km
vkrnfnoaonm ek
odlprdlnsds
_k unlnkmtd ek hds
p ha mk s e k l kb dra
kmvnaeds
Er- Buhnm
Gkrmmekz
@kstnm Zuchnoa y
Autdodmtrdh
Gulamds Odmtnmuneae
SKO[S_D_
MKOK_ASND_
AUSNC[UD EKOAHNEAE
AFKOUAED
_K@[NLNKMUD 1 'HEKS EKHZSDOK_D.
Fkoga2 TTTTTTTTTTTTTTTTTT
_K@[NLNKMUD 3 '@S[ZDF[MONDMAH EK OAHNEAE.
Fkoga2 TTTTTTTTTTTTTTTTTT
_K@[NLZ[CHNOFkoga2 T
GAHHAR@D 'Q[K. OA[_A 'ZDSQ[K.AOONDMK_ EK
LKBDSALNKMUD'ODLD.
ZKS_DMA ZSDOK_DSK_ZDM_ACHK 'Q[NKM.
kmk,1? fkc,1?
Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstkla ek@kstnm ek Oahneae k nekmtnfnoar dpdrtumneaeks eklkbdra km tdeds hds prdoksds ekh Gdspntah _nlmCdhvar K-_-K-
@kstnm OnkmtfnoaFkoga ekkhacdraonm ENONKLCSK EK 3:13
OSDMD@SALA 'O[AMED.
ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen`d2 @LO,FD,16:,:1>
@K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE
Vkrsnm2 5
-
7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012
11/23
DCBKUNVD2
_KSVNOND 'EDMEK.2
MDSLA AFKOUAEA N_D >::123::7
_kl1
_kl3
_kl?
_kl5
_kl1
_kl3
_kl?
_kl5
K st ae d D C_ KS VA ON DM K_ K st ae d D C_ KS VA ON DM K_ K st ae d
SKO[S_D_
MKOK_ASND_
AUSNC[UD EKOAHNEAE
AFKOUAED
_K@[NLNKMUD 1 'HEKS EKHZSDOK_D.
Fkoga2 TTTTTTTTTTTTTTTTTT
_K@[NLNKMUD 3 '@S[ZDF[MONDMAH EK OAHNEAE.
Fkoga2 TTTTTTTTTTTTTTTTTT
_K@[NLZ[CHNOFkoga2 T
GAHHAR@D 'Q[K. OA[_A 'ZDSQ[K.AOONDMK_ EK
LKBDSALNKMUD'ODLD.
ZKS_DMA ZSDOK_DSK_ZDM_ACHK 'Q[NKM.
kmk,1? fkc,1?
Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstkla ek@kstnm ek Oahneae k nekmtnfnoar dpdrtumneaeks eklkbdra km tdeds hds prdoksds ekh Gdspntah _nlmCdhvar K-_-K-
@kstnm OnkmtfnoaFkoga ekkhacdraonm ENONKLCSK EK 3:13
OSDMD@SALA 'O[AMED.
ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen`d2 @LO,FD,16:,:1>
@K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE
Vkrsnm2 5
Md skga rkpdrtahnsta ekogkqukd
ek has ; _
E kf no nk mo na k m h a
oapaontaonm(
envuh`aonm y
lkenonm ek
aegkrkmona ekh
Lamuah
Abustar( aprdcar(
sdonahnzar y lkenr ha
aegkrkmona
Era- Lara
Ku`kmna
Sder ukz
@rupd Fumondmah
ek Oahneae
Fsnods Kfnonkmona
Ah prdoksd ek @kstnm onkmtfnoa
mdsk hkga sdonahnzaedkh phamek
lamtkmnlnkmtd prkvkmtnvd ek hds
kqunpds ek odlputd ek hds trks
hekrks '_uc krkmona Onkmtfnoa(
V n nh am on a k pn ek ln dh noa y
Edokmona k Nmvkstn`aonm.
E kf no nk mo na k m h a
oapaontaonm(
envuh`aonm y
lkenonm ek
aegkrkmona ekh Zham
ek Lamtkmnlnkmtd
Abustar( aprdcar(
sdonahnzar y lkenr ha
aegkrkmona
Nm`- Eamnkh Ahfard _nstklas
Fsnods Kfnonkmona
Md sk odmdok ha Latrnz ek
Snks`ds ekh prdoksd
E kf no nk mo na k m h a
oapaontaonm(
envuh`aonm y
lkenonm ek
a eg krkm on a e k h a
Latrnz ek Snks`ds
Abustar( aprdcar(
sdonahnzar y lkenr ha
aegkrkmona
Nm`- Vnotdrna
Znmkea
Zhamkaonm
Fsnods Kfnonkmona
UDUAH AOONDMK_EK LKBDSALNKMUD
7
K_UAED
ZSNLKS
_K@[NLNKMUD
_K@[M
D
D :KM
EK_ASSD :
D :MD
NMNONAED :
@S[ZD F[MONDMAH EK OAHNEAE
@KSKMONA $ _[C@KSKMONA 'ZDS ODLZKUKMONA.
HEKS M[LKSD AOUNVNEAE
AZSDCAONM ZHAM EK LKBDSALNKMUD NMENOAEDSK_ EK O[LZHN
-
7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012
12/23
DCBKUNVD2
_KSVNOND 'EDMEK.2
MDSLA AFKOUAEA N_D >::123::7
_kl1
_kl3
_kl?
_kl5
_kl1
_kl3
_kl?
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K st aed D C_ KSVAONDMK_ K st aed D C_ KSVAONDMK_ K st aed
Md sk tnkmk aegkrkmona ek hds
prdokenlnkmtds tramsvkrsahks
ek Oahneae 'Auentdras
nmtkrmas ek oahneae(
Khacdraonm y odmtrdh ek
edoulkmtds y rk`nstrds(
prdeuotds y skrvnonds md
odmfdrlks y aoondmks
odrrkotnvas( prkvkmtnvas y ek
lkbdra.( hds dcbktnvds y
Zdhtnoa ek Oahneae
E kf no nk mo na k m ha
oapaontaonm(
envuh`aonm y
lkenonm ek
aegkrkmona ek hds
prdokenlnkmtds
Abustar( aprdcar(
sdonahnzar y lkenr ha
aegkrkmona
Era - Lara
Ku`kmna
Sder`ukz
@rupd Fumondmah
ek Oahneae
Gulamds Kfnonkmona
Kh hekr md rkpdrta a Oahneae
hds nmenoaedrks ekfnmneds km ha
oaraotkrnzaonm-
Odlprdlnsd ek hds
eukds ek prdoksd
km kh rkpdrtk ek
nmenoaedrks
Skpdrtar a Oah neae
pkrnenoalkmtk hds
nme noaedrks ek su
prdoksd
Er Gkmry
Sdern`ukz
O dm trdh N mtkrmd
EnsonphnmarndGulamds
Odmtnmune
ae
Md sk ga rkpdrta hnsta ek
ogkqukd ek has ; _
E kf no nk mo na k m ha
oapaontaonm(
envuh`aonm y
lkenonm ek
aegkrkmona ekh
Lamuah
Abustar( aprdcar(
sdonahnzar y lkenr ha
aegkrkmona
Era - Lara
Ku`kmna
Sder`ukz
@rupd Fumondmah
ek Oahneae
Gulamds Kfnonkmona
Md sk odmdok ha Latrnz ek
Snks`ds ekh prdoksd
E kf no nk mo na k m ha
oapaontaonm(
envuh`aonm y
lkenonm ek
a eg krkm on a e k ha
Latrnz ek Snks`ds
Abustar( aprdcar(
sdonahnzar y lkenr ha
aegkrkmona
Nm`- Vnotdrna
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GulamdsKfkotnvnea
e
UDUAH AOONDMK_EK LKBDSALNKMUD
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Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah_nstkla ek @kstnm ek Oahneae k nekmtnfnoardpdrtumneaeks ek lkbdra km tdeds hds prdoksdsekh Gdspntah _nlm Cdhvar K-_-K-
@kstnm ek Odmtrdh NmstntuondmahFkoga ekkhacdraonm ENONKLCSK EK 3:13
OSDMD@SALA 'O[AMED.
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@K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE
Vkrsnm2 5
-
7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012
13/23
DCBKUNVD2
_KSVNOND 'EDMEK.2
MDSLA AFKOUAEA N_D >::123::7
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_kl3
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Kstaed DC_KSVAONDMK_ Kstaed DC_KSVAONDMK_ Kstaed DC_KSVAONDMK_
_k kvnekmona gaonmalnkmtd ek ha
dfnonma ek Oahneae y fahta ek
kspaond para kh aekouaed
lamkbd ek arognvds y atkmonm ek
auentdrnas-
Fahta ek
nmfrakstruotura
Nmaekouaed
aprdvkogalnkmtd
ek phamta fnsnoa
Skdr`amnzaondm ek
has arkas
Nm - Laokedmnd
Gkrmamekz
Nm`kmnkrna
Fnmamonkrds Kfnoaona
Md sk ksta rkahnzamed kh
sk`unlnkmtd a ha hnsta ek ogkqukd
ek has ;s-
Fahta ek
s k un ln km tn d a h a
aph noaonm ek has ;
#_# k m p uk stds e k
tracabd-
Ska hnzar nmfdrlk y
rktrdahnlkmtar
sdcrk k h lnsld ek
ha odmsdhneaondm ek
has hnstas ek
ogkqukd @LO,FD,
16:,::1 #Hnsta ek
ogkqukd ;s ysk`rk`aonm
aekouaea ek
rk sn eu ds # e k h ds
prdoksds
Era- Larna
Ku`kmna
Sdern`ukz
@rupd Fumondmah
ek Oahneae
Gulamds Kfnonkmona
Km ha oaraotkrnzaonm ekh
prdoksd @kstnm ek ha Lkbdra
Odmtnmua ah _nstkla Nmtk`raed
@LO,UA,::1 md sk nekmtnfnoam
oharalkmtk hds rkspdmsachks
ek hds sucsnstklas
Eksodmdonlnkmtd
e kh n lp ao td e k h a
md aotuahnzaonmek
ha oaraotkrnzaonm
Abustar( aprdcar(
sdonahnzary lkenrha
aegkrkmo na ekh
abustk ek ha
oaraotkrnzaondm
Era- Larna
Ku`kmna
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ek Oahneae
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AOONDMK_ EKLKBDSALNKMUD
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kmk,1? fkc,1?
Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstkla ek@kstnm ek Oahneae k nekmtnfnoar dpdrtumneaeks eklkbdra km tdeds hds prdoksds ekh Gdspntah _nlmCdhvar K-_-K-
@kstnm ek Lkbdra Odmtnmua Fkoga ek khacdraonm ENONKLCSK EK 3:13
OSDMD@SALA 'O[AMED.
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@K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE
Vkrsnm2 5
-
7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012
14/23
DCBKUNVD2
_KSVNOND'EDMEK.2
MDSLAAFKOUAEA N_D >::123::7
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Kstaed DC_KSVAONDMK_ Kstaed DC_KSVAONDMK_ Kstaed DC_KSVAONDMK_
_k Vkrnfnoardm hds
edoulkmtds ekh
prdoksd
kmodmtrmedsk
ah`umds snm
aotuahnzar( ah n`uah
md sk kvnekmon
aotas ek kvahuaonm
`uas odm hds
kspkonahnsta ekh
rka-
Eksodmdonlnkmtd
ekh nlpaotd ek ha md
aotuahnzaonm ek hds
edoulkmtds
Aotuahnzar hds
edoulkmtds ekh
prdoksd-
Kvahuar has uas
ek atkmonm odm hds
kspkonahnstas ekh
skrvnond
Er- A`unrrk
Er- Huns Cautnsta
Er- Gkrlam F
Era- Zatrnona @
Er- Huns F
Ruhua`a
Era- _amera C
Er- Dsoar Odrrka-
Er- Banlk Dspnma
Onru`na
Lkenonma Nmtkrma
Drtdpkena
Quklaeds
[ON Aeuhtd
[ON pkentrnoa
Dftahldhd`a
Zkenatra
Gulamds Kfnonkmona
_k kvnekmona quk
md oukmtam odm
phamks ek lkbdra
`kmkraeds ek
amhnsns ek qukbas y
rkohaldskstachkoneds para kh
skrvnond- Md
oukmtam odm phamks
ek lkbdra para kh
skrvnond( mn
aoondmks
prkvkmtnvas-
Ekfnonkmona km ha
oapaontaonm(
envuh`aonm y
lkenonm ekaegkrkmona ek hds
prdokenlnkmtds ek
hds phamks ek
lkbdra y aoondmks
prkvkmtnvas
Abustar( aprdcar(
sdonahnzar y lkenr haaegkrkmona ek hds
phamks ek lkbdra y
aoondmks
prkvkmtnvas
Era- LaraKu`kmna
Sder`ukz
@rupd Fumondmah
ek Oahneae
Gulamds Kfnonkmona
_k kvnekmonam ha
md rkahnzaonm ek
has lkbdras ek
nmfrakstruotura
tkmnkmed km oukmta
hds rkqunsntds ek
mdrla-
Enslnmuonm ek ha
enspdmncnhneae
prksupukstah km ha
nmstntuonm
Skahnzar has
aekouaondmks
pkrtnmkmtks a ha
nmfrakstruotura
tkmnkmed km oukmta
hds rkqunsntds ek ha
mdrla-
Nm` Laokedmnd
GkrmamekzNm`kmnkrna
Fnmamonkrds _k`urneae
_k kvnekmona md
utnhnzaonm ek
nmenoaedrks para ha
`krkmona ekh
skrvnond '
Nmenoaedrks ek
sk`unlnkmtd a
rnks`ds( kfnonkmona (
kfnoaona(
Eksodmdonlnkmtd
e k h ds h e kr ks e k
prdoksd km ha
khacdraonm y
rkpdrtk ek
nmenoaedrks
Skahnzar( amahnzar y
rkpdrtar hds
nmenoaedrks prdpnds
ekh skrvnond para su
aekouaea krkmona
Er- [rnkh Odrts
Er- Dsoar Odrrka
Dtdrrnmdharnm`dhd`
a
Dftahldhd`a
Gulamds Kfnonkmona
SKO[S_D_MKOK_ASND_
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AOONDMK_ EKLKBDSALNKMUD
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LK_ 1 LK_ 3
Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstkla ek@kstnm ek Oahneae k nekmtnfnoar dpdrtumneaeks eklkbdra km tdeds hds prdoksds ekh Gdspntah _nlmCdhvar K-_-K-
Gdspntahnzaonm Fkoga ek khacdraonm ENONKLCSK EK 3:13
OSDMD@SALA 'O[AMED.
ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen`d2 @LO,FD,16:,:1>
@K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE
Vkrsnm2 5
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7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012
15/23
Md sk kvnekmonam
sk`unlnkmtds a has
aoondmks ek lkbdra
odrrkotnvas(
prkvkmtnvas y
phamks ek lkbdra
para kh skrvnond-
Ekfnonkmona km ha
oapaontaonm(
envuh`aonm y
lkenonm ek
aegkrkmona ek has
aoondmks ek lkbdra
odrrkotnvas(
prkvkmtnvas y
phamks ek lkbdra
para kh skrvnond-
Abustar( aprdcar(
sdonahnzar y lkenr ha
aegkrkmona ek hds
phamks ek lkbdra y
aoondmks
prkvkmtnvas
Era- Lara
Ku`kmna
Sder`ukz
@rupd Fumondmah
ek Oahneae
Gulamds Kfnonkmona
Md kvnekmona ek
nmtkrndrnzaonm ekh
hekr y sus
odhacdraedrks ekh
dcbktnvd ekh
prdoksd( ha pdhtnoa
y dcbktnvds ek
oahneae
Ekfnonkmona km ha
oapaontaonm(
envuh`aonm y
lkenonm ek
aegkrkmona ek hds
prdokenlnkmtds
Abustar( aprdcar(
sdonahnzar y lkenr ha
aegkrkmona
Era- Lara
Ku`kmna
Sder`ukz
@rupd Fumondmah
ek Oahneae
Gulamds Kfnonkmona
A pksar quk sk
aphnoam hds
prdokenlnkmtds
tramsvkrsahks ek
oahneae( md hds
nekmtnfnoam km ha
kmtrkvnsta rkahnzaea-
Eksodmdonlnkmtd
ek hds hekrks ek hds
prdokenlnkmtds
tramsvkrsahks ek
oahneae-
Abustar( aprdcar(
sdonahnzar y lkenr ha
aegkrkmona
Era- Lara
Ku`kmna
Sder`ukz
@rupd Fumondmah
ek Oahneae
Gulamds Kfnonkmona
Md nekmtnfnoam kh
`kstdr ek ;s ekh
skrvnond( mn sk
rkpdrta hnsta ek
ogkqukd ek has ;
_ y sk`rk`aonm
aekouaea ek
rksneuds-
Ekfnonkmona km ha
envuh`aonm y
lkenonm ek
aegkrkmona ek has
hnsta ek ogkqukd y
gkrralnkmtas ek ;
_ y sk`rk`aonm
aekouaea ek
rksneuds-
Nekmtnfnoar( abustar(
aprdcar( sdonahnzar y
lkenr ha aegkrkmona
lkenamtk ha
nlphklkmtaonm y
rkpdrtk ek ha hnsta
ekogkqukd
Er- A`unrrk
Er- Vnhharkah
Er- Gkrlam F
Er- [rnkh Odrts
Er- Huns F
Ruhua`a
Era- Mdkln _
Er- Dsoar Odrrka-
Er- Banlk Dspnma
Onru`na
Mkurdonru`na
Drtdpkena
Dtdrrnmdharnm`dh
d`a
[ON Aeuhtd
[mneae ek
_ahue Lkmtah
Dftahldhd`a Gulamds Kfnonkmona
Md nekmtnfnoam kh
pham ek
lamtkmnlnkmtd
prkvkmtnvd ek hds
kqunpds
Ekfnonkmona km ha
oapaontaonm(
envuh`aonm y
lkenonm ek
aegkrkmona ekh Zham
ek Lamtkmnlnkmtd
Abustar( aprdcar(
sdonahnzar y lkenr ha
aegkrkmona
Nm` Laokedmnd
GkrmamekzNm`kmnkrna
Gulamds Kfkotnvneae
Md sk odmdok ha
Latrnz ek Snks`ds
ekh prdoksd
Ekfnonkmona km ha
envuh`aonm ek ha
latrnz
Nekmtnfnoar( abustar(aprdcar y sdonahnzar
ha Latrnz ek
Snks`ds ekh
prdoksd
Nm` Nsackh Vnotdrna
ZnmkeaZhamkaonm
Gulamds Kfnonkmona
Md nekmtnfnoam kh
prdokenlnkmtd ek
oaekma ek oustdena
ek khklkmtds ek
prdpnkeae ekh
paonkmtk-
Ekfnonkmona km ha
oapaontaonm(
envuh`aonm y
lkenonm ek
aegkrkmona ekh
prdokenlnkmtd
Abustar( aprdcar(
sdonahnzar y lkenr ha
aegkrkmona
Ahkbamerd OhavnbdOaekma ek
oustdena
Gulamds Kfnonkmona
UDUAH AOONDMK_EK LKBDSALNKMUD
11
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-
7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012
16/23
DCBKUNVD2
_KSVNOND 'EDMEK.2
MDSLA AFKOUAEA N_D >::123::7
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_kl1
_kl3
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K st ae d D C_ KS VA ON DM K_ K st ae d D C_ KS VA ON DM K_ K
Ah vkrnfnoar kh sk`unlnkmtd
kfkotuaed pdr partkekh `kstdr ek
has ;j_ y ha aphnoaonm ek ha
gkrralnkmta 'hnsta ek ogkqukd. md
sk kvnekmo na aph noao nm ek ha
lnsla( mn um sk`unlnkmtd
pkrnenod-
Fahta ek
dr`amnzaonm y
aph noaonm ek has ;
#_# km pukstds ek
tracabd-
Aphnoar ha hnsta ek
ogkqukd @LO,FD,
16: ,::1 #Hnsta ek
ogkqukd ;s y
sk`rk`aonm
aekouaea ek
rksneuds#
Er- Snogare
Ahlarnd
Uahkmtd
Gulamd
Gulamds Odmtnmuneae
Km kh kspaond edmek rkpdsam has
gdbas ek vnea ekh pkrsdmah ek
phamta sk dcskrva oafktkra ( y
gdrmd lnorddmeas-
Fah ta ek ksp aon d
fnsnod para
dr`amnzaonm
Skt nrar gdrmd ek ha
dfnonma
Er- Snogare
Ahlarnd
Uahkmtd
GulamdGulamds Zkrtnmkmona
Md sk kvnekmona kh rk`nstrdfdrlatd Aota ek nmeuoonm
kspkofnoa @UG,FD,:5; ek ha
_ra- Edrahns Dthdra uhtnla
fumondmarna quk nm`rksd ah rka-
_k rkahnzd nmeuoondmkspkonf noa pkrd md
sk edoulkmtd
Edoulkmtarnmeuoondmks
rkahnzaeas
Er- SnogareAhlarnd
UahkmtdGulamd
Gulamds Kfnonkmona
UDUAH AOONDMK_EK LKBDSALNKMUD
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AZSDCAONM ZHAM EK LKBDSALNKMUD NMENOAEDSK_ EK O[
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LKBDSALNKMUD'ODLD.
ZKS_DMA ZSDOK_DSK_ZDM_ACHK'Q[NKM.
kmk,1? fkc,1?
Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstklaek @kstnm ek Oahneae k nekmtnfnoar dpdrtumneaeksek lkbdra km tdeds hds prdoksds ekh Gdspntah_nlm Cdhvar K-_-K-
Uahkmtd GulamdFkoga ekkhacdraonm ENONKLCSK EK 3:13
OSDMD@SALA 'O[AMED.
ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen d2 @LO,FD,16:,:1>
@K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE
Vkrsnm2 5
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7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012
17/23
DCBKUNVD2
_KSVNOND 'EDMEK.2
MDSLA AFKOUAEA N_D >::123::7
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K st ae d D C_ KS VA ON DMK _ K st aed D C_ KSV AO NDM K_ K st ae d DC _K SV AON DMK
_k rkahnzd rkodrrned kmodmtramed2
@uarenamks ek rkamnlaonm(
oarrd ek pard( saha ek
o dmsu ht dr nds2 o dm alpdh ha y
a`ubas kxpukstas-
Auxnhnar ek kmfkrlkra rkahnza
tdla ek lukstra ek paonkmtk snm
`uamtks
gnstdrnas ohmnoas sdcrk oamkoa
vkrek
eksdrekm km odmsuhtdrnd edmek
rka hn zam p rdoken ln km tds ek
drtdpkena 'sk tdla kvnekmo na
fdtd`rfnoa.
k m k h k st ar e k k mfk rl kr a
aeuhtds sk kmoukmtram `uamtks
usaeds edmek sk ekbam has
nmtkrodmsuhtas 'sk tdlakvnekmona
fdtd`rfnoa.
_k kmo ukmt ra km s ah a M d ? (
cdhsa ek pam
Fahta ek
dr`amnzaonm y
aph noao nm ek has ;
# _# km pukst ds ek
tracabd-
Fahtaek aegkrkmona
ah Lamuah ek
Cndsk`urneae
Aphnoar ha hnsta ek
ogkqukd @LO,FD,
16:,::1 #Hnsta ek
ogkqukd ;s y
sk`rk`aonm
aekouaea ek
rksneuds#
_do nahnzaonm ekh
@FU,LA,::3
Lamuah ek
Cndsk`urneae
Bkfk Vnvnama
Salnrkz V-
Er- Sdmahe Zraed
Era ^dhamea
Sussn
[r`kmonas
@kstnm ekh
Alcnkmtk Fnsnod y
Ukomdhd`nodGulamds _k`urneae
kh rcdh ekh cad ek drtdpkenask kmoukmtra km lah kstaed odm
ekspkrenond ek a`ua
F ah ta ek arr k hd yodlpra ek
latkrnahks
Arrk`hd ekh arcdh ekhcad
N m - L ao kedm ndGkrmamekz
Nm`kmnkrna
Fsnods Kfnoaona
_k rkv nsardm hds edoulkmtds
pkrtkmkonkmtks ah skrvnond ek
[ r km on as( y sk k vn ek mo na m
eksaotuahnzaeds 'prdokenlnkmtds
y uas.
Eksodmdonlnkmtd
ekhnlpaotdekha md
aotuahnzaonm ek hds
edoulkmtds
Abustar( aprdcar(
sdonahnzar y lkenr ha
aegkrkmona ek hds
prdokenlnkmtds ek
oaea prdoksd
Er- Sdmahe Zraed [r`kmonas
Gulamds Kfnonkmona
Ah rkvnsar ha oaraotkrnzaonm ekh
prdoksd ek [r`kmonas sk
kvnekmonaquk mdsk kmoukmtrakh
sucprdoksd AZG
Eksaotuahnzaonm ek
ha oaraotkrnzaonm
ekh prdoksd
Abustar( aprdcar(
sdonahnzar y lkenr ha
a eg kr km on a e k h a
oaraotkrnzaonm
Er- Sdmahe Zraed [r`kmonas
Gulamds Kfnonkmona
_k rkahnza kmtrkvnstaodm paonkmtk
B ksn oa V nh ha ln h Sa m kh OO-
1:33?577:; qunkm odlkmta quk
kh lenod tratamtk md hk ga
kxphnoaed kh prdokenlnkmtd ek
onstdsodpna quk tnkmkpkmenkmtka
rkahnzar-
Nmfdrlaondm
nmaekouaea k
nmodlphkta ah
paonkmtk para
kfkotuarhk
p rdoken ln km td a
rkahnzar
Kxphnoar a tdeds hds
usuar nds amtks ek
rkahnzar kh
odmskmtnlnkmtd
nmfdrlaed kh
p rd ok en lnk mt d a
rkahnzar
Er- Sdmahe Zraed [r`kmonas
Gulamds _k`urneae
UDUAH AOONDMK_EK LKBDSALNKMUD
;
K_UAED
N
_K@[NLNKMUD D _K@[NLNKMUD
EK_ASSD : :
@S[ZD F[MONDMAH EK OAHNEAE
@KSKMONA $ _[C@KSKMONA 'ZDS ODLZKUKMONA.
HEKS M[LKSD AOUNVNEAEK_
AZSDCAONM ZHAM EK LKBDSALNKMUD NMENOAEDSK_ EK O[LZHNLNKMUD
SKO[S_D_MKOK_ASND_
AUSNC[UD EKOAHNEAE
AFKOUAED
_K@[NLNKMUD 1 'HEKS EKHZSDOK_D.
Fkoga2 TTTTTTTTTTTTTTTTTT
_K@[NLNKMUD 3 '@S[ZDF[MONDMAH EK OAHNEAE.
Fkoga2 TTTTTTTTTTTTTTTTTT
_K@[NLNKMUD ? '@K_UNMZ[CHNOA A[UDODMUSDHFkoga2 TTTTTTTTTTTTTTTTTT
GAHHAR@D 'Q[K. OA[_A 'ZDSQ[K.AOONDMK_ EK
LKBDSALNKMUD'ODLD.
ZKS_DMA ^ ZSDOK_DSK_ZDM_ACHK 'Q[NKM.
kmk,1? fkc,1?
Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstkla ek@kstnm ek Oahneae k nekmtnfnoar dpdrtumneaeks eklkbdra km tdeds hds prdoksds ekh Gdspntah _nlmCdhvar K-_-K-
[r`kmonas Fkoga ek khacdraonm ENONKLCSK EK 3:13
OSDMD@SALA 'O[AMED.
ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen`d2 @LO,FD,16:,:1>
@K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE
Vkrsnm2 5
MD
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18/23
NMNONAED : :
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7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012
19/23
DCBKUNVD2
_KSVNOND 'EDMEK.2 ONS[@NA
MDSL A AF KOU AEA N _D >: :1 23 :: 7
_
kl1
_
kl3
_
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_
kl5
_
kl1
_
kl3
_
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_
kl5
_
kl1
_
kl3
_
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_
kl5
Kstaed DC_KSVAONDMK_ Kstaed DC_KSVAONDMK_ Kstaed DC_KSVAONDMK_
Km kh hnstaed lakstrd ek
edoulkmtds sk kvnekmona
eksaotuahnzaonm ek fdrlatds(
`uas y prdokenlnkmtds
Eksodmdonlnkmtd
e kh n lp ao td e k h a
md aotuahnzaonm ek
edoulkmtds
Abustar(aprdcar y
lkenraegkrkmona a
hds edoulkmtdsekh
rka
Era- Lara
Ku`kmna
Sder`ukz
Er-Snogare Odrva
@LO,@rupd
Fumondmah ek
Oahneae y Onru`na Gulamds Kfnoaona
_k dcskrva hncrd ek
prd`ralaonm ek onru`a odm
odhulmas snm nekmtnfnoar
Eksodmdonlnkmtd
e k h a m dr la N _D
>::1,3::7
Enhn`kmonar
k mo ac kz ae ds e kh
h ncrd ek prd rao nm
ek Ox
_ ko rk ta rn a ek
Onru`na
Onru`na
Gulamds Kfnoaona
Fahta ek havalamds km kh rka ek
onru`a alcuhatdrna
Nmfrakstruotura md
aekouaea a ha
mdrla
N ms ta ha on m e k u m
havalamds para kh
rka ek
ox-alcuhatdrna
N m - L ao ke dm nd
Gkrmamekz
@FU,Nm`kmnkrna
F nm am on kr ds K fn on km on a
Kxnstk luogd runed( md gay
prnvaoneae( sk kvnekmona
eksdrekm km kh rka
Fahta aekouaonm
ek nmfrakstruoturay
dr am nzaonm km ha
dfnonma
Skdr amnzaonm ek
ha dfnonma
Er-Snogare Odrva Onru na
Fsnods Kfnonkmona
_k rkvnsam hds prdokenlnkmtds
ZS,?35,:1 prd`ralaonm ek
prdokenlnkmtds km sahas ek
onru`a _k kvnekmona kh
prdokenlnkmtd ZS,?35,3:5
kstkrnhnzaonm( kh ouah md sk
oulphk pdr ead km hds
Fahtaek aegkrkmona
a hds
prdokenlnkmtds
Abustar(aprdcar y
lkenraegkrkmona a
hds prdokenlnkmtds
ekh rka
Er-Snogare Odrva Onru na
Gulamds Kfnoaona
_k dcskrvam ; autdohavks odm
fumondmalnkmtd hnlntaed y sahneas
ek paquktks qunrr`nodsglkeds
Nmaekouaed
fumondmalnkmtd ek
hds autdohavks
Oalcnd ek
autdohavks
fumondmahks
Era- _dmna
Kslkrahea
_amogkz
_uc`krkmtk
aelnmnstratnvaU ko md h n od s K fk ot nv ne ae
Md ga kmtrk`aed nmenoaedrks
eksek Acrnh
Eksodmdonlnkmtd
e kh n lp ao td e k m d
rkpdrtk ek
nmenoaedrks
O ap ao nt ao nm y
skmsncnhnzaonmekha
kmtrk`a dpdrtuma ek
nmenoaedrks
Nm`-Ikhhy Dredkz @LO,@rupd
Fumondmah ek
Oahneae Gulamds Kfnoaona
Md ga rkspdmened hds prdeuotds
md odmfdrlks
Eksodmdonlnkmtd
ekh prdokenlnkmtd
Oapaontaonm km kh
prdokenlnkmtd ek
prdeuotd md
odmfdrlks
Er-Snogare Odrva Onru na
Gulamds Kfnoaona
Md prkskmta amhnsns ek
nmenoaedrks
Eksodmdonlnkmtd
e kh n lp ao td e k m d
amahnzar nmenoaedrks
Amahnzar hds
nmenoaedrks
dpdrtumalkmtk
Er-Snogare Odrva Onru na
G ul amd s K fko tn vne ae
UDUAH AOONDMK_EK LKBDSALNKMUD
>
K_UAED
ZSNLKS
_K@[NLNKMUD
_K@[MED
_K@[NLNKMU
UKSOKS
_K@[NLNKMUD
ODLZHKUD : : :
EK_ASSDHHD : : :
AUSA_AED : : :
MD NMNONAED : : :
ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen`d2 @LO,FD,16:,:1>
@K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE
Vkrsnm2 5
Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstkla ek@kstnm ek Oahneae k nekmtnfnoar dpdrtumneaeks eklkbdra km tdeds hds prdoksds ekh Gdspntah _nlm CdhvarK-_-K-
Fkoga ek khacdraonm ENONKLCSK EK 3:13
OSDMD@SALA 'O[AMED.
AUSNC[UD EKOAHNEAEAFKOUAED
_K@[NLNKMUD 1'HEKSEKH ZSDOK_D.Fkoga2TTTT TTTTTTTTTTTTTT
_K@[NLNKMUD 3'@S[ZDF[MONDMAH EKOAHNEAE.
Fkoga2TTT TTTTTTTTTTTTTTT
_K@[NLNKMUD ?'@K_UNM Z[CHNOA^A[UDODMUSDH.
Fkoga2TTTT TTTTTTTTTTTTTTGAHHAR@D 'Q[K. OA[_A 'ZDSQ[K.
AOONDMK_ EKLKBDSALNKMUD
'ODLD.
ZKS_DMA ^ ZSDOK_D SK_ZDM_ACHK'Q[NKM.
kmk,1? fkc,1?
UNZDEK AOONM
AZSDCAONM ZHAM EK LKBDSALNKMUD NMENOAEDSK_ EK O[LZHNLNKMUD
acr,1?
SKO[S_D_MKOK_ASND_
@S[ZD F[MONDMAH EK OAHNEAE Larna Ku`kmna Sdern`ukz
@KSKMONA $ _[C@KSKMONA 'ZDS ODLZKUKMONA. _uc`krkmona Onkmtnfnoa
HEKS Er-Snogare Odrva M[LKSD AOUNVNEAEK_
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7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012
20/23
DCBKUNVD2
_KSVNOND 'EDMEK.2 KMFKSLKSNA
MD SLA AF KOU AEA N _D >: :12 3: :7
_kl1
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_kl5
_kl1
_kl3
_kl?
_kl5
_kl1
_kl3
_kl?
_kl5
Kstaed DC_KSVAONDMK_ Kstaed DC_KSVAONDMK_ Kstaed DC_KSV
Md sk ga rkahnzaed kh nmstruotnvd
ek ouraondmks ek quklaeds( khedoulkmtd ek atkmonm
edlnonhnarna sk kmoukmtra
eksaotuahnzaed
Eksodmdonlnkmtd
ekhnlpaotdek hamdaotua hn zaonm ek
edoulkmtds
Abustar(aprdcar y
lkenr aegkrkmona ahds edoulkmtds ekh
rka
Alpard _dtd Kmfkrlkrna
Gulamds Kfnoaona
Md ga prkskmtaed nmenoaedrks
eksek acrnh
Eksodmdonlnkmtd
ekh nlpao td ek md
rkpdrtk ek
nmenoaedrks
O apa on ta on m y
skmsncnhnzaonm ekha
kmtrk adpdrtumaek
nmenoaedrks
Nm`-Ikhhy Dredkz @LO,@rupd
Fumondmah ek
Oahneae Gula mds Dp dr tum neae
UDUAH AOONDMK_ 3
K_UAED
ZSNLKS
_K@[NLNKMUD
_K@[MED
_K@[NLNKMU
UKSOKS
_K@[NLN
ODLZHKUD : :
EK_ASSDHHD : :
AUSA_AED : :
MD NMNONAED : :
ODLZHKUD /SKF! /SKF! /S
KM
EK_ASSDHHD /SKF! /SKF! /S
AUSA_AED /SKF! /SKF! /S
MD NMNONAED /SKF! /SKF! /S
(
ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen`d2 @LO,FD,16:,:1>
@K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE
Vkrsnm2 5
Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstkla ek@kstnm ek Oahneae k nekmtnfnoar dpdrtumneaeks eklkbdra km tdeds hds prdoksds ekh Gdspntah _nlmCdhvar K-_-K-
Fkoga ek khacdraonm ENONKLCSK EK 3:13
OSDMD@SALA 'O[AMED.
AUSNC[UD EKOAHNEAE AFKOUAED
_K@[NLNKMUD 1'HEKS EKHZSDOK_D.Fkoga2TTTTTTTTTTTTTTTTTT
_K@[NLNKMUD 3'@S[ZD F[MONDMAHEKOAHNEAE.
Fkoga2TTTTTTTTTTTTTTTTTT
_K@[NLNKMUD ?'@K_UNM A[UDODMUSDH
Fkoga2TTTTTTTTTTTTTGAHHAR@D 'Q[K. OA[_A 'ZDSQ[K. AOONDMK_ EKLKBDSALNKMUD
'ODLD.
ZKS_DMA ZSDOK_DSK_ZDM_ACHK'Q[NKM.
kmk,1? fkc,1?
AZSDCAONM ZHAM EK LKBDSALNKMUD NMENOAEDSK_ EK O[LZHNLNKMUD
acr,1?
SKO[S_D_MKOK_ASND_
@S[ZD F[MONDMAH EK OAHNEAE Larna Ku`kmna Sdern ukz
@KSKMONA $ _[C@KSKMONA 'ZDS ODLZKUKMONA. _uc`krkmona Onkmtnfnoa
+ O[LZHNLNKMUD _K@[NLNKMUD_
HEKS Alpard _dtd @alkz M[LKSD AOUNVNEAEK_
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DCBKUNVD2
_KSVNOND'EDMEK.2 odlpras
MDSLA AFKOUAEA N_D >::123::7
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Ks ta ed DC_KSVAONDMK _ Ks ta ed DC_ KSV AONDMK_ Ksta ed DC_KSVAONDMK_
Aparkokkmkh hnstaed lakstrdkh @OZ,
ZS,3>;,::1aequnsnonmekcnkmksskrvnonds lkenamtkrekmks ekodlpra
y skrvnonds kh ouah skpaspara fnrlas
eksekBumndy mdhdgamfnrlaed- Kh
lamuah ekodlpras skkmoukmtra
eksaotuahnzaed( kh lamuah ek
odmtrataonmmdskkmoukmtrakmha
phamtnhhaek lamuah kspkonfnoaeakmkh
prdokenlnkmtdkhacdraonmy
prkskmtaonmekedoulkmtds
Eksodmdonlnkmtd
ekhnlpaotdek hamda ot ua hn za on m e k
edoulkmtds
Abustar(aprdcar y
lkenr aegkrkmona ahds edoulkmtds ekh
rka
Nm`- Rdr anea
Ckbaramd
Odlpras
Gulamds
_kdcskrvah autnhnzaonm ekh fdrlatdFD,
33:,::?Odmtrdh ekGulkeaekh ouah sk
kmoukmtrakmvkrsnm eksaotuahnzaea( ha
vkrsnmaotuah skkmoukmtrakm nmtramkt
Eksodmdonlnkmtd
ekhnlpaotdek hamd
a ot ua hn za on m e k
edoulkmtds
Abustar(aprdcar y
lkenr aegkrkmona a
hds edoulkmtds ekh
rka
Nm`- Rdr anea
Ckbaramd
Odlpras
Gulamds
_kdcskrvakmkh rkaekahlaom
gulkeaey `dtkras kmhacdek`aedmek
skahlaokmamenspdsntnvds lenods- Md
skrkahnzahnstaekogkqukdek;_
Nm fraks truo tu ra md
aekouaea ek
aoukreda hamdrla
para kh
ahlaokmalnkmtd ek
enspdsntnvds
lenods
Aekouaonm ek
nm fraks truo tura ek
aoukred a ha
mdrlatnvneae
vn`kmtk
Nm`-Laokedmnd
Gkrmamekz
@kstnm ekh
alcnkmtk fns nod
'Nm`kmnkrna.
Fnmamonkrds
Mdsk oulphkodm kh ahlaokmalnkmtd
para enspdsntnvds lenods
Eksodmdonlnkmtdek
hamdrlatnvneae
O ap ao nt ao n m k m
mdrlatnvneae
rkfkrkmtk a
ahlaokmalnkmtd ek
enspdsntnvds
lenods
Nm`- Rdr anea
Ckbaramd
Odlpras
Mdeklukstraaoondmks odrrkotnvas Eksodmdonlnkmtd
ekh nlpao td pdr md
r ka hn zao ndm ek
aoondmks eklkbdra
S ka hn za on m e k
aoondmks
odrrkotnvas
Nm`- Rdr anea
Ckbaramd
Odlpras
Ek7 prdeuotds mdodmfdrlks sdhdgay
rkspukstaek1
Eksodmdonlnkmtd
ekh nlpao td pdr md
r ka hn zao ndm ek
aoondmks eklkbdra
Skspukstadpdrtuma
ekhds prdeuotdsmd
odmfdrlks
Nm`- Rdr anea
Ckbaramd
Odlpras
Mdga rkpdrtaedphamks eklkbdra ah
rkaek Oahneae
Eksodmdonlnkmtd
ekh nlpao td pdr md
r ka hn zao ndm ek
aoondmks eklkbdra
Skahnzaonm
dpdrtumaek phamks
eklkbdra
Nm`- Rdr anea
Ckbaramd
Odlpras
Mdga rkahnzaedaoondmks prkvkmtnvas Eksodmdonlnkmtd
ekh nlpao td pdr md
r ka hn zao ndm ek
aoondmks eklkbdra
S ka hn za on m e k
aoondmks
prkvkmtnvas
Nm`- Rdr anea
Ckbaramd
Odlpras
UDUAH AOONDMK_EKLKBDSALNKMUD
7
K_UAED
ZSNLKS
_K@[NLNKMUD
_K@[MED
_K@[NLNKMU
UKSOKS
_K@[NLNKMUD
ODLZHKUD : : :
EK_ASSDHHD : : :
AUSA_AED : : :
MD NMNONAED : : :
ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen`d2 @LO,FD,16:,:1>
@K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE
Vkrsnm2 5
Vkrnfnoar kh oulphnlnkmtd ysk`unlnkmtd ah _nstklaek@kstnm ekOahn eae kn ekmtnfnoar dpdrtumneaeksek lkbdrakm tdedshds prdoksdsekh Gdspntah _nlm Cdhvar K-_-K-
Fkogaek khacdraonm ENONKLCSK EK 3:13
OSDMD@SALA 'O[AMED.
AUSNC[UD EKOAHNEAEAFKOUAED
_K@[NLNKMUD 1 'HEKSEKH ZSDOK_D.Fkoga2TTTTTTTTTTTTTTTTTT
_K@[NLNKMUD 3 '@S[ZD F[MONDMAHEKOAHNEAE.
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_K@[NLNKMUD ? '@K_UNMZ[CHNOA ^A[UDODMUSDH.
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AOONDMK_EKLKBDSALNKMUD
'ODLD.
ZKS_DMA^ZSDOK_DSK_ZDM_ACHK 'Q[NKM.
kmk,1? fkc,1?
UNZD EK AOONM
AZSDCAONM ZHAM EK LKBDSALNKMUD NMENOAEDSK_ EK O[LZHNLNKMUD
lar,1?
SKO[S_D_MKOK_ASND_
@S[ZD F[MONDMAH EK OAHNEAE LarnaKu`kmnaSdern`ukz
@KSKMONA $ _[C@KSKMONA 'ZDS ODLZKUKMONA. _uc`krkmonaAelnmnstratnva
HEKS Nm`- RdraneaCkbaramd M[LKSD AOUNVNEAEK_
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DCBKUNVD2
_KSVNOND 'EDMEK.2 ALCNKMUK FN_NOD
MDSLA AFKOUAEA N_D >::123::7
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Kstaed DC_KSVAONDMK_ Kstaed DC_KSVAONDMK_ Kstaed DC
Kh prdokenlnkmtd @FU,ZS,::1 oaba lkmdr
sk kmoukmtra eksek Bumnd para rkvnsnm yfnrlas
Eksodmdonlnkmtd
e kh n lp ao td k m h aeksaotuahnzaonm ek
edoulkmtds
Abustar(aprdcar y
lkenr aegkrkmona ahds edoulkmtds ekh
rka
Era- _dmna
Kslkrahea_amogkz
_uc`krkmona
Aelnmnstratnva
Md sk aphnoa ha hnsta ek ogkqukd ek ; s Fahtaek aegkrkmona
a has gkrralnkmtas
ek Oahneae
Khacdraonm y
s k un ln km td a h a
aphnoaonm ekha hnsta
ek ;s
Era- _dmna
Kslkrahea
_amogkz
_uc`krkmona
Aelnmnstratnva
Md eklukstra aotas ek nmeuoonm ek
Lmnoa Fkrmmekz mn ek Vnotdrna Ahfard
Ekf no nkmo na km ha
oapaontaonm(
envuh`aonm ylkenonm ek
aegkrkmona ek hds
prdokenlnkmtds
Skahnzar
oapaontaonm ek hds
e do ulk mt ds e khrka
Er- Bdr k Ahlarnd
Udrrks
Uahkmtd Gulamd
Md sk ga rkahnzaed sk`unlnkmtd a has
aoondmks( odrrkotnvas( prkvkmtnvas d
phamks ek lkbdra
Fahtaek aegkrkmona
a has gkrralnkmtas
ek Oahneae
Skahnzaonm
dpdrtuma ek
sk unlnkmtds a has
enfkrkmtks aoondmks
ekh rka
Era- _dmna
Kslkrahea
_amogkz
_uc`krkmona
Aelnmnstratnva
Fahta ek aegkrkmona a hds prdokenlnkmtds
nlphklkmtaeds ek oahneae(
eksodmdonkmed kh prdokenlnkmtd ek
khacdraonm y prkskmtaonm ek
edoulkmtds
Ekf no nkmo na km ha
oapaontaonm(
envuh`aonm y
lkenonm ek
aegkrkmona ek hdsprdokenlnkmtds
Oa pao nt ao n m y
lke non m e k h as
gkr ralnkm tas ek
Oahneae
Era- Lara
Ku`kmna
Sder`ukz
@rupd Fumondmah
ek Oahneae
_k kmoukmtra km usd kh FD,36:,:37 V?
sdhnontue y kmtrk`a gnstdrnas ohmnoas( kh
ouah sk kmoukmtra km kh hnstaed lakstrd y
km ha nmtramkt km vkrsnm 5-
Eksodmdonlnkmtd
ekhnlpaotdek hamd
aotuahnzaonmek hds
edoulkmtds
_donahnzar y lkenr
aegkrkmona ek hds
e do ulk mt ds e kh
rka
Era- _dmna
Kslkrahea
_amogkz
_uc`krkmona
Aelnmnstratnva
Has odmenondmks ek tracabd ekh arognvd ek
Gnstdrnas sk ektkrlnmam pdr tkmkr pdod
kspaond( ahtas tklpkratura y aouluhaonm
ek pdhvd-
Fahta aekouaonmek
nmf raks truo tu ra y
d r am nz ao nm ekh
rka ekharognvdek
Gnstdrnas Ohmnoas
Aekouaonm ekhrka
ek arognvd ek
Gnstdrnas quk
lkbdrk has
odmenondmks ek kstk-
Era- _dmna
Kslkrahea
_amogkz
_uc`krkmona
Aelnmnstratnva
_k rkahnza trazacnhneae a ha G- Oh /
1:0:;67 pkrtkmkonkmtk ah paonkmtk Huns
Amncah Udvar( nekmtnfnoaed odm oeuha /
0>>?>?:5(km kh tarbktm aparkokm 6:
fdhnds ek prstald( ha gnstdrna tnkmk ls
ek 6: fdhnds y md sk kvnekmona quk kstfdhnaea
Fahtaek aegkrkmona
a hds
prdokenlnkmtds ekh
rka
Abustar(aprdcar y
lkenr aegkrkmona a
hds edoulkmtds ekh
rka
Era- _dmna
Kslkrahea
_amogkz
_uc`krkmona
Aelnmnstratnva
Md eklukstra lkenonm para kvahuar y
ldmntdrkar kh eksklpkd ekh sucprdoksd
Fahtaek aegkrkmona
a h a u tn hn za on m y
lamkbd ek
n me noaed rk s ekkfnonkmona(kfnoaona y
kfkotnvneae
Ldmntdrkar ha
kfnonkmona(kfnoaona y
k fkot nv neae ek hds
enfkrkmtkssucprdoksds
Era- _dmna
Kslkrahea
_amogkz
_uc`krkmona
Aelnmnstratnva
ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen d2 @LO,FD,16:,:1>
@K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE
Vkrsnm2 5
Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstkla ek@kstnm ek Oahneae k n ekmtnfnoar dpdrtumneaeks eklkbdra km tdeds hds prdoksds ekh Gdspntah _nlmCdhvar K-_-K-
Fkoga ek khacdraonm ENONKLCSK EK 3:13
OSDMD@SALA 'O[AMED.
AUSNC[UD EKOAHNEAE AFKOUAED
_K@[NLNKMUD 1'HEKS EKHZSDOK_D.Fkoga2TTTTTTTTTTTTTTTTTT
_K@[NLNKMUD 3'@S[ZD F[MONDMAHEKOAHNEAE.
Fkoga2TTTTTTTTTTTTTTTTTT
_K@[NLNKMUD ?'@K_UA[UDODMU
Fkoga2TTTTTTTTTGAHHAR@D 'Q[K. OA[_A 'ZDSQ[K.
AOONDMK_ EKLKBDSALNKMUD
'ODLD.
ZKS_DMA ZSDOK_DSK_ZDM_ACHK'Q[NKM.
kmk,1? fkc,1? lar,1?
SKO[S_D_MKOK_ASND_
-
7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012
23/23
Md sk rkahnza lkenonm ek hds nmenoaedrks
ek oahneae quk afkotam kh prdoksd-
Fahtaek aegkrkmona
km ha l ke no nm ek
n me noaed rk s ek
Oahneae
Skahnzarha lkenonm
ek nmenoaedrks ek
Oahneae
Era- _dmna
Kslkrahea
_amogkz
_uc`krkmona
Aelnmnstratnva
_k kvnekmonam prdokenlnkmtds
eksaotuahnzaeds km kh rka( Kh hekr y susnmtk`ramtks md odmdokm kh odmtkmned ek
hds prdokenlnkmtds-
Eksodmdonlnkmtd
e kh n lp ao td k m h aeksaotuahnzaonm ek
edoulkmtds
Abustar(aprdcar y
lkenr aegkrkmona ahds edoulkmtds ekh
rka
Era- _dmna
Kslkrahea_amogkz
_uc`krkmona
Aelnmnstratnva
Hncrd ek mdvkeaeks snm kmoackzaed
gdbas(;(1?(15(1; y 16(
Eksodmdonlnkmtd ek
ha mdrla N_D>::1,
3::7
Enhn`kmonar
kmo ackz aeds ekh
hncrd ek mdvkeaeks
Nm`-Buam Lamukh
Krazd
_uc`krkmona
Aelnmnstratnva
_k vkrnfnoa kh @FU,NM,35:,::1 hnlpnkza yeksnmfkoonm ek hds odlpdmkmtks
kxtkrmds ekh odlputaedr y kh @FU, ZS,
35:,::6 kstaondmalnkmtd hds ouahks md sk
rkahnzam ek aoukred a hd edoulkmtaed( md
sk kvnekmona sdhnontue ek oarm(
vkrnfnoaonm ekh kstaed ekh vkgouhd(
vkrnfnoaonm ek sk`urneae-
Fahtaek aegkrkmonakm hds
prdokenlnkmtds ekh
rka
Abustar(aprdcar ylkenr aegkrkmona a
hds prdokenlnkmtds
ekh rka
Nm`-Buam LamukhKrazd
_uc`krkmonaAelnmnstratnva
Md ga rkspdmened hds skrvnonds md
odmfdrlks ek su rka
Eksodmdonlnkmtd
ekh prdokenlnkmtd
Oapaontaonm km kh
prdokenlnkmtd ek
prdeuotd md
odmfdrlks
Era- Lara
Ku`kmna
Sder`ukz
@rupd Fumondmah
ek Oahneae
UDUAH AOONDMK_EK LKBDSALNKMUD
15
K_UAED
ZSNLKS
_K@[NLNKMUD
_K@[MED
_K@[NLNKMU
UKSO
_K@
ODLZHKUD : :
EK_ASSDHHD : :
AUSA_AED : :
MD NMNONAED : :
ODLZHKUD /SKF! /SKF!
KM
EK_ASSDHHD /SKF! /SKF!
AUSA_AED /SKF! /SKF!
MD NMNONAED /SKF! /SKF!
AZSDCAONM ZHAM EK LKBDSALNKMUD NMENOAEDSK_ EK O[LZHNLNKMUD
@S[ZD F[MONDMAH EK OAHNEAE Larna Ku`kmna Sdern ukz
@KSKMONA $ _[C@KSKMONA 'ZDS ODLZKUKMONA. _uc`krkmona Aelnmnstratnva
+ O[LZHNLNKMUD _K@[NLNKMUD_
HEKS _dmna Kslkrahea _amogkz M[LKSD AOUNVNEAEK_
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