tboc company cv 2015
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The Business Organizing Center
Since 1995
Executive Management/ Sales Background Services
Financial Management – Plan and prepare budgets, profit & loss statements; manage general ledger, accounts payable, accounts receivable, daily deposits, and monthly executive financial reports; manage operating costs; enforce company cash control policies and procedures
Operational Management – Develop and implement SOP; implement efficiency improvements to achieve financial goals; utilize planning and staffing methods to assure optimum productivity; plan and facilitate Senior Management meetings as needed;
Human Resource/Leadership Management – Plan and conduct team meetings to inform, educate and recognize employees; recruit, interview, select, train/develop, team building/motivation, evaluate, discipline, and terminate employees; document disciplinary issues
Quality Systems Management - Organizing, scheduling and planning of systems audits for QMS; Develop and maintain Document Data Control and Record Retention for Quality department; Develop and maintain training procedures; coordinated Document Data Control and Record Retention for all Departments; Identify and/or assist in determining quality issues, and course of action for resolution;
Business Operations / Project Management Services
Integration and Cost Management – Develop project plan and budgets; establish timelines for execution and project change control;
Scope Management – Develop and implement project initiation; develop scope change control plan; utilize planning and scope management methods to assure optimum productivity; plan daily Time management meetings for schedule development and schedule control.
Human Resource Management – Utilize Organizational planning for adequate staff acquisition and team development , educate train and develop team members, develop team building/motivation strategies and activities, supervise and evaluate through daily performance audit, discipline, and terminate employees; monitor and document disciplinary issues.
Quality and Risk Management – Develop Process and Workflow Instructions that communicate quality and risk response controls; Ensure all team members meet PPE, tools and OSHA safety requirements; Record any safety issues, accidents or injuries by incident interviews, photos and reports; ensure and maintain compliance with applicable ISO/ OSHA procedures;
Current Projects in Palm Beach County Current Projects in Palm Beach County
Business Plan Development/Sales & Marketing Strategy Development –2015- PRESENT LAKE BUILDING 1927 & FANTASY ISLAND RESTAURANT
West Palm Beach, FL
FN LLC is a private, for profit partnership with a mission to revitalize the 1925 mixed use commercial/residential property located on 311 N. Sapodilla Avenue, in the Progressive Northwest District of Downtown West Palm Beach.
Lake Building 1927 will house Fantasy Island restaurant and provide Bed & Breakfast style accommodations through online reservations.
TBOC will function as Business Developer, Marketing Strategist and business plan writer for both Lake Building 1927 and Fantasy Island Restaurant & Catering. TBOC will assist with property management services and restaurant buildout project management
Accomplishments: Online reservations system development as well as booking segment setup. Strategic Marketing and Business Plan Development are in progress.
Economic Development Project-2014 - PRESENT MACKEY COMMERCIAL PROJECT,
Riviera Beach, FL
The Mackey Convalescent Home was once located on 125 Old Dixie Hwy zoned as general commercial and serviced the Riviera Beach Community for 39 years.This land was purchased by Mrs. Willa Mae Mackey in 1965 and the building for office/kitchen and second building for elderly residents was built in 1970. This nursing home has retired her viability in the healthcare industry to the community and is now schedule for a 21st century facelift. Full renovation concept plans are underway.
TBOC will function as primary Renovation project Manager and New Business Development Strategist and Planning Director
Accomplishments:, Potential Site Plan Concept for “Mackey Café and Suites.
Companies in Palm Beach County Companies in Palm Beach County
Business Operations Training –2013 CEO VENTURES. West Palm Beach, FL
The Center of Enterprise Opportunity (CEO) is a private, non-profit corporation. CEO’s mission is to serve as a sustainable business development and finance institution for low and moderate income entrepreneurs, small and emerging business and community development projects by working to fill the overall need for capital through finance, advisory and advocacy services. www.ceoventures.orgTBOC will function as Workshop trainer for the “Basic Business Start Up Workshop; and Classroom Trainer for the CORE FOUR business planning curriculumAccomplishments: Coming Soon
Economic Development Project-2013 URBAN GROWERS COMMUNITY FARM, West Palm Beach, FL
Urban Growers Community Economic Development Corporation (UGCEDC) will utilize a market based community economic development model using local and regional markets to positively affect the economic, environmental, and social dimensions of the Greater North West Corridor in West Palm Beach. The three areas of activities will be: small business development, workforce development and community economic development. The primary mission is to develop and improve low-income communities and neighborhoods through economic and related development. Activities of the UGCEDC may include projects that promote business development, access to capital for local entrepreneurs, real estate development, small business development, commercial revitalization, housing development and other issues that foster the economic growth and development of the targeted communities. [email protected] will function as a Member of the Board of Directors.Accomplishments:, Consultation for 501 3C Incorporation. Active volunteer in the community planting, maintenance and harvesting. http://wpb.org/sustainability/urban-garden-takes-root-in-west-palm-beach/
Companies in Middle Tennessee
Companies in West Tennessee
New Business Development Project – MANUFACTURERS INDUSTRIAL GROUP,
LLC.2007-2008Jackson, TN
Worked directly with CEO and CFO in development of operations for a new startup company Provided sales and marketing activities whichincluded research, presentations, meetingsCoordinated construction related projects from the quotation phase to the implementation of the projectFunctioned as primary interface between construction site, fabrication manufacturing plant and Structural Engineer to resolve any issues during construction.Assisted plant in determining quality issues, and course of action to resolve those issuesWrote and tracked process deviations and provided data to recover costs.Assisted in sales and marketing activities in the area of research for quality leads and vendor applications for potential project contracts.Assisted with monthly financial Profit and Loss Reporting.
Accomplishments: Program participation: Diversity Business Marketplace 2007 - Nashville, Vanderbilt University Procurement Services Subcontractors Fair- Nashville; Center for Emerging Entrepreneurial Development – Memphis, Successful solicitation for bid contracts in West, Middle and East TN; Weekly travel throughout TN State) Met all milestones for advancement as directed by the CEO and CFO
Project Management2004 – 2005 MANPOWER Murfreesboro, TN
Material Planning & Logistic AnalystContracted for shipping and receiving data processing for G & C Industries/Visteon, LaVergne, TNProcessed all shipping for Nissan production support and standard inventory from the warehouseWorked with Visteon Site Development Team on Warehouse Material flow project (FIFO)Functioned as MP & L Material Analyst assistant for the processing returns, receiving issues, and inventory scraps utilizing SAP databaseProcessed charge backs from Nissan for Finance Department of VisteonAccomplishments: Completed new warehouse layout project with Visteon Project Mgr/MI for full implementation of product FIFO; Worked with SAP database consultants to develop business process procedures for processing returns , scraps and receiving issues; Revised existing chargeback procedure and developed and incorporated online tracking and communication system.
Technical AdministrationContracted to analyze and develop mailing list database for Tennessee Center for Labor Management Relations (MTSU) Murfreesboro, TNTrained staff in computer technology advances and time management software. Consolidated mailing listed for USPS comparison analysisUtilized MS Access database capabilities and FileMaker Pro to design and manipulate data to customize a working database for the Center’s mass mail marketing excel spreadsheetsPrepared profit & loss statement for the Center FinancialsJuly 2003 – April 2004Assisted Coordinator in Annual conference planning and facilitationAccomplishments: Completed Center’s first mass mailing project using mailing list database functions with 4% returned mail
Companies in Middle Tennessee
New Business Development – 2012 Integrity Investments, Clarksville,
TN
Accomplishments: New Business Acquisition Consulting; Prospectus review and Market Analysis; Marketing StrategyDevelopment, Management Training; Standard Operations Procedure (SOP) implementation; 80% ROI in 8 months.
Quality Project -
2010 YATES INC. Smyrna, TNNissan Smyrna Automotive PlantAccomplishments: Setup new Document and record retention system for Rework Quality Department
Companies in Middle Tennessee
Department Development Project2010- 2012 HOLIDAY INN EXPRESS &
SUITES, Mount Juliet, TN
Communicated with Owner and GM regarding initial project scope and requirements of new Brand Relaunch PlanProvided Time Management schedule and Control PlanSubmit ted Plan for cost management and Quality ControlProvide d Team Development and Integration PlanImplemented new procedures and staff departmental training to encompass Brand Relaunch requirements Accomplishments: Revamped operational Procedure and Front Desk Operational processes. IncorporatedOperations orientation training presentation that consolidated the Corporate and Owner vision with the franchise brand standard; Created new cross training job descriptions (Front Desk Event Coordinator, Rooms Control Specialist, Reservations Specialist) as incentive program for experienced Guest Service Representatives (GSR’s); Improved quality scores by 35% in first six months through employee morale focus plan; Increased revenue 30% during 4th quarter 2010 after implementation of new Front Desk operation process change; Increased revenue by 35% after 1st quarter 2011through the implementation of a quality process changes; increased quality rating scorecard 10 full points during 4th qtr 2010 through implementation of Front Desk GSR focus plan; improved Guest review scores by 25% through the implementation of department support strategies for Housekeeping and Maintenance; Provided operational development to maintenance engineer and housekeeping supervisor. Increased Front Desk sales by $40k by implementing up sell incentive programs for Front Desk GSR’s which enable the hotel to earn its first award for “MostImproved Revenue Gross Income” (RGI). Ranked #1 in the Middle TN area during the Month of August for OVERALL SATISFACTION. (OSAT). Maintained #2 Ranking and Top 100 in 2011-2012 for OSAT & Top 10 list for Loyalty Program
Companies in Indiana Companies in IndianaIndianapolis Solid Waste Billing Project
2002-2005 MCKINLEY JONES &
ASSOC, CERTIFIED PUBLIC ACCOUNTS Indianapolis, IN
Worked directly with the City of Indianapolis Solid Waste Division to develop and provide:Daily account billing and customer service assistance to Marion County Residents (commercial & residential)Supervised administrative support staff in property validation research and field site verification of residential propertyAssisted with development and management of the Solid Waste dbase for property owner account billing of invoices, disputes, adjustments, collections and regulatory services according to city ordinance regulationsManaged and submitted monthly A/R & A/P reports to the City of Indianapolis Department of Public Works for Contractor Compensation of selected Waste HaulersAnalyzed, refined and improved existing operations systems for Indianapolis Solid Waste Billing Database Management City projectReviewed, developed, revised and recorded existing operational procedures in manual format Accomplishments: Dbase Customization in MS Access, staff training in operations and customer service, upgraded to executive format formonthly reporting in MS Excel, developed operation procedures using MS Outlook that reduced project expense by 70% and reduced accounts receivable by 35%. Managed operational development during the contract; transitioned operations to offsite remote access capabilities; and redesign Excel and Access reports for electronic reporting;
Financial Analysis - Account Management - Lavenia Funeral Home1997-1998 MCKINLEY JONES & ASSOC, CERTIFIED PUBLIC ACCOUNTS Indianapolis, IN
Provided computer automation using QuickBooks Pro of all accounting operations for monthly invoicing, accounts payable and receivable, expense reports, and records for tax filing,Managed existing general ledger, accounts payable, accounts receivable, daily deposits, and monthly executive financial reports for Trustee and attorneys under Chapter 11 Reorganization proceedings.Setup Automated payroll and tax returns forFederal and State through ADPProperty Development Project (New Acquisition) 2012-2013 COTTAGE AVENUE TOWNHOMES, INOnline Property Management (16 units) Vandalism RecoveryLong-term Construction Renovation PlanningBudget Planning Market StrategyAccomplishments: Initiated Vandalism Recovery Plan by providing budgets and work order schedules as specified by insurance Agency for contractor management by year end 2012.
Companies in Indiana Companies in IndianaNew Business Operations Development Project –2012 SOLARONIC DESIGNS. Indianapolis, IN
Worked directly with CEO in development of operations for a new startup company Provided sales and marketing activities whichincluded research, online media presence, andproduct website design and development.Wrote and tracked process deviations and provided data to recover costs.Prepared monthly financial Profit and Loss Reporting.
Accomplishments: Dbase Customization,
Finance Department Development Project-2000-2001 CROSSROADS BIBLE COLLEGEIndianapolis, IN
Analyzed, refined and improved existing Finance operations systems for entire college operations Reviewed existing procedures, revised, anddeveloped new procedures in manual format.Redefined and managed existing general ledger, accounts payable, accounts receivable, daily deposits through software changes, upgrades and software customizations using QuickBooks Pro; Managed and submitted monthly executive financial reports for College Board of Trustees and banking institutions; refined payroll processing and human resource procedures through software changes and online access; prepared payroll and tax returns for Federal and State.Supervised and provided operational development of department staff for Student Accounts, Accounting, Human Resources and Building Operations.
Accomplishments: Dbase Customization from Peachtree Accounting to QuickBooks Pro, Completed department consolidation and segmentation in accounting Dbase of Accounting, Building Operations, Development and Student Accounts, staff training in operations and computer technology advances, managed operational development during transition.
1997-1998
TBOC FINANCIAL PLANNING SERVICES
Indianapolis, IN
1997-1998 TBOC FINANCIAL PLANNING SERVICESIndianapolis, IN
Accounting Automation Services & TrainingGresk & Singleton, Attorneys at Law Analyzed, refined and improved existing operations systems for accounts payable andreceivableReviewed existing procedures, revised, and developed operations for management of A/R and A/P.Managed existing general ledger, accounts payable, accounts receivable, daily deposits, and monthly financial reports, payroll and tax returns for Federal and State.Supervised administrative support staff and trained new hire for bookkeeping maintenanceAccomplishments: Dbase Automation and customization using QuickBooks Pro, staff training of attorneys in operations and computer technology advances, managed operational development of A/R & A/P during transition.
Accounting Automation ServicesSummers Funeral Home Indianapolis, INProvided computer automation of all accounting operations for monthly invoicing, accounts payable and receivable, expense reports, and records for tax filing,Managed existing general ledger, accounts payable, accounts receivable,Prepared payroll and tax returns for Federal andStateAccomplishments: Dbase Customization using QuickBooks Pro, staff training in operations, managed operational development during transition
Financial Reporting and Auditing ServicesBoatright Funeral Home, Indianapolis, INProvided computer automation of all accounting operations for monthly invoicing, accounts payable and receivable, expense reports, and records for tax filing,Developed and managed general ledger, accounts payable, accounts receivable, daily deposits, payroll and tax returns for Federal and State, and monthly financial reports for Trustee and attorneys under Chapter 11 Reorganization proceedings.Prepared payroll and tax returns for Federal and State.Supervised administrative support staffAccomplishments: Successfully organized financial Dbase Automation and customization using QuickBooks Pro, staff training in operations and computer technology advances, managed operational development of accounting during transition
Operations Management ServicesSavary CleaningIndianapolis, INProvided small business management services for monthly invoicing, general ledger, accounts payable and receivable, expense reports, payroll, taxfiling, marketing and advertising, price negotiations and contract preparations; Customer base of 7- 10 buildings covering 45K sqft for 5 day a week service.
Property Management Services
Property Management
Commercial, Business & Apartment Leasing, Residential LeasingProperty Care Tenant CareOwner CareOnline Property Advertisement Detailed Rental and Vacancy ReportsProperty Owner Accounting and Reporting Property & Tenant AccountingOnline Rental ApplicationsCustomizable Income/Expense Reports Automatic Recurring TransactionsTenant Screening & Criminal History Automated ACH Payments from Tenants Automatic RemindersTenant Online Account Maintenance Online File StorageMaintenance Work OrdersRenovation Scheduling Tenant Notifications Schedule-E Tax Reports
Hotel/ Motel, Boutique, & Resort ManagementRevenue Management – Forecast and
Budgeting reports, LNR Statistics, Regrets/Denial Reports; Weekly Revenue Management; Marketing and Competitive AnalysisOperational Management – Brand standard
Management; Manage efficiency improvements for Sales/Marketing Goals; Daily, Weekly, Monthly forecasting; Maintain and monitor updates of Loyalty Rewards program, Manage Group and Event Guest Services; Oversee daily operations and ensure all onsite departments adhere to operational and safety proceduresHuman Resource/Leadership Management
– Determine staffing requirements through weekly scheduling; Plan and conduct team meetings to inform, educate and recognize employees; recruit, interview, select, train/develop, team building/motivation, evaluate, discipline, and terminate employees; document disciplinary issuesGuest Service Department -Monitor and
maintain control of Guest Satisfaction processes and Guest Service Recovery; Respond to guest concerns and inquires and submit disputes when necessary; Plan safety meetings to inform, educate staff on OSHA Safety in the work place; document incident reports for Worker’s Comp
Economic Development and City Planning Project Team Management (New Construction/ Renovation) -Planning CommitteeOrganizing/Negotiating– International Liaison -
Hotel and Construction
Property Management Services
2012-2014 COTTAGE AVENUE TOWNHOMES, IN
Online Property Management (16 units) Construction Renovation Management Work Order ManagementBudget Planning Market Strategy
2013-2015 RAMADA WORLDWIDE, FLBrand Conversion and Property Management System Training and ManagementHotel Operations (162 Rooms)Sales & Marketing
2010- 2012 HOLIDAY INN EXPRESS & SUITES, TNProperty Management (81 Rooms) StaffingGuest Relations Sales Coordinator OperationsRooms Control and Inspection Housekeeping
2009 COMFORT INN & SUITES, FLFront Office Manager Sales Coordinator Agent Guest Services Night AuditorExecutive Housekeeper/Inspector
2004 BEST WESTERN, TNFront Desk Reception
Industry Brands
2015 ZARA CAFÉ & JAZZ LOUNGE
Event Space Management 1500 sqft Event Coordination TrainingEvent Account Management & TrainingBudget Planning Market Strategy
2015 ATZMON LLC/ DELIVERY INVESTMENTS LLC
Online Property Management (19 Single Family Resident Homes) Construction Renovation Management Work Order ManagementBudget Planning Market StrategyOperations Accounting MgmtInternational Transaction and Investor Profile Management
2015 AIRBNB, FLLake Building 1927 Reservations ManagementBudget Planning Market Strategy
OUR NEW SERVICES ARE READY FOR YOU!
SMALL PROJECTS SERVICES AVAILABLEComputer Automation of Operations: General Clerical Support:Office Structure Organization:Small Business Development Services:
PLEASE SEND YOUR PROJECT REQUEST TO: CONTACT US:www.thebusinessorganizingcenter.comTHE BUSINESS ORGANIZING CENTER (TBOC)–teria mat`am, MBA, BS, CPMP.O. Box 20575 West Palm Beach, FL 33416(850) [email protected] [email protected] [email protected]
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