sys diva product line 2016 presentation

SysDiva Consultants Pvt. Ltd.C - 108, 1st Floor, Sector – 2, Noida, U.P. – 201301, INDIA Ph: +91 422 6774 | www.SysDiva.com

SysDiva Product Line

SysDiva – house of ERP solutions

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BPA Business Processes Analysis BPM Business Process Management

BSI Business Systems IntegrationKMS Knowledge Management Solutions

KPM Knowledge Process ManagementHRMS Human Resource Management System

WFM Workflow ManagementDMS Document Management System

Services

Products

Custom Projects


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SysDiva team – A team of 30+ professional & experienced staff based out of India

Dedicated Project Manager & Team leaders

System analysis & Design teamsQuality team & Delivery team

Development team consisting ofAnalysts, DevelopersDocumentation members,Testing staff, Services staff


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SysDiva’s DMS can enable any organization to build a complete paperless environment. It enables tostore , search & retrieve millions of documents within seconds along with keeping the required securityand access levels as applicable to make the organization stable, secure and efficient. The DMS has theadditional functionality to conduct and monitor the required followup with job wise reports and alerts.

SysDiva – Document Management System, Digitization ERP Solution

FollowupUser Report User Admin UserSearch User Scan User

Search User Scan User Admin User


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Admin Module: Admin can restrict and control over who can do what by assigning the privileges set. Admin can easily create labels which they need for saving a document, by creating the Profile for required set of indexing. Can make it mandatory for the operators to fill before and saving as well as can give operators selection list for a required label.

User Module: User can scan or import an image/ PDF file or even bulk import and index at a go. Once Scanned/ imported user can easily index the document with the predefined labels. The user can go for Search Print & exporting of the document any time at a click of Mouse Button. Manipulate the image just at click of the buttons, Rotate, Skew, Invert, Classify the pages and yes even follow up and track the follow-up history


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Follow-up User Report User Admin UserSearch User Scan User

Search user:This user will have the permissions to search for a document and view the document.Scan user:This user will have the permissions to scan,index and save the documents. This user canalso change the index fields from time to timeas per the requirements. This user can alsosearch and view the documents.

Followup user:This user will have the permissions to create afollowup form, fill the data fields of the form atvarious stages, set reminders and take print ofthe form when ever required. This user will havethe complete required functionality of thefollowup department.Reports user:This user will have the permissions to view various reports and take print outs.

Admin user:This user will have the permissions to create or delete users, assign and modify user permissions



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SysDiva’s DMS is a complete enterprise level Document Management and Workflowsolution which can enable any organization to build a complete Office AutomationSystem and implement a Business Process Automation and Process ManagementSolution.

SysDiva’s DMS is far beyond a DMS rather can be termed as a complete Digitization ERPSolution. This provides every organizations the unified framework for managing, webenabling and delivering digital content that is critical to their success in e-business withworkflow manager Solution that would take care of all the needs of the organization.


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Works with any Database (ask for details)


Complete DMS functionality to scan, index, save and search with document classification, Cabinet and folder selection,user profiling and access control.

The users can search, retrieve the required document and assign it as a job to single or multiple users requesting for therequired action to be taken. The users can reply to the jobs, attach more documents, suspend the job, cancel the job ortransfer the job. The system tracks each job and sends automated alerts and reminders for followup.

The user will be able to create a new e-Job and assign to others, define an SLA for a document or a job, drag and drop –assignment between users, delegate jobs between periods, explore files , folders and cabinets, etc.


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SysDiva DMS provides several SLA and general reports and dashboards for different levels of users right from employee toorganization heads. This helps in tracking the productivity of each employee and also the complete organizational units.The dashboards and reports are available in the form of tabular and graphical animated reports.

SysDiva DMS provides the required architecture to configure the required organizational workflow processes. Theseprocesses will help the users in performing the tasks accurately and quickly. The workflow will show the graphical processmaps and also the status of the job at any given time and date.

SysDiva DMS provides user friendly administrative module through which the organizational admin can perform thefollowing tasks without the help of IT or coding staff: creating users, creating departments, folder, cabinets, assigningpermissions and privileges to users, folders, cabinets, creating eForms, index masters, templates, and much more….



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E-CopsE-Capture

Cheque & Salary deposit Application

Corporate file Management System

Customer file Management System

E-Service

HR file Management SystemHR Leave & Responsibility Management System

ACASESTUDY


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ACASESTUDY

Automating the process for handling of Transfer cheques, Clearance cheques & Salary transfersCheque & Salary deposit Application

Customer feeds the data or imports the data from theexisting Excel file using the DMS application and takes aprintout.The system generates a transaction slip with encrypted 2 Dbarcode on the transaction slip with the requiredtransaction data.

Saves a lot of time for the customers and the bank.Helps to achieve secure and error free transactions within seconds.Easy, convenient and user friendly application to manage. Increased customer satisfaction

Customer signs the transaction slip and submits it to the Bank or send theimage copy through email to the Bank.Bank staff reads the 2D encrypted code using the barcode gun and DMSsystem will receive all the required info and automatically generates theposting code to complete the transaction by just click of a button.


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ACASESTUDY

Centralization of Branch Transaction Processing at Central OperationseCops – Centralized OperationsCentralizing the Branch transactions likeLoans processing, Cheque book request, Transfer Chequesand Accounts opening process, etc.…………..


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ACASESTUDY

Sample process: Centralization process for LoansLoan application is received by the CSR (Customer Support Representative) at the branch.CSR verifies the application and crosschecks the documents with the checklist.Enters the details in the system along with the scanned images of the documents.The system generates a Job-ID. CSR notes the ID on the application and also passes the ID to the customer for future reference.Immediately CRM (Customer Relationship Manager) or Branch Manager receives this Job for verification and authentication. CRM will review the job along with the documents, puts his comments and submits.This job is immediately sent to Central Operations wing (in Head Office or elsewhere).All the incoming jobs will form a queue and will be received by the COPS Loan processors.Depending upon the approval type, the jobs will be automatically routed once the Loan processor verifies the documents and puts his comments.If required the Loan processor will search the digitized Loan back files or returns the job to the branch for further details or information.The job goes through approval cycle management.Once approved, the job is routed to Transaction closure Executive to close the job. Immediately a confirmation response is sent to the branch.

Centralization of Branch Transaction Processing at Central OperationseCops – Centralized Operations


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ACASESTUDY

Digitization of Customer files: Account opening files, Credit card files, Loan files & Fixed depositsCustomer file Management SystemSysDiva Solution - Turnkey solution - Project Planning, Software &Hardware procurement, Execution, Services for digitization andDelivery.

The Key features of the system : On-line Search and view facility throughout the branches and corporate offices, Access level control, Integration with Bank active directory, Custom Reports, Activity log, Weekly automated database upload and update, Print, Save and other features, On-line physical file request process, file updating, file locking features, Backup and restoration facility

Well defined and sate-of -the art workflow process:File inward, file preparation, indexing, scanning, Quality control, Review,Outward, uploading, verification & tracking, Search


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ACASESTUDY

Digitization of Corporate department of the BankCorporate file Management System

Digitization of Corporate Customer files consisting of : Limits / credit Approval advice, Credit proposal, Securities / Credit facility agreement, A/C opening forms, CR forms, Memos, transactions, Call reports / site visit reports, Financial statements model/ analyses/ news/ Correspondence, etc.Simple and easy Search & viewSearch by • Account number • Account Name• Document type• Document category• Document DateEdit option to the AdministratorPrint option, Save as soft copy in the local PC, etc.………..

Complete Usage for Corporate Banking Divisional Staff:DGM, Deputy Heads, Business Unit Heads, Credit Analysts, Account Relationship Managers


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ACASESTUDY

Customer Care Management System

** End of Case Study of Bank **

Complete Customer Care Management System with:• Enhanced Monitoring and Tracking• Tracking of Problems – Trouble Tickets• Accelerated and more efficient processing of Problems• Convenient Access for all staff members and customers• Detailed reporting to support quality assurance and continual improvement• Support for sequence of operation workflows when processing internal or external Problems or Incidents• Ticket Access rights are elated to roles and groups• Ticket Assignment on the basis of Roles and Groups• Status Notifications by email, SMS, Fax• History Data Creation (all correspondences, actions, transactions are stored within History ticket and can be visualized with a simple click• Automated Archiving.


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SysDiva – Call for more solutions

SysDiva Consultants Pvt. Ltd.C – 108, 1st Floor, Sector - 2, Noida, U.P. – 201301, INDIA. Ph.: +91 120 422 6774.Web: www.SysDiva.com

SysDivaHouse of Innovative Future Technologies