Con los muchas opciones de adquisición disponible por las universidades que hacen parte de crue, existen muchos procesos de instalación del software. El esquema siguien-te ayuda a entender cual proceso de instala-ción es aquel correcto en función de la licencia adquirida.
ACROBATCAMPUS
CREATIVECLOUDENTERPRISE
CCPACKAGER
LICENSIGN WEB SITE ADOBE
SI - LICENSING WEB SITE
NO HAY CONSOLLE NO SI
NO S/N NO S/N
CONSOLA WEB CONSOLA WEB
CC PACKAGERCC PACKAGER
CONSOLA WEB
CREATIVECLOUDDEVICE
CREATIVECLOUDNAMED
VIPAGREEMENT
UNIVERSIDAD PARTE DECRUE
NOMBRE
ACUERDO
instalación a través de
Descarga CCPda
NecesitaSerial Number
Apparecen en la consola
14/7/2014 Ayuda de Creative Cloud | Creación de paquetes con licencia de dispositivo
http://helpx.adobe.com/content/help/es/creative-cloud/packager/device-based-licenses.html 1/4
Ayuda de Creative Cloud / Creación de paquetes con licencia de dispositivo
Las licencias de dispositivo para los clientes del sector educativo proporcionan la posibilidad deobtener licencias de software para un ordenador específico en lugar de un usuario designado o conun número de serie. Los usuarios no tienen que iniciar sesión ni introducir un número de serie parautilizar el software. Las licencias están vinculadas a grupos de implementación de ordenadores, quese crean automáticamente cuando realiza un pedido de un producto.
Los clientes del sector educativo deben hacer un pedido VIP con un distribuidor del sectoreducativo autorizado por Adobe a fin de obtener licencia de dispositivo. A continuación, Adobecrea un grupo de implementación para los productos solicitados. Por ejemplo, si adquiere 100licencias completas de Creative Cloud y 50 licencias de Photoshop, se crearán dos grupos deimplementación.
Tras la creación de los grupos de implementación, seleccione el tipo de licencia “Licencia dedispositivo” a fin de ver y seleccionar un grupo de implementación para la creación de paquetes.Cuando finalice la instalación, el paquete intentará activarse. Si no se puede activar en el momentode la implementación debido a que falla la conexión a Internet o a causa de la configuración delproxy, las aplicaciones empaquetadas seguirán ejecutándose. Las aplicaciones harán intentossilenciosos de activación durante siete días; transcurrido este tiempo, dejarán de funcionar.
1. Inicie Creative Cloud Packager y seleccione Creative Cloud para el sector educativo; acontinuación, inicie sesión con su ID de Adobe.
2. Haga clic en Crear paquete para crear un nuevo paquete. También puede elegir Editar paquetey modificar un paquete ya existente.
14/7/2014 Ayuda de Creative Cloud | Creación de paquetes con licencia de dispositivo
http://helpx.adobe.com/content/help/es/creative-cloud/packager/device-based-licenses.html 2/4
3. En la pantalla Detalles del paquete, introduzca la siguiente información:
Nombre del paquete para identificar el paquete de forma exclusiva.
Una ubicación para guardar el paquete.
Seleccione una organización para la que va a crear el paquete. Esta opción solo se muestrasi su cuenta está asociada con varias organizaciones.
En el menú Tipo de licencia, elija Licencia de dispositivo.
4. Haga clic en Seleccionar para abrir la pantalla Seleccionar un grupo de implementación. Hagaclic en Grupo de implementación y, a continuación, en Seleccionar.
14/7/2014 Ayuda de Creative Cloud | Creación de paquetes con licencia de dispositivo
http://helpx.adobe.com/content/help/es/creative-cloud/packager/device-based-licenses.html 3/4
Nota:
El campo Implementado en de Creative Cloud Packager mostrará el número de licenciasimplementadas. En la pantalla Detalles del paquete, haga clic en Siguiente.
5. La pantalla Aplicaciones y actualizaciones muestra la lista de aplicaciones asociada con elgrupo de implementación. Seleccione las aplicaciones y las actualizaciones; a continuación,haga clic en Crear.
La pantalla de resumen muestra el momento en que se crea el paquete.
Para obtener más información, consulte Creación o edición de paquetes.
14/7/2014 Ayuda de Creative Cloud | Creación de paquetes con licencia de dispositivo
http://helpx.adobe.com/content/help/es/creative-cloud/packager/device-based-licenses.html 4/4
Ir al principioMigre de las licencias existentes a las licencias de dispositivo
Si ya dispone de software de Adobe implementado y va a migrar a licencia de dispositivo, consultela sección que corresponda a continuación:
Creative Cloud para el sector educativo
Education Enterprise Agreement (EEA)
Migre desde licencias para usuarios designadosSi ya cuenta con una implementación de Creative Cloud para equipos, use el siguiente flujo detrabajo con el fin de utilizar licencias de dispositivo:
Paso 1
Cree un archivo de licencia para las licencias de dispositivo. Para obtener más información, consulteCrear archivo de licencia.
Paso 2
Los usuarios finales deben cerrar la sesión en Creative Cloud para desactivar la licencia del softwareya existente. Los usuarios pueden cerrar la sesión en la aplicación Creative Cloud o en cualquierotro producto instalado.
Aplicación Creative Cloud: elija > Preferencias > Cuenta y, a continuación, haga clic en Cerrarsesión en Creative Cloud.
Producto instalado: seleccione Ayuda > Cerrar sesión.
Paso 3
Implemente el paquete del archivo de licencia en los ordenadores de los usuarios finales y ejecuteel archivo AdobeSerialization con privilegios de administrador. Este archivo se genera al crearun archivo de licencia.
Migre desde Enterprise Education AgreementLas implementaciones de Enterprise Education Agreement (EEA) ya existentes utilizan licenciasbasadas en números de serie. Para migrar a una licencia de dispositivo, utilice el siguiente flujo detrabajo:
Paso 1
Cree un archivo de licencia para las licencias de dispositivo. Para obtener más información,consulte Crear archivo de licencia.
Paso 2
Para desactivar las licencias de las aplicaciones instaladas actualmente, ejecute el archivoRemoveVolumeSerial con privilegios de administrador en el ordenador del usuario final. Estearchivo se genera al crear un paquete de archivo de licencia.
Paso 3
Ejecute el archivo AdobeSerialization, creado en el paso 1, con privilegios de administrador.Los usuarios podrán a continuación iniciar y utilizar las aplicaciones de Adobe sin tener que iniciarsesión.
Los términos de Creative Commons no cubren las publicaciones en Twitter™ y Facebook.
Avisos legales | Política de privacidad en línea
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Creative Cloud Packager 1.6: Walk-through Presentation Rick Borstein | Principal Solutions Consultant | Digital Media Team
1 Rev. 1.6B
Table of Contents
Packaging Work!ow
Packaging Creative Cloud for Enterprise
Ports and Troubleshooting
Using Offline Media
Creating a License File
Packaging Captivate
Resource Links
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Work!ow for IT Administrators (internet required)
Deploy Package and Exceptions
Package So"ware
Use Creative Cloud Packager to package so"ware (Adobe ID required)
Download Adobe Installers
So"ware downloaded from Creative Cloud by CCP ( or Optional Media)
Serial Number (if not using Named Deployment)
Get Serial Number from Adobe Licensing Website (LWS)
Packaging Tool
Obtain CCP from Adobe Licensing Website or from the Adobe Enterprise Dashboard
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Creative Cloud Packager
Package the following products: § Creative Cloud for teams
§ Creative Cloud for enterprise
§ Captivate
§ Presenter
§ FrameMaker
§ Technical Communicators Suite
§ Photoshop Elements (Mac only)
§ Premiere Elements (Mac only)
3
Converts Adobe’s proprietary installers to industry-standard installers: MSI for Windows PKG for Mac
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Packaging Creative Cloud for enterprise with the Creative Cloud Packager
4
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Step 1: Log into Adobe Licensing Website
1. Go to h#p://licensing.adobe.com
2. Get your CCE Serial Number If Named Deployment is not being used
3. Download Creative Cloud Packager
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Adobe Licensing Website (LWS)
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Step 2: Get your CC Serial Number
What’s the difference between a video and non-video serial number? Adobe video products include $ird Party Components that won’t run properly without using a Video Serial Number.
If your package includes any of the Adobe Video/Audio applications at right, use the Video Serial Number.
Adobe Products which require a Video Serial Number Adobe Premiere Pro Adobe A%er Effects Adobe Audition Adobe SpeedGrade Adobe Prelude
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Step 3: Install Creative Cloud Packager
Launcher Application Installs the Creative Cloud Packager
Important Note You’ll need a Macintosh to package Mac applications
You’ll need a Windows PC to package Windows applications (64-bit recommended)
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Step 4: Accept License Agreement for Creative Cloud Packager
Accept the License Agreement
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Step 5: Select the Enterprise Option
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Best Practice: Use an Institutional Adobe ID Note: We recommend using an institutional ID such as [email protected] rather than an individual’s email address. You can create a forward, alias or distribution list for this purpose.
l l l l l l
Step 6: Log in with your CC Admin Credentials (internet required)
© 2014 Adobe Systems Incorporated. All Rights Reserved.
A. Name the package B. Choose a Save location
A BDesign Team Package C:\Users\IT_Admin\Desktop
Step 7: Name and Con$gure the Package
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Design Team Package C:\Users\IT_Admin\Desktop
Step 7: Name and Con$gure the Package
CChoose Serial Number License to package for traditional deployment: No log-in required, no access to cloud services or storage
DChoose Named License to manage users via the Adobe Enterprise Dashboard or as Trial So"ware
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Design Team Package C:\Users\IT_Admin\Desktop
Step 7: Name and Con$gure the Package
E
E. Choose 32 or 64-bit package (Windows only)
© 2014 Adobe Systems Incorporated. All Rights Reserved.
E. Click for Additional Options
Design Team Package C:\Users\IT_Admin\Desktop
F
Step 7: Name and Con$gure the Package
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Step 8: Advanced Con$guration Options
Mac Screen Shown Cannot disable AIR
via CCP Windows
When enabled, this option redirects updates to your own internal Adobe update server.
D
D
When on, this option allows Admin users to update the so"ware on their own.
C
C
%is option (default) turns off the ability for users to update on their own. IT will manage and deploy updates.
B
B
%e CC Desktop application is a multipurpose utility which requires end-user administrative privileges and internet access. %is option is disabled by default for Creative Cloud for enterprise.
A
A
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Step 9: Enter Volume Serial Number (internet required)
1234 5678 3366 2202 4011 9055
NOTE Not required for
Named User Deployment
Example is not a
valid serial number
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Step 10: Select Package Language (internet required)
Select Package Language*
27 Languages available
For each language option, a new package must be created.
See this link for a list of supported languages by application or service.
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Step 11: Select Applications to Package (internet required)
Enable this option to select and package previous versions
Indicates item has been partially downloaded and updates need to be downloaded.
Indicates item has been fully downloaded and is ready to package.
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Option: Packaging Updates only (internet required)
Click to see available updates
Note: All CC patches are cumulative.
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Option: Packaging Updates only (internet required)
Deselect to create an update-only package
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Click to Package
Step 12: Start Packaging (internet required)
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Step 12: Start Packaging (internet required)
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Step 13: Package Complete (internet required)
Top Tip Creative Cloud applications are large. A full download is over 12GB
To save time, select all the apps and build a Creative Cloud Complete Package and let them download a"er you leave for the day.
All of the installers will be cached which will allow you to quickly build your other packages.
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Installers
Exceptions require additional steps to deploy to end-user workstations.
Step 14: Find the Package Folder
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Installer MSI or PKG $le
Build Folder: Installers
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Exceptions Folder
Exceptions require additional steps to deploy. See: Deploying Exceptions h#p://www.adobe.com/go/ccp_exceptions Open the
ExceptionsInfo.txt $le for instructions
Exceptions Deployer app may be run to push down exceptions to clients.
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Packager Preferences
Click for Preferences
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Cache folder for Downloads
%e Creative Cloud Packager caches downloads. You can set your preferred download folder or purge the download cache to save disk space.
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Exceptions
§ Acrobat XI Pro (Windows only)
§ Must be deployed separately and before the rest of the CC apps
§ CCP serializes Acrobat during the install
§ Advanced tuning of Acrobat may be done with the Acrobat Customization Wizard
§ Muse CC 2014 (Windows only)
§ Must be deployed separately
§ Muse requires an AdobeID at launch for end-users
§ For more details about deploying Muse, see: h#p://helpx.adobe.com/creative-cloud/packager/installing-products-exception-folder.html#If you are installing Adobe Muse
§ Adobe Lightroom (Mac and Win)
Recommendation If your organization already has an approved, working package of Acrobat, use that instead of packaging Acrobat as an exception.
© 2014 Adobe Systems Incorporated. All Rights Reserved.
31
How do I learn about updates?
Keep up to date with the latest Creative Cloud Updates
h#ps://blogs.adobe.com/creativecloudenterpriseupdates
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Command Line Tools Installed with the Creative Cloud Packager
32
Windows: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities
Mac: Applications/Utilities/Adobe Application Manager/CCP/utilities
AUSST
Adobe Update Server Setup Tool § Used to con$gure an in-house Adobe
Update Server
RUM
Remote Update Manager § Remotely update end-user CC
installations § Apply silently to non-admin users
XDA*
Exceptions Deployer Application § Utility to help push out components
which CCP cannot package
APTEE Adobe Provisioning Toolkit Enterprise Edition § Post Serialization § Re-Serialization
* Found in the main CCP folder
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Appendix 1: Ports & Troubleshooting
33
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Ports & Hostnames Required for Creative Cloud Packager
Address Ports
ccmdls.adobe.com 443
ims-na1.adobelogin.com 80 443
ims-prod06.adobelogin.com 443
na1r.services.adobe.com 80 443
prod-rel-ffc-ccm.oobesaas.adobe.com 443
lm.licenses.adobe.com 80 443
ccmdl.adobe.com 80
swupmf.adobe.com 80
swupdl.adobe.com 80
34
%e following host/port combinations may need to be whitelisted in order to package Creative Cloud for Enterprise:
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Problems? Check the CCP Log Files
§ Creative Cloud Packager fails and won’t run? Open the pdapp.log $le in a text editor and search for “ERROR” or “FATAL”
§ Windows: %temp%
§ Mac OS: ~/Library/Logs/
§ Errors running the Creative Cloud Packager? Open the Package Builder log $le in a text editor
§ Windows: %temp%
§ Mac OS: ~/Library/Logs/ Package Builder log is named as follows: AdobePBhhmmss_ddmmyy.log where hhmmss_ddmmyy = hour|minute|second_date|month|year
§ View the list of common installation and launch log errors
§ h#p://helpx.adobe.com/x-productkb/global/installation-launch-log-errors-creative.html
35
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Appendix 2: Offline Media Work!ows
36
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Offline Media Work!ows
Adobe can provide DVD Media to customers who meet these criteria:
§ %e customer is a government or enterprise organization who cannot connect to the Internet to download for security reasons
§ %e customer has a slow Internet connection because they are based in a country without good broadband infrastructure
37
Note: An internet connection is still required for license validation and to download certain application components.
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Offline Media: Select Media
38
Click Folder to select Offline Media
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Offline Media: Locate Media
39
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Offline Media: Extract Media
40
D:\Adobe Dreamweaver CC
Click to Extract Media
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Offline Media: Extract Media
41
D:\Adobe Dreamweaver CC
Click Done
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Appendix 3: Creating a License File
42
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Why create a License File?
Convert a Trial license to a Serialized License
Convert a Serialized License to a Trial or Named User License
Migrate from Creative Cloud for teams to Creative Cloud for enterprise.
43
Solve the common serialization issues with the Creative Cloud Packager
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Step 1: Create License File
© 2014 Adobe Systems Incorporated. All Rights Reserved.
A. Name the package B. Choose a Save location
A BSerialize Design Team C:\Users\IT_Admin\Desktop
Step 2: Name the Package and Set Save Location
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Step 3: Enter Volume Serial Number (internet required)
8555 9021 4988 7541 2323 5002
Example is not a valid serial
number
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Build Complete
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Serialization
Remove a Volume Serialize Number
Installer Folder for Serialization
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Appendix 4: Packaging Adobe Captivate
49
© 2013 Adobe Systems Incorporated. All Rights Reserved.
Step 1: Log into Adobe Licensing Website
1. Go to h#p://licensing.adobe.com
2. Get your Captivate Serial Number
3. Download Creative Cloud Packager
© 2013 Adobe Systems Incorporated. All Rights Reserved.
Adobe Licensing Website (LWS)
© 2013 Adobe Systems Incorporated. All Rights Reserved.
Step 2: Get your Captivate Serial Number
Note: You will need a different serial number for Mac and Windows.
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Step 3: Create a Package
© 2014 Adobe Systems Incorporated. All Rights Reserved.
A. Name the package B. Choose a Save location
A BeLearning Team Package C:\Users\IT_Admin\Desktop
Step 4: Name the Package and Set Save Location
© 2014 Adobe Systems Incorporated. All Rights Reserved.
C:\Users\IT_Admin\Desktop
Step 5: Name and Con$gure the Package
E. Choose 32 or 64-bit package (Windows only)
eLearning Team Package
C
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Step 6: Enter Volume Serial Number (internet required)
2599 3333 2120 4587 4011 9055
Example is not a valid Captivate
serial number
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Step 7: Select the Package Language and App
Select Package Language
Your ETLA contract with Adobe speci$es which languages are included.
For each language option, a new package must be created.
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Option: Packaging Updates only (internet required)
Click to see available updates
Note: All patches are cumulative.
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Option: Packaging Updates only (internet required)
Deselect to create an update-only package
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Click to Package
Step 12: Start Packaging (internet required)
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Step 12: Start Packaging (internet required)
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Step 13: Package Complete (internet required)
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Installers
Exceptions require additional steps to deploy to end-user workstations.
Step 14: Find the Package Folder
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Installer MSI or PKG $le
Build Folder: Installers
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Exceptions Folder
Exceptions require additional steps to deploy. See: Deploying Exceptions h#p://www.adobe.com/go/ccp_exceptions
Open the ExceptionsInfo.txt $le for instructions
Exceptions Deployer app may be run to push down exceptions to clients.
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Appendix 5: Resource Links
66
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Resources
§ Creative Cloud Updates Blog h#ps://blogs.adobe.com/creativecloudenterpriseupdates/
§ Creative Cloud Packager Help h#p://helpx.adobe.com/creative-cloud/packager.html
§ Deploying Exceptions h#p://www.adobe.com/go/ccp_exceptions
§ Deploying Muse CC 2014 h#p://helpx.adobe.com/creative-cloud/packager/installing-products-exception-folder.html#If you are installing Adobe Muse
§ Creative Cloud for Enterprise Help h#p://helpx.adobe.com/creative-cloud/creative-cloud-enterprise.html
§ Adobe Installation and Licensing Blog h#p://blogs.adobe.com/oobe/
§ Acrobat Enterprise Toolkit for Acrobat h#p://www.adobe.com/devnet-docs/acrobatetk/
§ Deploying Adobe Acrobat with the Creative Cloud h#p://helpx.adobe.com/creative-cloud/packager/deploying-acrobat.html
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Resources
§ Deploying Adobe packages with ARD h#p://helpx.adobe.com/creative-cloud/packager/deploying-packages-ard.html
§ Deploying Adobe packages with SCCM h#p://helpx.adobe.com/creative-cloud/packager/deploying-packages-sccm.html
§ Deploying Adobe Packages with %ird Party Tools h#p://helpx.adobe.com/creative-cloud/packager/using-third-party-deployment-tools.html
§ Using the Remote Update Manager (RUM) h#p://helpx.adobe.com/creative-cloud/packager/using-remote-update-manager.html
§ Using the Update Server Setup Tool (AUSST) h#p://helpx.adobe.com/creative-cloud/packager/update-server-setup-tool.html
§ Creative Cloud for enterprise Network Endpoints h#p://helpx.adobe.com/content/dam/help/a#achments/Creative_Cloud_for_enterprise_Service_Endpoints.pdf
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Adobe Enterprise Dashboard Resources
§ Adobe Enterprise Dashboard Help h#p://helpx.adobe.com/creative-cloud-enterprise/help/aedash.html
§ Introduction to Adobe Enterprise Dashboard (Video) h#ps://tv.adobe.com/watch/creative-cloud-for-enterprise/introduction-to-adobe-enterprise-dashboard/
© 2014 Adobe Systems Incorporated. All Rights Reserved.