Download - CQM Presentation Aug-09
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US Army Corps of Engineers
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CONSTRUCTION QUALITYMANAGEMENT
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Construction Quality
Management (CQM)
All control and assurance activities toachieve that quality which is established by
the contract and to do so in a safe manner.
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What is Quality?
Conformance To Approved Scope Requirements
(e.g., Contract Plans and Specifications)
Nothing More, Nothing Less
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The Two Roles in Construction
Quality Management
Contractor
(Quality Control)
Government
(Quality ssurance)
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Establish contract construction requirements
Assure contract compliance
(Check adequacy of QC)
Make payments
for satisfactorily completed work
Communications/Partnering Monitor safe methods/conditions
Government Role (QA)
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Develop, maintain, and utilize a QC Program, including
the Plan, Organization and Commitment to Execute QC
Performance according to the QC Plan
Produce a quality product in compliance with terms ofcontract requirements in a safe and timely manner
Contractor's Role (QC)
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Quality Assurance Plan:
Government management tool establishing:
Organization (responsibility and authorities)
Plans staffing
Plans for training
Plans pre-award activities
Identifies surveillance activities
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The Quality Control Plan
The participants will be able to:
Explain the purpose of the Quality Control Plan.
Identify the components of the QC Plan.
Describe the Three-Phase Control System.
Describe the submittal review process.
Explain the acceptance process.
OBJECTIVES
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Quality Control Plan
Focuses on Quality Control,
makes contractor PLAN work.
Must be comprehensive,
detailed, logical and projectspecific. It must also be
realistic and kept current.
Must address Quality Control
for each definable feature of
work.
Contractor
QC PLAN
Contract No. XXXX-XX
Foundation Upon
Which Quality WorkIs Built.
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Governing Requirements
ER 1180-1-6 requires Government to make
contractor develop and execute a quality
control plan.
Unified Facility Guide Specs. Section 01451
Contractor Quality Control requiresContractor to develop and execute a quality
control plan.
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CQC Plan Contents
Contractor Quality Control Organization
Qualifications, Duties, Responsibilities, and Authorities
Letters ofDirection
Submittal Management
Control Testing
Three-Phase Control Procedures
Deficiency Tracking
Documentation
Definable Features of Work
Completion Inspection
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"Definable Feature of Work"
A task which is separate and distinct from
other tasks and has separate controlrequirements.
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3 Phase Control System
Preparatory Inspection
Initial Inspection
Follow-Up Inspection
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Preparatory Phase
Actions in advance of beginning work on a definable feature
of work:
Verify Submittal Approval
Discuss Contract Requirements
Discuss Controls/RepetitiveDeficiencies
Discuss Testing Requirements
Accident Hazard Analysis
Physical Check of Materials
Equipment Checks [Safety]
Check Preliminary Work
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Initial Phase
Review Preparatory Meeting Minutes.
Ensure each feature of work is started correctly.
Establish standard of workmanship.
Discuss requirements.
Evaluate controls.
Review adequacy of Activity Hazard Analysis.
Review Activity Hazard Analysis with each worker.
Resolve differences.
Repeat (as needed).
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Follow-Up Phase
Checking Continuation of Compliance
On Completed and Ongoing Work
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Review and Acceptance of QC Plan
Participants
Onsite QA Representative
Project Engineer
Area/Resident Engineer
Steps
Does it meet specs?
Is it feasible?
Changes?
Distribute
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Key Points to Look for in Reviewing
the Contractor Control Plan
Does the plan adequately cover control of allfeatures of the contract?
Is CQC staff adequately sized to maintain quality
and accomplish tests required?Staffing may change during the course of theproject
Has the person responsible for each definablefeature of work, all testing and submittal controls
and review processes been defined?
Do the qualifications and training of the staffappear adequate for the control and testingrequirements?
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Key Points to Look for in Reviewing
the Contractor's Plan
(Continued)
Is the delegation of responsibility and authority to the CQCrepresentative clear?
Are the organizational lines of authority and responsibility clear?
Are individual control and test duties clearly assigned?
Do the proposed quality control and test report forms include all therequired features and reporting items?
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CQC Plan Acceptability isContingent on Satisfactory
Performance During Construction.
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QC plan should be reviewed and
possibly revised when construction
does not comply with the contract.
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Government Quality
Assurance
The participants will be able to:
Describe the responsibilities of QA personnel.
Explain the purpose and importance of the ContractorsQuality Control (CQC) Report.
Explain the purpose and importance of the GovernmentsQuality Assurance (QA) Report.
Discuss the objectives of testing.
Describe completion inspection procedures.
OBJECTIVES
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Three Phase Control
System
Preparatory Phase
Initial Phase
Follow-Up Phase
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Preparatory Phase
Be Prepared: Specifications
Submittals
QC Plan
Repetitive Problems The Meeting:
Belongs to Contractor
Right People There
Covers All Requirements
Submittals Addressed
Controls Discussed Safety (Activity Hazard Analysis)
After the Meeting: Material Checked
Equipment Checked
Visit Work Area
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Initial Phase
Contractor Lead
Safety (Activity Hazard Analysis)
Evaluation of Controls and Workmanship
Proceed orReconvene Preparatory Phase
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Follow-Up Phase
Safety (AHA to workers)
Planned Activities
Independent Checks
Independent Tests
Failures Prompt Control Changes
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Documents (Report-Test Results) Are
The Proof Of QC Accomplished
Document Must Be:
Evidence of Quality Control Activities
accomplished Used to verify quality control activities,
testing, and ongoing work
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Characteristics of QC Report
Emphasis on Controls
Factual
Thorough
Concise
Accurate
Neat/Legible
Free from Personal Opinion
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Appropriate CQC
Reports Contain Contract number
Work placed-date
Type and number of control activities
Results of control activities
Nature of defects-causes for rejections
Proposed remedial actions
Corrective action taken
Statement that all work accomplished during reporting
period complies with contract - and signed
Safety checks
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QA Reporting
Daily factual record of QA activities
Days of no work and reasons
Work activities
QC control activities attended
Verification activities Assurance tests and results
Instruction given and reaction
Controversial matters in detail
Weather
Visitors
Miscellaneous remarks
QAR signature
Review QC report, attach and file
Do not initial or annotate QC report
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Characteristics of QA Report
Emphasis on assurance activities
Factual
Thorough Concise
Accurate
Neat/Legible Free from personal opinion
No repeat of QC information
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Test Types
Contractor Control Testing
ContractorVerification Testing
Government Assurance Testing
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Contractor Testing
Outlined in QC plan
Performed by contractor or a validatedlaboratory
List of tests and who will perform
Contract is only a minimum
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Completion Inspection
ContractorResponsibilities:
Prepare Punch List Plan and Coordinate Corrections
Document in QC Report
Re-inspect When Deficiencies corrected
Notify Government for Pre-final Inspection
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Completion of Work
Government Responsibilities:
Monitor as-built drawings
Assure submission of O&M manuals Commissioning/performance test participation
Assure O&M training occurs
Assure contractor performs punch-out inspection
Assure contractor corrects deficiencies Conduct pre-final inspection
Participate in final acceptance inspection
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Double Check Needed
For ObtainingCompliance
Single Check Is Not Quality Management
QC QA