conflict egl-103 presentation
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8/3/2019 Conflict EGL-103 Presentation
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Group MembersGroup Members Roll NumbersRoll Numbers
Sheeraz Rajper.
Sarfaraz Ahmed.
Abdul Samad.
Mufaddal Imran.
BBBB--19621962
BBBB--19681968
BBBB--19501950
BBBB--19891989
Conflict In InterpersonalConflict In Interpersonal
RelationshipsRelationships
Subject Teacher: Sir Jahangir Yqoob.
8/3/2019 Conflict EGL-103 Presentation
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CONFLICT IN INTERPERSONALCONFLICT IN INTERPERSONAL
RE
LAT
IO
NSHIPSRE
LAT
IO
NSHIPS
Refers to a disagreement between orRefers to a disagreement between oramongamong connectedconnected individuals: close friends,individuals: close friends,lovers, or family members etc.lovers, or family members etc.
Conflict is a part of every interpersonalConflict is a part of every interpersonal
relation.relation.
8/3/2019 Conflict EGL-103 Presentation
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CONFLICT IN INTERPERSONALCONFLICT IN INTERPERSONAL
RELATIONSHIPSRELATIONSHIPS
Nature of Conflict Nature of Conflict
Conflict Resolution StagesConflict Resolution Stages
Conflict Management StrategiesConflict Management Strategies
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NATURE OF CONFLICTNATURE OF CONFLICT
Negative and Positive Effects of Conflict Negative and Positive Effects of Conflict Different people see the things differently.Different people see the things differently.
conflict is inevitable (conflict is inevitable (unavoidableunavoidable).).
Negative Effects:Negative Effects: among the disadvantages itsamong the disadvantages itsthe one, unfair fighting methods and focus onthe one, unfair fighting methods and focus onHurting each other.Hurting each other.
Positive Effects:Positive Effects: among the advantages its theamong the advantages its theone forces you to examine the problem andone forces you to examine the problem andwork towards a potential solution.work towards a potential solution.
8/3/2019 Conflict EGL-103 Presentation
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NATURE OF CONFLICTNATURE OF CONFLICT
Content and Relationship ConflictsContent and Relationship Conflicts
Content conflict:Content conflict:
Centers on objects, events,Centers on objects, events,and persons.and persons.
These includes million of issues that you argue andThese includes million of issues that you argue andfight about daily.fight about daily.
Relationship conflicts:Relationship conflicts: Conflict concern withConflict concern withthe relationship between the individuals.the relationship between the individuals.
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NATURE OF CONFLICTNATURE OF CONFLICT
Culture and Conflict Culture and Conflict
CultureCulture influences the topics, people fight influences the topics, people fight about as well as ways of dealing may beabout as well as ways of dealing may beappropriate or inappropriate.appropriate or inappropriate.
Culture also evaluates conflict strategies.Culture also evaluates conflict strategies. (woman(woman
value).value).
8/3/2019 Conflict EGL-103 Presentation
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NATURE OF CONFLICTNATURE OF CONFLICT
Gender and Conflict Gender and Conflict
Conflict differs in genders, like asConflict differs in genders, like as
ManMan--man conflict = short time period conflict.man conflict = short time period conflict.
WomanWoman--woman conflict= long time, assertive.woman conflict= long time, assertive.
ManMan--woman conflict= short time, nonwoman conflict= short time, non--assertive.assertive.
Flooding accurse at 10 heartbeats/min more thanFlooding accurse at 10 heartbeats/min more thannormal.normal.
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NATURE OF CONFLICTNATURE OF CONFLICT
Online ConflictsOnline Conflicts
Spamming= sending unwantedSpamming= sending unwantedmessages.messages.
Junk mail= sending commercialJunk mail= sending commercial
messages.messages.
Flaming= an angry or insultingFlaming= an angry or insulting
message.message.
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CONFLICT RESOLUTION ST AGESCONFLICT RESOLUTION ST AGES
8/3/2019 Conflict EGL-103 Presentation
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CONFLICT RESOLUTION ST AGESCONFLICT RESOLUTION ST AGES
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CONFLICT RESOLUTION ST AGESCONFLICT RESOLUTION ST AGES
DefineDefine thethe conflict conflict
DefineDefine thethe content content && relationshiprelationship issuesissues..
DefineDefine thethe problemproblem inin specificspecific termsterms:: dodo not not talktalk about about generalgeneral talktalk onon specificspecific thingsthingsrelatedrelated toto problemproblem..
FocusFocus onon present present .. avoidavoid gunnygunny sacking,sacking, dodo not not discoverdiscover thethe past past conflict,conflict, talktalk about about present present..
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CONFLICT RESOLUTION ST AGESCONFLICT RESOLUTION ST AGES
EmpathizeEmpathize:: seesee thethe conflict conflict withwith othersothers point point of of viewview..
Avoid Avoid blamingblaming..
DemonstrateDemonstrate empathicempathic understandingunderstanding:: showshowyouryour feelingsfeelings toto otherother personperson..
Avoid Avoid mindmind readingreading:: dodo not not trytry toto readread otherother
personspersons mindmind askask questionsquestions forfor clarificationclarification..
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CONFLICT RESOLUTION ST AGESCONFLICT RESOLUTION ST AGES
Examine possible solutionExamine possible solution
Try to identify as many solutions as possible.Try to identify as many solutions as possible.
Look for winLook for win--win solution.win solution.
Carefully weigh the rewards and costs of eachCarefully weigh the rewards and costs of eachsolution.solution.
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CONFLICT RESOLUTION ST AGESCONFLICT RESOLUTION ST AGES
Test the solutionTest the solution
Test the solutionTest the solution mentallymentally::how does it feel now? How will it feelhow does it feel now? How will it feeltomorrow? Are you comfortable with it?tomorrow? Are you comfortable with it?
Test the solution inTest the solution in practicepractice: put solution in: put solution in
operation. If it doesnt works try for the next operation. If it doesnt works try for the next solution.solution.
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CONFLICT RESOLUTION ST AGESCONFLICT RESOLUTION ST AGES
EvaluateEvaluate thethe solutionsolution
TheThe fact fact hat hat :: FactsFacts andand figuresfigures..
TheThe fellingfelling hat hat :: EmotionalEmotional responsesresponses..
TheThe negativenegative argument argument hat hat..
TheThe positivepositive benefitsbenefits hat hat..
TheThe creativecreative newnew ideaidea hat hat..
TheThe controlcontrol of of thinkingthinking hat hat..
8/3/2019 Conflict EGL-103 Presentation
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CONFLICT RESOLUTION ST AGESCONFLICT RESOLUTION ST AGES
Accept and Reject the solution Accept and Reject the solution
Try dont to repeat the mistakesTry dont to repeat the mistakeswhich causes the conflicts.which causes the conflicts.
Attack your negative feelings. Attack your negative feelings.
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CONFLICT MANAGEMENT CONFLICT MANAGEMENT STRATIGIESSTRATIGIES
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CONFLICT MANAGEMENT CONFLICT MANAGEMENT STRATIGIESSTRATIGIES
Avoidance and Fighting Avoidance and Fighting Actively Actively
NonNon--negotiationnegotiation: type of : type of avoidanceavoidance
SilencerSilencer: technique that : technique that silence other person.silence other person.
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CONFLICT MANAGEMENT CONFLICT MANAGEMENT STRATIGIESSTRATIGIES
Force and TalkForce and Talk
Force may be emotional orForce may be emotional orphysical.physical.
Not to deal with issue but Not to deal with issue but
to force their position.to force their position.
8/3/2019 Conflict EGL-103 Presentation
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CONFLICT MANAGEMENT CONFLICT MANAGEMENT STRATIGIESSTRATIGIES
FaceFace--Detracting and FaceDetracting and Face--EnhancingEnhancingstrategiesstrategies
FaceFace--Detracting= negative expressions.Detracting= negative expressions.
FaceFace--Enhancing= positive expressions.Enhancing= positive expressions.
Treating other person as in competent, asTreating other person as in competent, asunable or bad.unable or bad.
Belt lining.Belt lining.
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