思科騰迅通 8.6 版的版本說明 - cisco · k " ö n ¥ s Ê p ð j g ý h ø 附註 + @ e...

思科騰迅通 8.6 版的版本說明

3 29, 2013

8.6

http://tools.cisco.com/support/downloads/go/Model.x?mdfid=283454590

內容• 1

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簡介 8.6 Hotfix

24

美洲總部：Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA

http://www.cisco.com/cisco/software/type.html?mdfid=283454590&catid=278875240

系統需求

系統需求• 2

• 3

• 4

• 8 Cisco Unified IP

網路需求

表 1 Cisco Unified Client Services Framework 之入埠流量所使用的連接埠

連接埠通訊協定說明

16384-32766 UDP (RTP) Cisco Unified Communications Manager

Cisco Unified Communications Manager System Guide（Cisco Unified Communications Manager 系統指南）

http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_maintenance_guides_list.html

表 2 Cisco Unified Client Services Framework 之出埠流量所使用的連接埠

連接埠通訊協定說明

69 UDP (TFTP) TFTP

80 TCPHTTP

Cisco WebEx Cisco Unity Connection

143 TCPIMAP

Cisco Unity Connection

443 TCPHTTPS

Cisco WebEx Cisco Unity Connection

993 IMAP (SSL)


2748 TCP (CTI) Cisco Unified Communications Manager CTIManager

4224 TCP (CAST)

CAST IP Phone

5060 UDP/TCP (SIP)

5061 TCP SIP

7993 IMAP (TLS)


8443 TCP Cisco Unified Communications Manager IP (CCMCIP)

16384-32766 UDP RTP

2思科騰迅通 8.6 版的版本說明

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http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_maintenance_guides_list.html http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_maintenance_guides_list.htmlhttp://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_maintenance_guides_list.htmlhttp://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_maintenance_guides_list.html

系統需求

伺服器需求

表 3 思科騰迅通伺服器需求

項目版本

Cisco Unified Communications Manager

9.0

8.6(1) 8.6(x)

8.5(1) 8.5(x)

8.0(1) 8.0(x)

7.1(3) 7.1(x)

附註 Cisco Unified Client Services Framework

Cisco Unified Communications Manager Business Edition 3000

8.6(1) 8.6(x)

Tencent RTXS 2012 Cisco (8.1.867.202)

Tencent RTXS 2011 Cisco (8.1.224.202)

Cisco Unity Connection 8.6(1) 8.6(x)

8.5(1) 8.5(x)

8.0(1) 8.0(x)

7.1(4) 7.1(x)

•

• / Cisco Unity Connection

Cisco WebEx Meetings Server

• Cisco WebEx Meetings Server 1.0

Cisco WebEx • Cisco WebEx (Cisco WebEx SaaS)

Cisco Unified MeetingPlace • Cisco WebEx Cisco Unified MeetingPlace 8.5 Cisco WebEx 2

Cisco TelePresence MCU 4501

4500

4200

Cisco IOS Cisco IOS 3 (PVDM3) 2 (ISR G2)


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系統需求

用戶端電腦需求

硬體需求

經過測試的視訊裝置

• Cisco VT Camera III

• Lenovo C3010

• Logitech Portable Webcam C500

• Logitech Quickcam C200

• Logitech Quickcam C500

• Logitech Qucikcam C905 for Notebooks

• Logitech QuickCam Pro 9000

Cisco Unified Videoconferencing

(MCU)

7.0

5.6

Cisco Unified Survivable Remote Site Telephony

8.6 IOS 15.1(4)M Cisco Unified Communications Manager 8.6

8.5 IOS 15.1(3)T Cisco Unified Communications Manager 8.5

8.0 IOS 15.1(1)T Cisco Unified Communications Manager 8.0

7.1 IOS 12.4(22)YB Cisco Unified Communications Manager 7.1

表 4 桌上型電腦及筆記型電腦的音訊及視訊在各種模式下的硬體需求

項目僅音訊 QCIF CIF VGA 720HD

512 MB 512 MB 512 MB 1 GB 2 GB

Windows (WEI)

1

1. Windows XP WEI

2.2 2.2 3.0 4.8 5.9

64 MB 64 MB 64 MB 128 MB

I/O USB USB 2.0 USB 2.0

HDMI

表 3 思科騰迅通伺服器需求（續）

項目版本


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系統需求

• Microsoft LifeCam Cinema HD

• Microsoft LifeCam VX-6000

• Tandberg PrecisionHD

• Unisplendour V18

• Acer Aspire 4540

• Acer Aspire 4732Z

• Acer TravelMate 8371

• Dell Latitude E6500

• Dell Inspiron 1464

• Dell Precision P03t

• Dell Vostro 320

• Dell Vostro 1014

• Dell XPS M1330

• HP Compaq 2710p Notebook PC

• HP Compaq Presario CQ41

• HP EliteBook 2530p

• Lenovo IdeaPad Y550

• Lenovo ThinkPad X200

• Lenovo ThinkPad T400

• Lenovo ThinkPad T500

• Lenovo ThinkPad W500

• Lenovo ThinkPad SL410

• Sony Vaio VGN-CS290

• Sony Vaio VPCS1100C

• Toshiba Portege T131

經過測試的音訊裝置

• ClearOne CHAT 50 USB

• Jabra GN8110 USB

• Jabra GN8120 USB

• Jabra GN2100

• Jabra GN2000

• Jabra GN9350


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系統需求

• Jabra GN5390

• MAQ PM650

• Nokia BH-104

• Nokia BH-105

• Ovann OA-G10

• Plantronics CS60

• Plantronics DA60 USB

• Plantronics DSP-400

• Plantronics DA55 USB

• Plantronics Voyager 510SL Bluetooth USB

• Polycom CX100 Speakerphone USB

• Samsung WEP200

• Steel Series SteelSound 4H

附註 Jabra GN9350

軟體要求

表 5 思科騰迅通的軟體需求

項目說明

• Windows 7 Professional Enterprise Ultimate 32 64 1

• Windows Vista SP2 DirectX 10 32

• Windows XP SP2 SP3 DirectX 9.0c 32

附註

DirectX

1. 64 Windows 7

Tencent RTXC 2011 Cisco (8.1.224.210)

附註 64 Windows 7 C:\Program Files 32

C:\Program Files 64 C:\Program Files (x86)


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系統需求

軟體互通性

Cisco UnifiedClient Services Framework Cisco Unified Client Services Framework

• Cisco UC Integration for Microsoft Office Communicator

• Cisco UC Integration for Microsoft Lync

• Cisco UC Integration for Cisco WebEx Connect

• Cisco Unified Personal Communicator

• Cisco Unified Video Advantage

• Cisco Jabber for Windows

• Cisco Jabber Web Tool Kit Web

用於思科騰迅通的轉碼器

視訊轉碼器

• H.264/AVC

音訊轉碼器

• G.711a G.711µ

• G.722

• G.729a G.729b

• Internet Low Bit Rate Codec (iLBC)

• Internet Speech Audio Codec (iSAC) iSAC Cisco Unified Communications Manager8.0 Cisco Unified Communications

經過測試的 VPN 用戶端

VPN

• Cisco VPN Client

• Cisco AnyConnect


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系統需求

Cisco Unified IP 電話需求 6 Cisco Unified IP

(SCCP) (SIP)

表 6 思科騰迅通可以控制的電話

電話 SCCP SIP 支援視訊使用 CASTCisco IP Communicator

9971

9951

8961

8945 1

8941 1

7985G

7975G 1

7971G2 1

7970G2 1

7965G 1

7962G 1

7961G-GE2 1

7961G2 1

7960G

7945G 1

7942G 1

7941G-GE2 1

7941G2 1

7940G

7931G

7925G

7921G

7920G2

7912G2

7911G 1

7910G2

7906G

7905G2

7902G2

6961

6941


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系統需求

SCCP Cisco Unified Communications Manager PC

22 Cisco Unified IP

附註 7931G Cisco Unified Communications Manager 無變換

關於音訊及視訊品質

•

•URL http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/8x/uc8x.html

Cisco Unified IP

• CPUCPU 75 100%

•

•

•

• CPU CPU

•

20

6921

6911

1. SCCP SCCP 9.2(1) 9.2(1)ES1 CSCtq48538 CAST CallStateMessage PC

2.

表 6 思科騰迅通可以控制的電話（續）

電話 SCCP SIP 支援視訊使用 CAST


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http://www.cisco.com/en/US/products/ps6509/tsd_products_support_series_home.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/8x/uc8x.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/8x/uc8x.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/8x/uc8x.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/8x/uc8x.html

尋找文件

尋找文件 URL

http://www.cisco.com/en/US/products/ps11241/tsd_products_support_series_home.html

Cisco Unified Communications Manager 文件

Cisco Unified Communications Manager Documentation Guide（Cisco Unified CommunicationsManager 文件指南） Cisco Unified Communications Manager URL

http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html

Cisco Unified Communications Manager Express 文件

Cisco Unified Communications Manager Express System Administrator Guide（Cisco UnifiedCommunications Manager Express 系統管理員指南） Cisco IOS Cisco IOS URL

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmevconf.html

Cisco Unity Connection 文件

Cisco Unity Connection Documentation Guide Cisco Unity Connection Cisco UnityConnection URL


Cisco Unified IP 電話文件

Cisco Unified Communications Manager URL

http://www.cisco.com/cisco/web/psa/maintain.html?mode=prod&level0=278875240

Cisco Unified MeetingPlace 文件

Cisco Unified MeetingPlace Documentation Guide Cisco Unified MeetingPlace Cisco Unified MeetingPlace URL

http://www.cisco.com/en/US/products/sw/ps5664/ps5669/tsd_products_support_series_home.html

Cisco TelePresence MCU 文件

Cisco TelePresence MCU Cisco TelePresence MCU URL

http://www.tandberg.com/video-conferencing-multipoint-control.jsp

搜尋 Cisco 文件的秘訣

< 產品名稱 > < 版本號碼 > < 主題關鍵字 > site:cisco.com

• meetingplace 8.0 site:cisco.com

• mobility advantage 7.0 site:cisco.com

• presence 7.0 site:cisco.com


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http://www.cisco.com/en/US/products/ps11241/tsd_products_support_series_home.htmlhttp://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmevconf.htmlhttp://www.cisco.com/en/US/products/ps6509/tsd_products_support_series_home.htmlhttp://www.cisco.com/cisco/web/psa/maintain.html?mode=prod&level0=278875240http://www.cisco.com/en/US/products/sw/ps5664/ps5669/tsd_products_support_series_home.htmlhttp://www.tandberg.com/video-conferencing-multipoint-control.jsp

新資訊及變更的資訊

新資訊及變更的資訊• 11 8.6(4)

• 11 8.6(3)

• 11 8.6(2)

• 12 8.6

版本 8.6(4)

新功能

• Cisco WebEx Meetings Server

Cisco WebEx Meetings Server (SDK)

•

版本 8.6(3)

新功能

• (UC) (SDK)

(SDK)

• (SDK)

• (SDK) WebEx

• Cisco Unified Communications Manager 9.0

版本 8.6(2)

新功能

• Cisco Jabber Cisco Jabber (SDK)

(UC) (OA)


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安裝說明

版本 8.6

新功能

•

•

• LDAP

• Cisco TelePresence Video Communication Server (Cisco VCS) Tandberg

• Office

•

增強功能

•

•

•

•

•

•Windows XP SP2

安裝說明• 12 Cisco Systems

• 13

• 13

Installation and Configuration Guide for Cisco Unified Communicationsfor RTX Release 8.6（思科騰迅通 8.6 版安裝與組態指南）

http://www.cisco.com/en/US/products/ps11241/prod_installation_guides_list.html

安裝 Cisco Systems 網路通訊協定 Windows Vista Windows 7 Cisco Systems


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限制

在部署新版本時重新啟動升級服務

騰迅通伺服器管理員 > 組態精靈 >伺服器狀態 Upgradesvr

安裝思科整合通訊桌面開發套件

(SDK)

http://developer.cisco.com/

限制 7 7

14

24 25

表 7 已解決的警告（思科騰迅通）

識別碼嚴重性元件標題

CSCts07628 3 install-standalone user can’t install CUCRTX, when user change the rpi file names

CSCts07791 3 session-windows Unhandle exception when user end a conference conversation

CSCts07801 3 atw os and RTX will hang when user pull out usb or bluetooth audio device

CSCts07808 3 session-windows Remote side answer, audio call displays "calling" status, can’t end call

CSCts07813 3 video-windows Unhandle Exception When Adjust Screen Resolution During Video Call

CSCts10194 3 win-api crash happened in microsoft audioSes.dll (ASIO driver)

CSCts07576 4 dtmf-dialpad User cannot adjust DTMF volume on conversation window in SP mode

CSCts07579 4 options Phone list is not updated realtime when devices associated/disassociated

CSCts07594 4 atw Unplugin line-in headset, and can’t switch to usb headset automatically

CSCts07600 4 accounts-login Wrong prompt when CUCRTX user is locked

CSCts07601 4 accounts-login CUCRTX sign in delay 15 seconds when user set a wrong TFTP address

CSCts07607 4 accounts-login Cucrtx can’t sign out automatically when Admin config to issue certifica

CSCts07609 4 install-standalone If RTX and CUCRTX8.5 are installed to same folder, can’t upgrade to 8.6

CSCts07632 4 install-standalone Sometimes RTX.exe still exists when after unhandled exception

CSCts07643 4 accounts-login CUCM admin reset csf device, cucrtx can’t restart automatically

CSCts07659 4 atw Plug in/out audio device, conversation window stucks for several seconds

CSCts07784 4 video-windows Can’t cancel when adjusting brightness contrast on a video call(xp&vista)

CSCts07794 4 install-standalone cucrtx plugin info still exist if uninstall RTX then uninstall CUCRTX


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http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCts07791http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCts07801http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCts07808http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCts07813http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCts10194http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCts07576http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCts07579http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCts07594http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCts07600http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCts07601http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCts07607http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCts07609http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCts07632http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCts07643http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCts07659http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCts07784http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCts07794http://developer.cisco.com/http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCts07628

重要注意事項

重要注意事項

警告重要注意事項 — 請閱讀：當發生緊急情況時，利用軟體電話技術撥打 119 緊急電話，可能無法提供最即時或準確的位置資料。通話可能會轉接至錯誤的緊急回應中心，或緊急回應中心可能會誤判您的所在位置。因此，若要在緊急情況下使用軟體電話，必須自行承擔風險。Cisco 對於其所造成的延誤概不負責。

• 15

• 15

• 15

• 16 Cisco Unified IP 9900

• 16 Cisco Unified SRST

• 16

• 17

• 17

• 21

• 22

CSCts07804 4 atw DP-user can’t see correct conversation title when joining cross-cluster

CSCts07610 5 session-windows can’t see shield icon on call conversation window for authenticated call

CSCts07621 5 session-windows Make a secure conference, user can’t see lock icon on conversation window

表 7 已解決的警告（思科騰迅通）（續）



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http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCts07804http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCts07610http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCts07621

重要注意事項

其他通話方在通話時聽見聲音斷斷續續或出現雜音

使用者在通話時聽見回音

程序

步驟 1

步驟 2 動作 > 音訊 / 視訊 > 音訊 / 視訊設定

步驟 3

將音訊通話新增至視訊通話而召開音訊會議

作業系統建議的解決方法

Windows Vista Windows 7 1.

2. 硬體和音效

3. 管理音訊裝置

4. 錄音

5.

6. 內容

7. 音量

8.

Windows XP 1.

2. 聲音及音訊裝置

3. 音訊

4. 音量

5. 進階

6. 麥克風增量


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重要注意事項

Cisco Unified IP 電話 9900 系列機型的使用者無法控制桌上型電話 Cisco Unified IP 9900

CTI Xfer conf Installation and Configuration Guide for Cisco Unified Communications for

RTX Release 8.6（思科騰迅通 8.6 版安裝與組態指南）


使用 Cisco Unified SRST 部署時的共用線路限制 Cisco Unified Communication Cisco Unified Survivable Remote Site Telephony (SRST)

Cisco Unified SRST SIP

•

• SIP

思科騰迅通如何決定通話所要使用的音訊轉碼器



Cisco Unified Communications Manager Cisco UnifiedCommunications Manager Cisco Unified Communications Manager Administration Guide

Cisco Unified Communications Manager 管理指南）


Cisco Unified Communications Manager Cisco Unified Communications Manager

G.711

Cisco Unified Communications Manager 的版本設定

8.0

8.0


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http://www.cisco.com/en/US/products/ps11241/prod_installation_guides_list.htmlhttp://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_maintenance_guides_list.html

重要注意事項

配置裝置的視訊及音訊連接埠

8.6

Cisco Unified Communications Manager SIP

SIP SIP

視訊的注意事項

• 17

• 18

• 18

• 19 Cisco Unified Client Services Framework

• 20

• 20

影響使用者之視訊功能的因素

• Cisco Unified Communications Manager

•

•

• CPU

• Cisco Unified MeetingPlace

•

•

連接埠通訊協定

5445 RTP

5446 RTCP


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重要注意事項

決定特定視訊功能所需的位元速率

8

範例

30 / VGA 768 kb/s 64 kb/s VGA

設定思科騰迅通的位元速率能力



Cisco Unified Communications Manager Cisco UnifiedCommunications Manager Cisco Unified Communications Manager Administration Guide

Cisco Unified Communications Manager 管理指南）


表 8 特定訊框格式及訊框速率所使用的最小位元速率

合併音訊及視訊位元速率 (kb/s)

音訊轉碼器容差 (kb/s)

視訊通話最小位元速率 (kb/s) 訊框格式訊框 / 秒

78 14 64 QCIF 15

142 14 128 QCIF 30

206 14 192 CIF 15

320 64 256 CIF 30

448 64 384 VGA 15

576 64 512 VGA 30

832 64 768 VGA 30

1064 64 1000 720p 15

2064 64 2000 720p 30

Cisco Unified Communications Manager 的版本設定

8.0 •

•

8.0 •

•


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重要注意事項

範例

30 / (fps) 720p 30 fps 720p

2000 kb/s 64 kb/s (G.722 G.711)

Cisco Unified Client Services Framework 決定電腦之視訊功能的方式

Cisco Unified Client Services Framework WEI Cisco Unified ClientServices Framework WEI

9 H.264/AVC WEI

Cisco Unified Communications Manager 的版本視訊通話位元速率

8.0 2064 kb/s

8.0 2000 kb/s

Cisco Unified Communications Manager 8.0

表 9 WEI 處理器子分數支援的視訊功能

H.264/AVC 層級最大位元速率 (kb/s)

最大訊框格式在此層級傳送及接收視訊所需的 WEI 處理器子分數下限

1.0 64 QCIF 2.0

1b 128 QCIF 2.0

1.1 192 QCIF 2.0

1.2 384 CIF 2.0

1.3 768 CIF 3.0

2 768 CIF 3.0

2.1 768 CIF 3.0

2.2 1350 VGA 4.8

3 1350 VGA 4.8

3.1 4000 HD 5.9 CPU


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重要注意事項

限制使用者的頻寬使用量

思科騰迅通設定

。 10

11

關於調整電腦，以獲得最大視訊效能

Installation and Configuration Guidefor Cisco Unified Communications for RTX Release 8.6（思科騰迅通 8.6 版安裝與組態指南）


表 10 使用者可用的頻寬設定

可用的頻寬設定 H.264/AVC 層級

解碼器最大位元速率

編碼器最大位元速率

說明

6

3.1 4 Mb/s 4 Mb/s Cisco Unified Client ServicesFramework

720p

5 2.2 4 Mb/s 768 kb/s VGA

4 2.2 4 Mb/s 384 kb/s

VGA

3 1.3 768 kb/s 384 kb/s CIF 30 / (fps)

2 1.2 384 kb/s 128 kb/s CIF 15 fps

1

1.1 192 kb/s 64 kb/s QCIF 30 fps 7.5 fps

CIF

附註 6 fps QCIF

表 11 建議的頻寬設定

網路頻寬建議的頻寬設定視訊品質

1.5 Mbps 5 768 kb/s 4 Mb/s

VGA

4 384 kb/s 4 Mb/s

VGA

384 kbps 2 128 kb/s 384 kb/s

CIF 15fps

1 64 kb/s192 kb/s

QCIF 30 fps 7.5 fps CIF


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重要注意事項

視訊疑難排解秘訣

• 21

• 21

• 22 Cisco Unified IP

• 22

使用者看到視訊受損

問題

•

•

•

•

• (MTU) 1270 MTU

•

• Cisco Unified Client Services Framework Cisco Unified Communications Manager

128 kb/s Cisco Unified Client Services Framework 4 Mb/s

解決方法 Cisco Unified Client Services Framework 18

解決方法

1.

2. 思科騰迅通設定 > 視訊

3.

4. 最佳化您電腦的視訊品質

多部顯示器的視訊對話

CPU


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重要注意事項

當電腦連接至特定 Cisco Unified IP 電話機型時，使用者可能會看到較低的視訊品質

問題 Cisco Unified IP 7945G 7965G 7975G

PC 1000 Mb/s 100 Mb/s

Cisco

解決方法

1.

2. SW 埠組態 100 全工

3. PC 埠組態 100 全工

Cisco Unified IP Cisco Unified Communications Manager

URL


連線至桌上型電話及啟用無線網路介面卡時無視訊

問題

解決方法 PC 64 Windows

1. PC

2. PC

3. Cisco Unified Communications Manager

4. (CAST)

5. SCCP

相關主題

16 Cisco Unified IP 9900

攝影機疑難排解秘訣

• 23

• 23 Windows 7 Tandberg PrecisionHD USB Camera

• 23 Lenovo ThinkPad W500


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警告

使用者登入時，某些網路攝影機可能會啟動

LenovoThinkPad W500 URL

http://www-307.ibm.com/pc/support/site.wss/MIGR-70600.html

在 Windows 7 上使用 Tandberg PrecisionHD USB Camera 的音質不佳

問題 Windows 7 Tandberg PrecisionHD USB Camera 1.0 1.1

解決方法 Windows

PrecisionHD USB Camera 1.2

1.

http://www.tandberg.com/support/video-conferencing-software-download.jsp?t=2&p=94

2. PrecisionHD USB Camera

3. LED

4.

Lenovo ThinkPad W500 的內建攝影機會裁剪影像

CIF Lenovo ThinkPad W500 CIF

警告• 23 Bug Toolkit

• 24

• 25

使用 Bug Toolkit

• 1 2

• 3 4 5

• 6

Cisco Bug Toolkit


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http://www-307.ibm.com/pc/support/site.wss/MIGR-70600.htmlhttp://www.tandberg.com/support/video-conferencing-software-download.jsp?t=2&p=94

警告

開始之前

Bug Toolkit

•

•

• Cisco.com ID

程序

步驟 1 Bug Toolkit http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs

步驟 2 Cisco.com ID

步驟 3 Search for Bug ID ID ID Go（執行）

Bug Toolkit Help（說明）

未解決的警告

12 1 2 3 4 5

BugToolkit

Bug Toolkit 23 Bug Toolkit

表 12 未解決的警告（思科騰迅通）


CSCuc78070 4 call stats Meeting List is wrong when the RTX user have both DN and Directory URIs

CSCts07454 4 csf-api video screen will hide all the RTX window, when full screen icon display

CSCts07539 4 csf-api Call preservation feature doesn’t work when make call cross cluster

CSCts07549 4 csf-api "can not connect to CUCM" for VGA/HD video under VPN or low bandwidth

CSCts07554 4 csf-api When opening sign-in window of cucrtx, RTX can’t closed.

CSCts07542 5 csf-api (DP)call park window won’t update when the remote user pick up the call.

CSCts07562 5 rtx-api Help menu display incompletely when standard user start RTX for 1st time

CSCts07572 5 dtmf-dialpad intermittently Can’t input DTMF through keyboard under chinese input mode.6


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http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCts07454http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCts07454http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCts07539http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCts07549http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCts07554http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCts07542http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCts07562http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCts07572http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugshttp://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCts78070http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCuc78070

警告

已解決的警告

1 2 3 4 5 6

Bug Toolkit 23 Bug Toolkit

8.6(2)

• 8.6(4)

• 8.6(3)

• 8.6(2)

版本 8.6(4)

13 8.6(3)

版本 8.6(3)

14 8.6(3)

版本 8.6(2)

15 8.6(2)

表 13 思科騰迅通版本 8.6(3) 中已解決的警告


CSCuf34818 2 web-conferencing Can't start meeting when meeting account is set correctly

CSCuf34820 3 web-conferencing When meeting account is set incorrectly, no error message appeared.

CSCuf34837 3 web-conferencing After deleting meeting account, "start meeting " button isn't disabled

CSCuf34938 3 web-conferencing When in a meeting, can escalate another meeting from a call conversation

CSCtj37599 4 server-health Triangle on RTX status bar disappear after sign out and sign in CUCRTX



CSCtz16059 4 localization CUCRTX displays wrong codec when call phone’s directory number with Chinese characters.

CSCub79128 4 accessibility CUCRTX application icon resolution too low in Win7 system task bar.



CSCtu20096 3 lifecycle Several DLL failed to be loaded with CUC-RTX on some ghost image.

CSCtx16961 3 comm-history DP-Mode:Crash when start conference from call history when remote fwded.


OL-25588-05

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu20096http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtx16961http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtx16961http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtz16059http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCuf34837http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtz16059http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCuc78070http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtj37599http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCuf34938http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCuf34837http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCuf34820http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCuf34818http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCuf34837http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtz16059http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCuc78070http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtj37599http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCuf34938http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCuf34837http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCuf34820http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCuf34837http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtz16059http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCuc78070http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtj37599http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCuf34938http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCuf34837http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCuf34938http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtz16059http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCuc78070http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtj37599http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCuf34938http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtj37599http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub79128http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtz16059http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCuc78070http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtj37599

故障排除

故障排除

• Installation Guide for Cisco Unified Communications for RTX Release 8.6（思科騰迅通 8.6 版安裝指南）

• Frequently Asked Questions: Cisco Unified Communications for RTX Release 8.6（常見問題集：思科騰迅通 8.6 版）


取得說明文件及提交維修申請Cisco 產品說明文

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http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Really Simple Syndication (RSS) Cisco 產品說明文件最新內容 RSS Cisco RSS 2.0

Cisco Cisco Cisco / Cisco URL www.cisco.com/go/trademarks Cisco (1110R)

(IP) IP

© 2011-2013 Cisco Systems, Inc.


OL-25588-05

http://www.cisco.com/en/US/products/ps11241/tsd_products_support_series_home.htmlhttp://www.cisco.com/en/US/products/ps10317/tsd_products_support_series_home.htmlhttp://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.htmlhttp://www.cisco.com/go/trademarks

思科騰迅通 8.6 版的版本說明內容簡介系統需求網路需求伺服器需求用戶端電腦需求硬體需求經過測試的視訊裝置經過測試的音訊裝置軟體要求軟體互通性

用於思科騰迅通的轉碼器視訊轉碼器音訊轉碼器

經過測試的 VPN 用戶端

Cisco Unified IP 電話需求關於音訊及視訊品質

尋找文件搜尋 Cisco 文件的秘訣

新資訊及變更的資訊版本 8.6(4)版本 8.6(3)版本 8.6(2)版本 8.6

安裝說明安裝 Cisco Systems 網路通訊協定在部署新版本時重新啟動升級服務安裝思科整合通訊桌面開發套件

限制重要注意事項其他通話方在通話時聽見聲音斷斷續續或出現雜音使用者在通話時聽見回音將音訊通話新增至視訊通話而召開音訊會議Cisco Unified IP 電話 9900 系列機型的使用者無法控制桌上型電話使用 Cisco Unified SRST 部署時的共用線路限制思科騰迅通如何決定通話所要使用的音訊轉碼器配置裝置的視訊及音訊連接埠視訊的注意事項影響使用者之視訊功能的因素決定特定視訊功能所需的位元速率設定思科騰迅通的位元速率能力Cisco Unified Client Services Framework 決定電腦之視訊功能的方式限制使用者的頻寬使用量關於調整電腦，以獲得最大視訊效能

視訊疑難排解秘訣使用者看到視訊受損多部顯示器的視訊對話當電腦連接至特定 Cisco Unified IP 電話機型時，使用者可能會看到較低的視訊品質連線至桌上型電話及啟用無線網路介面卡時無視訊

攝影機疑難排解秘訣使用者登入時，某些網路攝影機可能會啟動在 Windows 7 上使用 Tandberg PrecisionHD USB Camera 的音質不佳Lenovo ThinkPad W500 的內建攝影機會裁剪影像

警告使用 Bug Toolkit未解決的警告已解決的警告版本 8.6(4)版本 8.6(3)版本 8.6(2)

故障排除取得說明文件及提交維修申請

思科騰迅通 8.6 版的版本說明 - cisco · k " ö n ¥ s Ê p ð j g ý h ø 附註 + @ e...

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