c&b book presentation - sujata mhatre

58
02/14/22 02/14/22 1 Presented By Presented By Sujata Mhatre Sujata Mhatre Roll No 23 Roll No 23 Specialization {HR} Specialization {HR}

Upload: rogil-jacob-daniel

Post on 23-May-2017

220 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: C&B Book Presentation - Sujata Mhatre

05/03/2305/03/23 11

Presented By Presented By Sujata Mhatre Sujata Mhatre

Roll No 23Roll No 23Specialization {HR}Specialization {HR}

Page 2: C&B Book Presentation - Sujata Mhatre

Content1. Chapter 9:- Pay for Performance: The Evidence2. Chapter10:- Pay-for-Performance

Plans 3. Chapter 12:-The Benefits

Determination Process4. Chapter 13:- Statutory Benefit

including Health Care, Employee Welfare And Retirement Benefits

05/03/2305/03/23 22

Page 3: C&B Book Presentation - Sujata Mhatre

Employers want employees to perform in ways that lead to better organizational performance

Organizational strategy is the guiding force that determines what kinds of employee behaviors are needed

05/03/2305/03/23 33

Page 4: C&B Book Presentation - Sujata Mhatre

Behaviors that compensation needs to reinforce Compensation should be sufficiently attractive

to make recruiting and hiring good potential employees possible (attraction)

Need to make sure the good employees stay with the company (retention)

Need to find ways to motivate employees to perform well on their jobs—to take their knowledge and abilities and apply them in ways that contribute to organizational performance

05/03/2305/03/23 44

Page 5: C&B Book Presentation - Sujata Mhatre

Performance measurementNeed to accurately measure performance to tell if compensation efforts are working

Performance management05/03/2305/03/23 55

Page 6: C&B Book Presentation - Sujata Mhatre

How do we get good employment prospects to join our company?

How do we retain these good employees once they join?

How do we get employees to develop skills for current and future jobs?

How do we get employees to perform well on their current job?

05/03/2305/03/23 66

Page 7: C&B Book Presentation - Sujata Mhatre

In the simplest sense, motivation involves three elements:1. What is important to a person?2. Offering it in exchange for some 3. Desired behavior

05/03/2305/03/23 77

Page 8: C&B Book Presentation - Sujata Mhatre

Employees learned what behaviors were important as part of the socialization process

Compensation is designed to support this risk-taking behavior

Total Reward System Compensation is but one of many rewards that influence employee behavior

05/03/2305/03/23 88

Page 9: C&B Book Presentation - Sujata Mhatre

05/03/2305/03/23 99

Page 10: C&B Book Presentation - Sujata Mhatre

Key factors affecting a person’s decision to join a firm Level of pay Pay system characteristics

Job candidates look for organizations that “fit” their personalities

Reward systems should be designed to attract people with desired

Personalities Values

05/03/2305/03/23 1010

Page 11: C&B Book Presentation - Sujata Mhatre

Factors impacting turnoverPay based on individual performance

Group incentive plansLevel of employee satisfaction with pay

Type of pay system05/03/2305/03/23 1111

Page 12: C&B Book Presentation - Sujata Mhatre

Other rewards affect the decision to stayWork variety and challengeDevelopment opportunitySocialStatus recognitionWork importanceBenefits

05/03/2305/03/23 1212

Page 13: C&B Book Presentation - Sujata Mhatre

Evidence is unclear

Relevance of skill-based pay

05/03/2305/03/23 1313

Page 14: C&B Book Presentation - Sujata Mhatre

Not clear if performance of individuals can be increased by tying it to pay If the incentive depends on individual performance, applicants find the company more attractive Team-based incentives, in contrast, are less attractive A number of recent studies provide strong evidence that pay for performance has a direct and, at times, substantial impact on firm performance05/03/2305/03/23 1414

Page 15: C&B Book Presentation - Sujata Mhatre

EfficiencyStrategyStructureStandardsObjectivesMeasuresEligibilityFunding

05/03/2305/03/23 1515

Page 16: C&B Book Presentation - Sujata Mhatre

05/03/2305/03/23 1616

Chpt:10 Pay-Chpt:10 Pay-for-for-

Performance Performance Plans Plans

Page 17: C&B Book Presentation - Sujata Mhatre

Pay for performance plans signal a movement away from entitlements

Pay will vary with some measure of individual, team, or organizational performance

05/03/2305/03/23 1717

Page 18: C&B Book Presentation - Sujata Mhatre

Types of plans Use of Different Variable- Pay-Plan

Types Base vs. Variable Pay

Increasing interest in variable pay Competition from foreign competitors Fast-paced business environment

05/03/2305/03/23 1818

Page 19: C&B Book Presentation - Sujata Mhatre

Merit Pay Lump-Sum Bonuses Individual Spot Awards Individual Incentive Plans

05/03/2305/03/23 1919

Page 20: C&B Book Presentation - Sujata Mhatre

A merit pay system links increases in base pay to how highly employees are rated on a subjective performance evaluation

IssuesExpensiveDoesn’t achieve the desired goal:

improving employee and corporate performance

05/03/2305/03/23 2020

Page 21: C&B Book Presentation - Sujata Mhatre

Improve accuracy of performance ratings

Allocate enough money to truly reward performance

Make sure size of merit increase differentiates across performance levels

05/03/2305/03/23 2121

Page 22: C&B Book Presentation - Sujata Mhatre

Increasingly used substitute for merit pay Not built into base pay Viewed as less of an entitlement than

merit pay Less expensive than merit pay over the

long run

05/03/2305/03/23 2222

Page 23: C&B Book Presentation - Sujata Mhatre

Viewed as highly or moderately effective

Typically awarded for exceptional performance

Special projects

Exceptional performance05/03/2305/03/23 2323

Page 24: C&B Book Presentation - Sujata Mhatre

Offer a promise of pay for some objective, pre-established level of performance

Common feature - An established standard against which employee performance is compared to determine magnitude of incentive pay

05/03/2305/03/23 2424

Page 25: C&B Book Presentation - Sujata Mhatre

Dimension on which incentive systems vary Method of rate determinationSpecified relationship between

production level and wages

05/03/2305/03/23 2525

Page 26: C&B Book Presentation - Sujata Mhatre

Substantial contribution to:Productivity raiseLower production costsWorkers earnings

Reduces direct supervision to maintain reasonable output levels

Enables labor costs to be estimated more accurately than under payment by timeHelps costing and budgetary control

05/03/2305/03/23 2626

Page 27: C&B Book Presentation - Sujata Mhatre

Conflicts may emerge between employees managers

Introduction of new technology may be resisted by employees

Reduced willingness of employees to suggest new production methods

Increased complaints of poor maintenance, hindering employee efforts to earn larger incentives

05/03/2305/03/23 2727

Page 28: C&B Book Presentation - Sujata Mhatre

Improve organizational performance Use organizational measures Measured periodically

05/03/2305/03/23 2828

Page 29: C&B Book Presentation - Sujata Mhatre

Uses a collection of measuresPinpoints areas of successIndicates areas to improve

Categories of measuresFinancial resultsProcess improvementsCustomer serviceInnovation

05/03/2305/03/23 2929

Page 30: C&B Book Presentation - Sujata Mhatre

Many varieties of teams

“Level problem”

Complexity

Control

Communication05/03/2305/03/23 3030

Page 31: C&B Book Presentation - Sujata Mhatre

Employees earn bonuses tied to unit-wide performance as measured by a predetermined, gain sharing formula

05/03/2305/03/23 3131

Page 32: C&B Book Presentation - Sujata Mhatre

Strength of reinforcement Productivity standards Sharing the gains Scope of the formula Perceived fairness of the formula Ease of administration Production variability

05/03/2305/03/23 3232

Page 33: C&B Book Presentation - Sujata Mhatre

Predetermined index of profitability Employees may not feel their jobs

directly impact profits The trend in recent variable-pay design is

to combine the best of gain-sharing and profit-sharing plans The plan must be self funding Along with having the financial

incentive, employees feel they have a measure of control

05/03/2305/03/23 3333

Page 34: C&B Book Presentation - Sujata Mhatre

Success sharing planEmployee base pay is constant

Variable pay increases in successful years No reduction in base pay and no variable pay in poorly-performing years

Risk sharing planEmployee base pay varies

Base pay often reduced in poor performance years Shifts part of risk of doing business from company to employee

05/03/2305/03/23 3434

Page 35: C&B Book Presentation - Sujata Mhatre

Long-term incentives (LTIs) focus on performance beyond the one-year time line used as the cutoff for short-term incentive plans

Recent explosive growth in long term plans is spurred in part by a desire to motivate longer-term value creation

05/03/2305/03/23 3535

Page 36: C&B Book Presentation - Sujata Mhatre

05/03/2305/03/23 3636

Employee Stock Employee Stock Ownership Plans (ESOPs)Ownership Plans (ESOPs)

Performance Plans Performance Plans (Performance Share and (Performance Share and Performance Unit)Performance Unit)

Broad-Based Option Broad-Based Option Plans (BBOPs)Plans (BBOPs)

Page 37: C&B Book Presentation - Sujata Mhatre

05/03/2305/03/23 3737

Chapter:-12The Chapter:-12The Benefits Benefits

Determination Determination ProcessProcess

Page 38: C&B Book Presentation - Sujata Mhatre

05/03/2305/03/23 3838

Employee Benefits are the Employee Benefits are the part of the total compensation part of the total compensation package, other than pay for package, other than pay for time worked, provided to time worked, provided to employees in whole or in part employees in whole or in part by employer payments, e.g. by employer payments, e.g. life insurance, pension, life insurance, pension, workers’ compensation, workers’ compensation, vacation vacation

Page 39: C&B Book Presentation - Sujata Mhatre

Employees: Expect benefits as part of their total compensation Do not understand true value of benefits Often undervalue their benefits Often take benefits for granted Often cannot list all benefits received Have preferences regarding types of benefits they

want

05/03/2305/03/23 3939

Page 40: C&B Book Presentation - Sujata Mhatre

Benefits Planning and Design IssuesHow to attract good employeesHow to deal with undesirable

turnoverIntegrating benefits with other

compensation components05/03/2305/03/23 4040

Page 41: C&B Book Presentation - Sujata Mhatre

Who should be protected or benefited? Series of questions need to be addressed

How much choice should employees have among an array of benefits? Concerns choice (flexibility) in plan coverage Standard benefit package Cafeteria-style,” or flexible, benefit plans

05/03/2305/03/23 4141

Page 42: C&B Book Presentation - Sujata Mhatre

How issues associated with flexibility should benefits be financed? Noncontributory Contributory Employee financed

Are your benefits legally defensible?

05/03/2305/03/23 4242

Page 43: C&B Book Presentation - Sujata Mhatre

Demographic differencesAgeSexMarital statusNumber of dependentsBlue collar vs. white collar

Employee survey via questionnaire

Flexible benefit plan05/03/2305/03/23 4343

Page 44: C&B Book Presentation - Sujata Mhatre

11 Communicating about the benefits Communicating about the benefits programprogram

22 Claims processingClaims processing

33 Cost containmentCost containment

Three Administrative IssuesThree Administrative Issues

05/03/2305/03/23 4444

Page 45: C&B Book Presentation - Sujata Mhatre

Three elements of effective communications Company must spell out its benefit objectives and

ensure communications achieve the objectives Match the message with the appropriate medium

Use of intranet – an internal organizational online Web through which all forms of communication within the organization can be streamlined

Streamlined call center operation Content of communications package must be complete,

clear, and free of complex jargon

05/03/2305/03/23 4545

Page 46: C&B Book Presentation - Sujata Mhatre

Methods of communicationEmployee handbookPersonalized benefit statementsMeetings with employeesMulti-media presentationsIntranetStreamlined call center operation

05/03/2305/03/23 4646

Company Company BenefitsBenefits

Page 47: C&B Book Presentation - Sujata Mhatre

Claims processor must:Determine whether the act has, in fact, occurred

Determine if the employee is eligible for the benefit

Calculate the payment level

05/03/2305/03/23 4747

Page 48: C&B Book Presentation - Sujata Mhatre

11 Probationary periodsProbationary periods

22 Benefits limitationsBenefits limitations

33 Co-payCo-pay

44 Administrative cost containmentAdministrative cost containment

Prevalent PracticesPrevalent Practices

05/03/2305/03/23 4848

Page 49: C&B Book Presentation - Sujata Mhatre

Probationary periods Benefit limitations Co-pay Administrative cost containment Retaining strategic function internally Significant movement to outsourcing

05/03/2305/03/23 4949

Page 50: C&B Book Presentation - Sujata Mhatre

05/03/2305/03/23 5050

Chapter 13 Statutory Benefit

including Health Care,

Employee Welfare And Retirement

Benefits

Page 51: C&B Book Presentation - Sujata Mhatre

India has enacted various legislation and an ordinance to provide for social security for industrial workers:Workmen Compensation Act 1923Workmen Compensation Act 1923

Provides for workers or their survivors in case of industrial accidents and occupational diseases, resulting in disablement or death. The Employees’ State Insurance (ESI) The Employees’ State Insurance (ESI)

Act,1948Act,1948 Provides for health care and cash benefit for

in case of maternity, sickness and employment injury of workers.

05/03/2305/03/23 5151

Page 52: C&B Book Presentation - Sujata Mhatre

The Employees’ Provident Fund and The Employees’ Provident Fund and Miscellaneous Provisions Act , 1952Miscellaneous Provisions Act , 1952

It was enacted to provide a kind of social security after retirement it mainly provides old age benefits The Maternity Benefit Act, 1961The Maternity Benefit Act, 1961

It regulates employment of women before and after childbirth and provides for 12 weeks’ maternity leave and the act is not applicable to employees covered under the ESI Act 1948

05/03/2305/03/23 5252

Page 53: C&B Book Presentation - Sujata Mhatre

The Industrial Disputes ActThe Industrial Disputes Act Provides for job and income security for workers

covered under the Act- any retrenchment, closure or lay-off requires notice, consultation and prior administrative clearance from the competent authority

The Minimum wage Act and Payment of Wages The Minimum wage Act and Payment of Wages Act Act

The Minimum wage Act guarantees minimum wages and the Payment of Wages Act guarantees that wages are paid as stipulated and in accordance with the norms on time limits for payment, payment for extra work, permissible deductions, etc

05/03/2305/03/23 5353

Page 54: C&B Book Presentation - Sujata Mhatre

The Payment of Gratuity Act, The Payment of Gratuity Act, 19721972

Provides for payment of Gratuity at the rate of half month’s wages for every completed year of service or part thereof, in case of seven months

Pension Pension Employees Pension Scheme(EPS) was introduces in

1995 8.33% of covered earning upto Rs. 6,500 per month

are diverted from employer’s contribution of 12% to EPS

05/03/2305/03/23 5454

Page 55: C&B Book Presentation - Sujata Mhatre

Medical Care and Health Benefits:-

Medical Care and Health Benefits for employees should provide for sickness, maternity, employment injury and occupational health/disease.

This benefits are non statutory except in case of maternity, employment injury and occupational health/disease.

The ESI Act provides for health care and cash benefits for employees covered by it in cases of employment injury, sickness and maternity

05/03/2305/03/23 5555

Page 56: C&B Book Presentation - Sujata Mhatre

Occupational Health:-Occupational Health:- The important legislation in the area of

occupational safety and health are the Factories Act1948,the Mines Act 1972 and The Dock Workers Act 1986

Welfare Funds:-Welfare Funds:- Statutory welfare funds have been set up

in the coal, mica, iron ore, manganese ore, limestone and mine sectors and in beedi and cine industries to supplement the efforts of employment and the government

05/03/2305/03/23 5656

Page 57: C&B Book Presentation - Sujata Mhatre

Accident Insurance Scheme Sick Leave Educational allowances House Building Advances Employment of dependent Death Relief/Benevolent fund

05/03/2305/03/23 5757

Page 58: C&B Book Presentation - Sujata Mhatre

Thank You

05/03/2305/03/23 5858