brenda creaney presentation

8/11/2019 Brenda Creaney Presentation

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C A

B C

1 2011


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Drive for effectiveness and

efficiencyMeeting access targets PFA

Reform and modernisation

Focus on performance

management

Refocus on the fundamentals

Emphasis on patient safety

A desire to improve the patientexperience

Encouraging patient and

public involvement


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, E

B (2010)

F (2010) C (2011)

A .

/ C


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=

. F

.

= .

= E .


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!


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( , 2005, .8)


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?

E :

A

.

C / E


8/21

B E + ,

/

A

D

B E + ,

/

A

D

B E + ,

/

A

D


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D FA 201112 F 1 2012 C A

95% F

F 1

2012 C A 95%


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Phase 1: Identification of KPIs and development of ameasurement methodology

Phase 2: Testing a framework for implementation ofKPIs


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F

..

..


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D

Regional Consensus Conference (25 June 08)

Half day workshop (29 May 08)

Further refinement and testing of KPIs against thecriteria

38 KPIs

Top 8 ranked KPIs

Stage 1

Stage 2


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F 8

Key Performance Indicator

1. Consistent delivery of nursing/midwifery care against identified need

2. Patients confidence in the knowledge and skills of the nurse/midwife

3. Patients sense of safety whilst under the care of the nurse/midwife

4. Patient involvement in decisions made about his/her nursing/midwiferycare

5. Time spent by nurses/midwives with the patient

6. Respect from the nurse/midwife for patients preference and choice

7 Nurse/midwifes support for patients to care for themselves, whereappropriate

8 Nurse/midwifes understanding of what is important to the patient


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8 .


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(C, 2010)

A

/

A

/

D


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Patient/Client

OrganisationalIndicators


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Strongest Source

of Evidence

Data Collection Methods

Asking patient Survey Patient Stories Review of compliments

and complaints

Observing practice Observations of practice

Asking nurses/midwives InterviewReviewing documentation/data Reviewing the patient

record


19/21

:

4 E

( & 1989, .50).

3

E


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1. D

2.

3. A

1.

2.

3.

Stakeholder groups are defined as those whohave something at stake in the evaluand

Guba & Lincoln 1989, p.51).

A further 3 sites to be agreed


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