boscon 2015 presentation
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Leadership Development:A Requirement for SuccessPresented by Kemi Sorinmade at ASQ BOSCON ConferenceApril 14, 2015Leadership Coach, TrainerThe Growth StudioTel: 617 480 5477Email: kemi@thegrowth-studio.comWebsite: www.thegrowth-studio.com
Imagine
An organization with an effective quality program
Your ideas and vision being accepted by stakeholders
A quality program that seamlessly yields results
Employees who take initiative and run with your organization’s vision
Very happy managers, employees and customers
ImagineImagine Having:Bosses who leadEngineers who connectTeam members who work together Subject matter experts who can equip
othersCEO’s who truly value their employees.
This is leadership.
The ProblemOver 50% of executives surveyed by LNS
Research reported that their organization views quality as a department, not a responsibility throughout the enterprise.
Employees and stakeholders still do not understand the benefits of spending time on quality improvement.
Quality management is not effective because of lack of buy-in and engagement at all levels.
Quality is a check the box item
Why Leadership?Leadership (True Leadership that is), is an
overlooked component when it comes to becoming more effective and more successful
According to an IQS article, leadership is absolutely critical to nurturing a successful culture of quality.
~ It is usually the missing piece of the puzzle. It is the secret to the success of quality programs.
Why Leadership?Leadership is not management and
management is not leadership.Leadership is not just about approving
the next quality initiative.Leadership is not telling people what to
do
We’ve been trying to manage and not lead
What is Leadership?
Leadership is influence.
So, it is not position, nor title and it is not management. That is why managing without leadership does not yield results.
What is Leadership?Are you theQuality Manager? – Having a hard time getting buy-in from above and below?Quality Associate? – Having a hard time implementing qualityAuditor? – Are you auditing organizations who are just checking the box because it’s time for an audit?
The answer: Influence!So how do you influence? How do you lead from a position of influence and not your title?
Leading from a position of InfluenceBusiness wants to sell more products: Be able
to influence customers to buyManager wants a successful team: Be able to
influence your employeesCoach wants a winning team: Be able to
influence playersOrganization wants to communicate and get
buy in into quality throughout the organization: Be able to influence suppliers, employees and upper management
Leadership ComponentsThe Laws of LeadershipFollow the laws and people will follow youAreas of FocusThe Law of CharacterThe Laws of ConnectionThe Law of Buy In
Leadership the Missing Component
Quality + Leadership = Effectiveness and SuccessYour leadership ability determines your level of effectiveness.
“Your leadership ability is the lid(or cap) that determines the level of your effectiveness. The higher the lid, the higher your effectiveness and vise versa”
Raising your Leadership LidCharacter Character and Integrity are the foundation of
leadership. It is the starting point of being able to influence
What kind of character do you portray as a manager? As the CEO? As a company?
If we try to use human influence strategies and tactics to get people to do what we want or buy into our ideas, to work together or to be motivated, if our character is fundamentally flawed, marked by duplicity or insincerity, then in the long run, we cannot be successful. ~ Stephen Covey
Raising your Leadership LidCharacterWhen you have a good character, it means you can be trusted. And when you can be trusted, you can influence
Character = trust = influence = success
Raising your Leadership LidCharacterHow to develop and maintain characterAdhere to ethical and moral standardsNo lying, no stealing, no cheatingCommit your self to character over personal gainDon’t make commitments you can’t keepKeep commitments you have madeBe respectfulBe authentic. Don’t play politics, don’t role playBe disciplinedBe truthful even when it hurts
Raising your Leadership LidThe Power of Connection
Everyone communicates, Few Connect
Leadership is at its lowest when it is based on position only. It grows to a higher level as you
develop relationships with othersInfluencing is at its lowest when it is based on communicating only. Communication becomes effective and yields results when we connect“Leaders touch a heart before they ask for a
hand”
Not connecting first leads to resistance, mistrust and strained relationships
Raising your Leadership LidThe Power of Connection
How do you connect?Don’t take people for grantedKnow the peopleListenGo where they are Make it about them (Talk at me and you’ll talk alone, Talk to
me and I’ll listen, talk about me, and I will listen for hours) Keep it simple
Connection takes time and energy
The 30 minutes your take out of your week to connect with others will result in dividends that 30 minutes in your corner office will get you~ Kemi S
Raising your Leadership LidThe Power of Buy In
The Law of Buy inMany Many leaders ask, “Do you think my people
will buy into my vision?” “People buy into the leader first then the vision”
No matter how great your vision or initiative is, people will not buy into it…they will not embrace
it fullyYou are the message
You cannot separate yourself from your message, program or initiative
Raising your Leadership LidThe Power of Buy InHow do people buy into you?1. Build a good relationship with your employees, customers ….stakeholdersPeople buy from who the know, like and trust
2. Build Credibility 3. Have a good History4. Be Consistent5. Is the vision about the customer, employee and stakeholders or just about you?
Raising your Leadership LidThe Power of Buy In Is it about you or them?How does your vision or initiative benefit your
employees, managers or organization?What is in it for them?How can you tailor it to really benefit them?What is the big picture? How can your vision
meet their already set goals?
Raising your Leadership LidThe Power of Buy InGive it timeWork on having people buying into you first
What is the current level of buy in for the people you lead?
“If your people don’t buy into you, they will not help you execute your vision-even if they love it”
Other Leadership Principles Intuition: Read the situation; rely on your gut
sometimes. Think outside the box The Law of Attraction: Who you are is who you
attract The Law of the Inner Circle: Your potential is
determined by those closest to you The Law of Empowerment: Give power to others The Law of the picture: People do what people see The Law of Victory: Successful leadership means
finding a way to win…always
Other Leadership PrinciplesThe Law of timing: When to lead is as
important as what to do and where to goThe Law of Explosive Growth: To add growth,
lead followers, to multiply, lead leaders
What Next?Take the leadership test. Where are you
strong? Where are you weak? Where do you stand?
Continue to develop your leadership strengths Learn the principles and work on your
leadership weaknessesTeach it to othersSucceed!
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